TestRail Features

TestRail

Test case management software for QA & development teams

4.41/5 (150 reviews)

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API
Access Controls/Permissions
Activity Dashboard
Administrative Reporting
Alerts/Notifications
Collaboration Tools
Commenting/Notes
Customizable Fields
Customizable Reports
Data Import/Export
Data Visualization
Historical Reporting
Load Testing
Mobile Testing
Move & Copy
Parameterized Testing
Performance Management
Performance Testing
Progress Tracking
Project Management
Projections
Quality Assurance
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Regression Testing
Reporting & Statistics
Reporting/Analytics
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Requirements-Based Testing
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Software Development
Software Testing Management
Summary Reports
Testing Management
Trend Analysis
User Management
Web Testing
Workflow Management
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API
Access Controls/Permissions
Activity Dashboard
Administrative Reporting
Alerts/Notifications
Collaboration Tools
Commenting/Notes
Customizable Fields
Customizable Reports
Data Import/Export
Data Visualization
Historical Reporting
Load Testing
Mobile Testing
Move & Copy
Parameterized Testing
Performance Management
Performance Testing
Progress Tracking
Project Management
Projections
Quality Assurance
Real Time Analytics
Real Time Data
Real Time Monitoring
Real Time Reporting
Regression Testing
Reporting & Statistics
Reporting/Analytics
Requirements Management
Requirements-Based Testing
Role-Based Permissions
Search/Filter
Software Development
Software Testing Management
Summary Reports
Testing Management
Trend Analysis
User Management
Web Testing
Workflow Management
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TestRail Feature Reviews

25 reviewers had the following to say about TestRail's features:

Anonymous
(Computer Software company, 11-50 employees)

Easy, real-time, intuitive.

2020-03-24

We needed automated QA to cover hundreds of test cases for every build we make, and this has sped up the development release to prod process significantly.

Pros

Easy to track test processes on your personalised dashboard and activity reports.

Cons

There's a lack of effective keyboard shortcuts. It is a bit tricky to set up test runs within a test plan.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Your feedback means a lot to us. Our experts are working towards improving TestRail's user experience.

Read more
Ilya P.

Good enough, but can be better

2018-07-09

Test management became easier.

Pros

Valuable reports (that's the main purpose of testing) Easy to onboard Supports is repsonsive and helps with your case Good API and integration with JIRA

Cons

There is no integration with confluence (to get bubbles like for JIRA defects/tasks) You can't push an attachment in the jira (only can show an attachment in jira's plugin) API needs some extra methods to work with plans and runs with configuration (you allow to manipulate with it, but only in strict cases) Sometimes it takes too muck time to get a reply from staff on the forum.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Ilya,
Thanks so much for taking the time to do this. Much appreciated..

TestRail Team

Read more
Anonymous
(Mining & Metals company, 1001-5000 employees)

Excellent Test Management Software

2017-10-12

Overall, we have a feature-rich and fully functional tool for our test management needs.

Pros

This test software had an answer and feature for every question we had.

Cons

The extra steps required to view a report eliminate the usefulness of this feature.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thanks so much from the TestRail team for taking the time to complete this review.

Read more
Anonymous
(Computer Software company, 501-1000 employees)

High demand test case management tool

2019-03-03

Overall this is good. As a tester I am using it, and it is helping me to run the test suits and maintaining history.

Pros

Layout design of dashboard is really impressive.

Cons

.csv file import system and reporting system requires improvement.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Financial Services company, 10001+ employees)

Good management very robust tool that can match most sdlc

2019-01-17

Long time user and adapter

Pros

- clean interface - a few ways to equip/start projects - a lot of integrations - available API

Cons

- so as much as it is adaptable by doing so it also makes it not the strongest tool since it needs to support many different styles - reporting engine to do customizations is a learning curve

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 51-200 employees)

Simple test cases management system

2019-01-18

manual/automated regression test case management & reporting for middle-size project

Pros

Easy to start with simple & documented REST API

Cons

limits when you require advanced functions complicated reporting and some of bulk changes

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Arpit B.

End to End QA lifecycle Management Tool

2019-01-17

It was really good Made my life as a QA manager very simple

Pros

The best part is the Reporting feature that how much time was spent on which feature or test case Also the extended support using API helped in integrating with the automation framework

Cons

The price is too high. I am planning to buy some more licenses but the price is very high

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil D.

If you are executing manual test cases on a large scale then Test Rail is for you

2018-12-20

Some areas for improvement would be a test case type for API tests, I am sure everyone needs this but struggles to find a way to record this data.

Pros

I think report generation is the strong suit of Test rail, the percentage pie chart of passed, failed blocked cases at a glance make daily reporting for scrum stand up meetings ideal.

Cons

Trying to do something simple like import test case steps from a .csv is not so easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IDERA


Thank you, Neil, for taking the time to share such a detailed review of your experience using TestRail.
We are always looking to improve the experience for all users. If you could share any more detailed feedback around what you'd like to see differently in the interface for importing and copying test cases (either here or by sending us a few screenshots at contact@gurock.com) that would be very much appreciated!

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Anonymous
(Transportation/Trucking/Railroad company, 1001-5000 employees)

TestRail is good, but must better!

2020-03-16

TestRail has helped our team organize our testing structure and managing our task more easily.

Pros

Simple UI Organized Sectioning of the test cases Test case execution time management

Cons

Very poor text edit tools which increase the time of test case design

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thank you for reviewing TestRail! We are glad to hear that you are overall satisfied with the tool. We will take your feedback regarding the text edit tools into consideration.

Read more
Sato T.

Intuitive Tool that boosted QA tester productivity!

2019-06-07

We have had very good success with TestRail managing multiple products/features within the same instance. We have tight delivery deadlines and TestRail has allowed us to increase the speed we complete our tests by about 20%. I would highly recommend it!

Pros

- Very easy to use, the team was using it full time within 1 week - Great price vs some of competition - Reporting is very helpful for management - Easy integration with automated testing tools - Custom fields allows us to customize for our needs

Cons

- It would be nice if TestRail included bug tracking functionality, but it just integrates with other tools - I wish you could add "read-only" users for free like some tools

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anand R.

Test Case Management tool with good customer support

2019-01-18

With creating testplan we are able to track release readiness through milestones. Management can view report on mail or printout

Pros

Test plan is another feature which we appreciate.

Cons

A direct integration with Confluence could be appreciated.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Prasuk D.

Best test-case management tool.

2018-12-23

It can now be integrated to JIRA for easier project management and testcase management, User need not to keep track of both of them seperately.

Pros

-Feature to export/import files for test-cases from xml, csv and xls files.

Cons

- Test results should be editable as required in some cases.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from IDERA


Hello Prasuk, thanks for your awesome feedback. We really appreciate it.
Also, you can now modify test results. This permission can be enabled by administrators using the Administration > Site Settings > User Interface > Editing Test Results field. Please note that any test modifications must still take place within the period defined in Admin > Site Settings > User Interface > Editing Test Results field.

Please do not hesitate to write to us at contact@gurock.com in case of any additional feedback/comments.

Read more
tony w.

TestRail good for somethings, but not for others

2019-01-17

We believe that testrail is basic like any other test case management system, features are fairly generic, workflows are fairly dated. However UI is good, probably due to the app being basic.

Pros

Easy for people to jump in and use the tool, assuming that the tool fits Dev/QA's team workflow and method of usage.

Cons

TestRail is no different than other test management systems, beside the front end and UI benefits.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Gayatri K.

Best Test management software out in the market

2019-01-18

The team loves it for daily test case and execution management

Pros

Easier test cases and execution management integration with Jira A lot good reporting options

Cons

a reviewer type user would be good, the one that wouldn't need license.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Kunal P.

Excellent Project Test Bank Management Tool

2019-03-01

Excellent Tool for Testcase Management and Testrun Management Complete value for money

Pros

1) Ability to carry out test runs and then pull matrices/graphs representing history/trend of the bug count in a particular feature 2) Ability to configure/add/remove test cases into a test suite for custom test runs 3) Report Generation, To/Fro Migration of Test cases, Interfacing with Jira and Automation Framework supported

Cons

Nothing that I missed desperately while using the tool.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monique W.

TestRail is Convenience

2019-01-17

Pros

Seamless test case management style. User interface.

Cons

Detailed walkthrough tutorial or roadmap of each feature workflow.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
vladimir v.

OUR choice the introduction of Test Rail

2018-09-10

Total: our choice the introduction of Test Rail.

Pros

- This is the receipt of real-time test results (creating reports on completely different criteria: Defect Summary, Comparison for Cases, test results for projects / components, etc.) - This is an easy organization and convenient tracking of the load of the testing department (the ability to fully customize the "working dashboard" of the QA department) - Easy installation, deployment and support - "Communication" with the Jira (this is very convenient for regression and autotests) - easy to receive reports on the launch of test suites - beautiful and understandable reports and diagrams- This is an effective management of test cases, plans and test cycles (creating / storing / editing test scenarios, managing test plans, launching test cycles, entering test results) - User-friendly interface (clear, simple, customizable) - Effective management of the following scenario: "technical requirements -> test cases -> overview -> test suite -> test cycle -> results" - convenient storage of test scenarios - This is a significant improvement in the quality of testing (a clear description of test scenarios, their reviews, correlation with requirements, division into areas - all this makes it possible to evaluate both the completeness of coverage by functional tests, and is necessary material for the entire project team)

Cons

As one of the drawbacks - until recently, Test Report system was poorly implemented reporting system: scant results on test-wounds, lack of customization of reports, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from IDERA


Thank you so much for the detailed feedback, Vladimir! We really appreciate it. We have improvised on the reporting capabilities of TestRail and would love to hear from you in case of any additional feedback or comments.

Read more
Michael A.

Easy to use Test Management Tool

2020-06-13

Great tool to use for a small and big quality assurance team.

Pros

It also has reporting tool to make reports easy to generate

Cons

All of the expectations and needs from our test project have been met by TestRail Test Case Management.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thank you so much for the awesome feedback, Michael!
- Matt C from TestRail

Read more
Guy M.

Quick to start using, but can be over simplified at times too

2019-09-30

TestRail makes for an easy to use and reliable enough test management solution.

Pros

Easy to learn how to use Easy to quickly build up and maintain a test script Clean enough design

Cons

Copying content could be easier to perform The ability to better structure / group the test script would make a real difference

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Max P.

Excellent Benchmark tool for Regression testing and quality checks

2019-01-22

Have a referenceable report on how our tests have passed have been create for management.

Pros

This helps us make sure our applications core features continue working as we add features. The API is great to use to for our automated testing.

Cons

There is a learning curve on the terminology I feel. Test Runs And Test Suites and Test Plans etc. It makes sense after a while but takes some getting used to.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 201-500 employees)

Testrail as Test Case management tool

2020-03-16

Pros

Testrail is the test case management tool that is easy to use and understand.

Cons

It's better to send notification when we tag someone from same organizations in the comment section.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thank you for your feedback! We will take your request into consideration!

Read more
Anonymous
( company, 51-200 employees)

Revolutionizes test case management.

2018-07-31

Strong test case management, meaning more organized testing, meaning higher quality product.

Pros

- Intuitive UI system that allows you yo easily organize test suites, test runs, and projects

Cons

- Creating test cases in TestRail is pretty tedious (which is why I typically just import them).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from IDERA


Thank you! Your feedback means a lot to us. Can definitely appreciate your feedback on the price point too; the tier-based pricing discounts on TestRail don't really start to kick in until you have 20 or more users. That said, we'll take your comment into consideration as we continue to plan how we can make TestRail more accessible to teams like yours in the future.

Read more
Yana P.

Best test management tool for QA

2020-06-09

It saves my time and its very useful for QA use this tool, actually you can create everything in this tool and not use other tools.

Pros

This tool works fast, has good user friendly design, by tracking results you can get an email notification.

Cons

Didn't find any drawbacks its really fast and convenient in using, also help to keep all info in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Hi Yana, thanks so much for leaving us a review! Super glad to hear how useful TestRail has been for supporting and streamlining your QA work.
Feel free to reach out to us at contact@gurock.com if there's ever anything we can do to help!

- Matt C from TestRail

Read more
Sergio S.

Nice UI but there are a few features missing that would help track individual work

2017-07-13

It's faster than free product, better interface and easy to use API

Pros

The possibility to add custom fields and that after, you can filter by those fields

Cons

The way the Test plans are managed, there is no easy way to delete tests from a given configuration in a test plan and the reporting is very basic, not allowing Leads or managers to see progress for individuals

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thanks so much from the TestRail team Sergio for taking the time to complete this review.

Read more
Manoj K.

I have been using TestRail for more than a year. It is a good tool for test case management. Overall

2017-09-08

Good tool for test case Management

Pros

Test cases copying from the previous release is easy. 3 The pie chart display of TC run is precise and informative. 4. Its filtering and selection option is superb.

Cons

Many times I have to search the tiny red button. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Gurock Software


Thanks so much from the TestRail team Manoj for taking the time to complete this review.

Read more