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Twilio vs Momentum Comparison

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Overview

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive...

Momentum Telecom is a leading service provider of cloud communications and collaboration solutions. It helps deliver integrated...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.01
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

168

56

5

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The only and reason I love Twillio is because it integrates seamlessly with the software my company creates. Customer service is excellent but you will not be reaching out often.
As we've done so they almost always have a solution for what we want to do. Additionally I do want to give their support two thumbs up - they've always been fantastic.
I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

Pros

Not enoughreviews yet

Cons

Have not came across anything during the trial that I dislike. I have not had any problems during the trial either.
Sometimes it takes a long time for a message to drop on the receiver's device or may not drop at all. Their charges are quite expensive compared to some of their competitors.
We're exploring using this tool as part of some alert automation packages, for instance if X job fails then take Y action, if Y action fails run this code to text the on-call support resource.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features9
  • API
  • Analytics
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Custom Development
  • Employee Communities
  • IVR / Voice Recognition
  • Instant Messaging
  • Multi-Location
  • Queue Manager
  • Receiving
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing
  • Total features18
  • API
  • Analytics
  • Automatic Call Distribution
  • CRM Integration
  • Call Center Management
  • Call Recording
  • Call Routing
  • Call Transfer
  • Caller ID
  • Chat
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Compliance Management
  • Custom Development
  • Employee Communities
  • IVR / Voice Recognition
  • Instant Messaging
  • Multi-Location
  • Queue Manager
  • Receiving
  • Reporting & Statistics
  • Third Party Integration
  • Video Conferencing

Integrations

  • Total integrations278
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Twilio vs. Momentum

See how Twilio and Momentum stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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