Tour My App Increase user activation and engagement ( 1.0/ 5 1 review) Alternatives to Tour My App
Explore a recommended list of Tour My App alternatives for your business in 2019. Compare alternatives to Tour My App side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Accelerate Digital Adoption
What users mention about Whatfix See all reviews I mostly appreciate the proactive outreach they provide and the passion they have to make sure their clients see success from their product. We are so excited to launch Whatfix to our clients. It was extremely easy to set-up and the support along the way was amazing. Whatfix is a very good software and it is easy to use and help guide the customer step by step to resolve their concerns.
Enterprise grade product training and user onboarding
What users mention about Iridize See all reviews Iridize is fun to use, and I am challenged to maximize my use of the Iridize options. Iridize Support is the best. The Perfect Solution For Customer Success Scalability. Iridize has helped Network for Good scale with the growth of our Social Fundraising client base.
Transform the User Experience
What users mention about WalkMe See all reviews I like the ability to style almost everything as I would like it to appear in the app (although you must have a good CSS knowledge too). Great customer support, has helped me every bit of the way, and definitely worth every cent with all of the functionality you get. Great tool with plethora of features to increase product adoption, solve onboarding issues.
A/B Testing & Nudge Markerting Made Simple
Net Promoter Score & customer experience management software
Customer journeys made personal
Net Promoter Score (NPS) survey platform
Web push notifications for mobile & desktop
Cloud-based customer engagement solution
NPS solution for flexible data collection & analysis
What users mention about SurveyMonkey CX See all reviews Overall I highly recommend CX. Not only do you receive a great product but also a great team to help you along the way. The actual sending interface of the survey is TERRIBLE, it is incredibly confusing if a survey sent, which ones sent and when. The software is easy to use and there is great support if you need it. The system flows the way you would expect.
Cloud-based call center software for sales and support teams
What users mention about CloudTalk See all reviews Couldtalk has many great and wonderful features that definitely can improve your work experience. I love the tags and click to call features. It is user-friendly software and you have possibility to customize it on your own. If the help is needed they are happy to assist you. Overall, I’m very happy with the product and the direction where it’s headed. The UI is very modern which makes it a pleasure to work with.
Customer interaction & support platform with CRM integration
What users mention about UJET See all reviews I reach out to customers along with business to resolve any issue possible and i am 98% successful doing so. I consider myself a critic. However, there is very little to critique with UJET. I like the ability to change and view live aux codes. I also found the ability to run summary reports very useful when verifying hours.
Powering the Business of Learning
What users mention about Thought Industries See all reviews We are very pleased with our transition to the T.I. platform and the opportunity for growth. The home/manager portal buttons atop the page are confusing and change based on where you are on the site, this is confusing to most of my internal users. One feature we are thrilled about is the webinar integration -- it's perfect for us.
Customer loyalty, engagement & marketing platform
Review monitoring software for multi-location businesses
What users mention about ReviewTrackers See all reviews We had to cancel our subscription to this and other social tools at one point and it is the software I missed the most. Great information and a huge time saver. A great product for a very reasonable price. This software was really helpful and easy to use and we liked being able to have a tool to gauge our online presence.
Audio-Visual Guidance to your Website
Conversational survey tool
What users mention about SurveySparrow See all reviews SurveySparrow is really easy to setup and so friendly to use. The response rate is just awesome compared to traditional survey tools. I used other surveys like surveymonkey and swagbucks surveys but this one was better. It wasn't too complicated and more like a chat. It still has some lack of customization but they are working on it.
Email Marketing Software that is Affordable & Intuitive
What users mention about SendX See all reviews It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive. We're using this for small opt-in campaigns. Looking really good so far, and the customer support is excellent. So far we have been pretty happy with the service and the speed with which the product is evolving.
Mobile optimized cloud call center with multichannel routing
What users mention about PureCloud See all reviews For the past 6 months we have suffered ongoing service outages, large scale loss of call center report data, HIPAA violations. PureCloud is a great product, very agile and innovative and love the "almost" cloud based architecture. It's easy to use and is so feature rich out of the box it. The organisation loves the collaboration tools.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews Very good analytics reports/ spreadsheets and nice publishing calendar. Excellent support service. I love the reports and ability to have all social data in one place. The phone app is great, too. It is very costly and can be difficult to justify the cost against the features that are available.
Customer service & support software
What users mention about Salesforce Service Cloud See all reviews Salesforce is the best platform out there to help you resolve your business problems. It is the best CRM that you can access anywhere; anytime. This service helps provide quality care for a program that has tremendously changed our organization for the better. The one disadvantage is that it's certainly not the easiest system to use, and there's no way the average Jo can set themselves up on it alone.
Messenger-based sales tool for SMBs and entrepreneurs
What users mention about amoCRM See all reviews I recommend to try amoCRM to everyone, who is interested in profit and business development. This will help you manage accounts very effectively. There is nothing I can tell, all problems or errors are immediately corrected, so our business is not affected by them. Super affordable... almost too good to be true. As a business developer I now recommend AMOCRM to all my clients.
Customer experience management and analytics platform
Experience management platform
What users mention about Qualtrics See all reviews I always get great service and support from the support line. They are focused, professional and help to solve any issue that I have. I love how it pays you just for your opinion. These are great people to deal with and their. I benefit from the ease of survey design, and my research benefits from the complexity of surveys that you can design.
Reviews & customer content marketing
What users mention about Yotpo See all reviews Amazing features - could help both e-commerce and non-ecommerce websites - Great quick support. Additionally, our account rep is super responsive and helpful with any questions or issues we run into. They are a superb organization to deal with and just pure class all around.
Cloud customer service software
What users mention about Zendesk See all reviews The customer service, when they're on point is fantastic. They have good and not so good moments, but I have never had a major issue with them. Having a robust solution to track all issues from birth all the way to resolution. The ease of use of the platform was what I liked best. Creating forms in Zendesk has been really terrible in the past. Trying to arrange them and sort was awful, but they did update that part of it.
Industry's first context-aware Helpdesk Software
What users mention about Zoho Desk See all reviews The dashboard is of a great help for management. It creates a competitive spirit between the agents. It has a great and clean interface with many options that helps to reduce processing request times. My favorite free feature is the Customizable Help Center and Team Feed. The free version is Straightforward and easy use.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Zoho CRM has very nice and clean design that allows to navigate the software very easily. The quality of product is good for an affordable price. I love the ease of use, affordable, and its interface is great. It is an excellent, if not better alternative for Gmail Business Suite. This is a fantastic solution in these instances, and I look like a hero when I give them a quick demo and help them get set up.
Online Customer Support Software & Helpdesk Solution
What users mention about Freshdesk See all reviews We're happy to use Freshdesk and hoping the small issues it has will be fixed once and for all. Thank you for the great service Freshdesk. I can sincerely recommend Freshdesk. It's a superb, easy to use & feature rich service for our software support needs. Customer support on their side was excellent - responsive and very helpful. Cost is very reasonable.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews The reports is fantastic, like it very much. The application is very easy to use and the simplicity of the software is fantastic. Amazing infrastrucutre and UI with sales pipeline. The graphs are just very beautiful. Notes, planned activities are easy and logical, helps with account planning and sales rep evaluations. Customer Service is outstanding.
Unified Customer Experience platform
What users mention about Zoho CRM Plus See all reviews Have had some problems syncing data and customer support has been pretty bad. Awesome software that is available free of charge. This software allows businesses to organise their lead data very easily. Like the site overall, just wish support was faster to access and resolve some issues.
Duda is the web design platform for scaling your agency.
Incident Management & Operations Performance Software
What users mention about PagerDuty See all reviews Pagerduty has great scheduling features and excellent options for customizing your notifications. We run a good shift rotation that keeps our guys healthy and this removes a lot of stress. Handling changes to rosters is easy and comfortable. Great product to make sure things are taken care of in emergencies.
Software Intelligence Platform - Full Stack Monitoring
Powerful Test Management Software
What users mention about SpiraTest See all reviews It would be good to see a few more features and clean up the UI to be able to have a better feeling of the projects you are currently working on. The product is very good and and a lot more worth for the price it comes for. We think this is quite fundamental. The good things about Spiratest is that support is very responsive.
Build online database applications without coding.
What users mention about Caspio See all reviews Not only is their PaaS (Platform as a Service) feature rich and extremely reliable but it is only surpassed by their customer service. The ease in which you can create apps with a cloud based DB behind them. Very flexible and powerful. Over my 30 years I have dealt with countless computer related businesses and Caspio simply rises to the top on many levels.
Visual roadmap software for product management
Rapid & Flexible Test Automation
The easiest way to build online database apps
What users mention about Knack See all reviews Knack is easy to use, they listen to their customers and the pricing structure is awesome. Great intuitive interface, great software, fair pricing. Seriosuly, this platform is AWESOME. Very well tought and well designed.
Friendly project management for smart teams
Customizable mobile business apps and forms
What users mention about GoCanvas See all reviews We do all our training exams on tablets and laptops and all of our inspections (forklift, vehicle, ladder, fire extinquishers, eye wash stations, hoists, cranes, scales and all filed with no paper!).
Enterprise Agile Program Management
What users mention about Wufoo See all reviews Would be much better if user had greater formatting option as well as the ability to resolve issues without having to rely on the company. The ease of use and ability to integrate into other platforms is awesome. Super customisable on all fronts - perfect for surveys or contact forms.
Diagram tool to draw any type of chart or diagram
What users mention about SmartDraw See all reviews It is very good in my opinion and the excellent results for the presentation of new projects. Further, it constantly just stops and closes itself - and dumps all of your work during that session, even if you have been saving. SmartDraw is a great tool to help you create drawing of almost anything.
End-to-end product management for agile teams
What users mention about craft See all reviews It is great for collaboration with developers team. We have integrated JIRA and now I got the whole vision of product development. Still much better than Jira. There could be more advances solutions like AgileFant. We are doing weekly sprints and are now on sprint 65 or so. Supports all essential features, like image uploads, attachments, planning, etc.
Turning Sight Into Vistion
What users mention about LogicMonitor See all reviews If they do to it what they have done to the web portal, it will be amazing. Support has been fantastic in helping us get things going, we were up and going within a day (vital for our already busy IT staff). Logicmonitor only charges you 1 license to monitor the switch and you can have (I believe) an unlimited number of monitored items within that switch.
Agile project management tool for developers
What users mention about Pivotal Tracker See all reviews Experience has been great so far. Another important thing to note is it's not UI heavy so it works better than other solutions of its kind. I love how simple estimates are on stories, how it tracks velocity, how easy it is to use and it's a great price point for my business. Have been using this tool for 2.5 years, that is great proof of this tools user friendliness & quality.
The Online Form Builder For Mobile Teams
What users mention about Zoho Forms See all reviews I am well satisfied with Zoho Forms software as I am so lucky to have such. I started using it for our survey forms, contests, promotions, quality, among others and I have obtained excellent results. Doesn't really have a wide variety of features and has terrible reports and tracking.
Bug tracking & issue management software for SMBs
What users mention about Zoho BugTracker See all reviews I am finding it easy and happy to use and track all my project related tasks. It helps to address issues on time. Easy to collaborate with the help of the chat. Good support to add related documents. I also like the support from the team. They're usually very quick and helpful whenever help is needed.
Quick and easy-to-setup business dashboard software for TVs
What users mention about Geckoboard See all reviews After digging around for a while and toying with different solutions we can into Geckoboards which proved to be the best app for this. Good tool to check the stats from different services like GA and Pingdom. Must have for huge IT companies and sites with 1,000,000+ traffic. Only major complaint- connected Service accounts (such as Facebook) expire randomly and must be manually updated but Geckoboard does not have a notification system to let you know. What users mention about Lucidchart See all reviews At the same time, it feels somewhat clunky and sluggish, often making me doubt if I am using it wrong or if the problem is the software itself. So simple and intuitive to use. Layout is exceptional, and the ability to have high resolution print quality out of the gate is amazing. User friendly with great imagery making any and all presentations more fun and easy to follow.
Easy-to-use design & brand templating platform.
Project & Issue Tracking Software - See why we're #1!
What users mention about JIRA Software See all reviews The ease of linking tickets, great visibility and powerful team reports. Very scaleable and works great together with Confluence. What I like most about Jira is that it consists of numerous interesting features. I like its extreme ease of use. This solution allowed my team and me the ability to track our projects in a sufficient manner that lead to great project success.
Low-code platform to build custom business apps
What users mention about Zoho Creator See all reviews Awesome, I love Zoho Creator. We use it for many different parts of our business to complement what we accomplish with Zoho CRM. There are a ton of apps, or "dashboards" which allow you to get meaningful insights into data, and display them in a nice easy to use manner. Great value, especially when included as part of the Zoho One bundle. Good solution for the right business applications.
Cloud-Scale Monitoring Platform For Metrics, Apps, and Logs
What users mention about Datadog See all reviews Datadog is a great application for very specific uses - To me, it feels like it was made to monitor AWS and AWS only not Azure. You can easily slice and dice stats on a good looking dashboard. Provides a good one stop view of your environment. The instrumentation provided out of the box changed hours of troubleshooting to find the source of a problem in to minutes.
Full-stack bug and issue tracking for web and mobile apps
What users mention about Rollbar See all reviews The more errors you have the more you pay. Rollbar motivates you to fix things to pay less. Rollbar is a great and powerful tool. Everything you could want in an log management solution combine with exception tracking in one platform. Installing Rollbar reporting in has helped me pick up errors that I would have otherwise missed.
AI-powered market research platform
Business marketing software for small businesses
What users mention about Revetize See all reviews In addition to the increase in visibility I have received since using Revetize, I have also benefitted from increased customer loyalty. And sending out promo's has been awesome. Thanks to Revetize we are happy camper's. There are a lot of things you can customize, and it relieves some of the headache marketing can cause. Its set up nice, and is very appealing.
Optimize Customer Experiences at Scale
Product experience analysis platform
Where communities thrive.
Assessment scoring, survey and feedback tool for coaches
Content marketing platform for businesses
Suite of tools for brand management
We help you get virtual business done™
Boost marketing, sales and service performance!
What users mention about bpm'online CRM See all reviews If you're looking for an easy-to-use and cost-effective CRM, this is a good one to try. Their process engine is a big advantage as well. By the way, it is so easy to create a campaign now with the intuitive campaign designer and then monitor its efficiency. Integration of the bpm’online system created a single hub for our data points.
Intelligent low-code and process management platform
AI-powered customer engagement platform
Cloud-based community platform for branded communities
Communications platform for public affairs and advocacy
What users mention about Phone2Action See all reviews We're able to engage with our constituents in new, creative ways and have seen a significant spike in engagement as a result of this tool. Clear platform and very responsive help chat works to mobilize teams to achieve results. The ability to upload multiple templates for legislator outreach.
Live Chat, Messaging and Chatbots Solution Provider
What users mention about LivePerson See all reviews The thing that i dislike most about the application, Liveperson, is that the graphic user interface can use a much needed update. Setting up new agents and canned messages for quicker support is a breeze.
Live chat software for SMBs and Enterprises
What users mention about Zendesk Chat See all reviews Their auto-idle kicked in if their window was idle, even if the user was still using the computer, which makes it frustrating and pointless. Users can track their progress by pulling weekly metrics which is really helpful to track you progress. Simple to use, lower price and meets the promises. The chat interface could be better, but it open in any browser and device, and it's the best.
The CRM designed for G Suite.
What users mention about Copper See all reviews Horrible horrible horrible data migration once you decide to switch products. They basically hold your data hostage. M very very glad Google pushed ProsperWorks when signing up for Google Business Apps. The seamless integration with Gmail is amazing. Looks like it would be a great help to my business if I could get it to addon like other Google products...like Folio.
Customer Success Platform
Multi Channel Live Chat Software for Website Engagement
Premium Customer Service Software for Live Chat & Help Desk
What users mention about LiveChat See all reviews Really great functionality, a good dashboard, and for a website administrator not versed in coding, this app is perfect. Not all sites if you accidentally close the window will automatically keep your chat open so you have to start all over which is a pain. Love it when I visit a site that has LiveChat. Love that it is free for the end user.
Secure document collaboration & project management
What users mention about Huddle See all reviews I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure.
Hassle free live chat re-imagined for business growth
What users mention about Zoho SalesIQ See all reviews I like to know the time a user spends in a section of my website. It's interesting because you can see that person's interest and offer help. The personalization of the chat is easy and good looking...Everything is perfect. We are a small company, so any missed interactions with customers is painful.
Survey software and questionnaire tool
What users mention about MySurveyLab See all reviews I had small problem with question number manipulation, it is manageable but took some time. Beside that I do not see any cons. Mysurveylab.com has been doing an excellent job for us. I can't find any cons except it' only sometimes hard to find some features.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. What I like most about your software is the flexibility in our ability to make changes to how it is customer facing. Since it is so easy to use we are getting a lot faster return on customer feedback. If someone is dissatisfied we know immediately and can address the problem upfront and quickly.
All-in-one market research & consumer insight platform
Cloud-based usability testing platform for digital assets
Cloud Based Help Desk Software That Actually Helps
What users mention about Cayzu See all reviews What I found was a great team with a great product that I would recommend to all of my colleagues. Cayzu it is not only perfect helpdesk solution, but it is very creative and flexible approach to product architecture. New kid on the block so won't have all the features that the bigger apps will have (but will soon).
Real-time customer feedback & experience management
Customer experience solution with customer profile sharing
Cloud based and on premise survey software
What users mention about Key Survey See all reviews As a loyal customer for at least ten years, I've been extremely pleased with KeySurvey.
Feedback analysis for customer experience
A powerful on-site Digital Adoption ally
Remote usability testing application for UX researchers
Customer experience and survey solution for SMBs
AI-based customer service management solution
Review management for Google, Facebook and more
What users mention about Reputology See all reviews Our clients also love using the review survey app. I love when our clients love the solutions we offer them. We are very busy and to have all of this information filter to my e-mail is wonderful. Fantastic Customer Experience - Easy Deployment and Integration.
The 1st usage analytics solution built for distributed software
Free online appointment booking software
What users mention about Bookafy See all reviews It is simple, and the customer services is so great whenever you have questions. Thank you Bookafy for making such an easy system to use. About 6 months ago, we became frustrated with the other solutions we were using and their support was terrible... they literally did not have a phone number to reach a real person in any circumstance. I just started using the Zapier integration, and now everything is syncing to Quickbooks. I love that I dont have to double enter info.
Real-environment feedback & technical testing platform
Solutions for improving CX operational performance
Reputation management with reviews, social & SEO tools
What users mention about NiceJob See all reviews The nicejob had done a great job in building a customer trust and with the help of nice job we are geting very NICE SEO. I am very impressed with the initial induction process that nice job had. Ve tried other software for getting reviews. At first I wasn’t happy with nice job ,but they’ve gotten much better since my first attempt.
Customer experience management with data collection & reports
Client satisfaction solution
What users mention about Centercode See all reviews Overall experience is pretty good. The reporting feature is great. Overall I am very happy with Centercode and would recommend them to any customer research group looking to conduct Alpha, Beta, or Field testing. The import process is cumbersome, and does not work well with large amounts of data.
Automation, insights and best practices to grow a business.