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Twilio vs Anypoint Platform Comparison

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Overview

Twilio brings a powerful API for phone services enabling companies to make and receive phone calls, and send and receive...

Anypoint Platform™ is a unified, flexible integration platform that solves the most challenging connectivity problems. It...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$0.01
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

168

56

5

6

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

5

4

3

2

1

258

267

17

3

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

Pros

The only and reason I love Twillio is because it integrates seamlessly with the software my company creates. Customer service is excellent but you will not be reaching out often.
As we've done so they almost always have a solution for what we want to do. Additionally I do want to give their support two thumbs up - they've always been fantastic.
I like how reliable the services is, which is a major draw and value for money with the costs. At occasional times when there are issues, they are resolved speedily.

Pros

It implements a fantastic and simple user interface to help you in the process. His knowledge base and his blog with the examples that you can find in these are really fantastic.
I had very good experience while i was working with mulesoft. The best thing i like in mulesoft is to ease of use.
As I was implementing for a client, time to implement and getting a system up and running w/o issues and cost were major issues. This product succeeded, and the client is quite pleased.

Cons

Have not came across anything during the trial that I dislike. I have not had any problems during the trial either.
Sometimes it takes a long time for a message to drop on the receiver's device or may not drop at all. Their charges are quite expensive compared to some of their competitors.
We're exploring using this tool as part of some alert automation packages, for instance if X job fails then take Y action, if Y action fails run this code to text the on-call support resource.

Cons

Based of the Eclipse Platform it seems to have inherited the same basic problems. Memory leaks, weird port binding problems, and slow debugging performance.
It has too many connectors so easy to connect all. But the errors are some where difficult to find where exactly make a mistake.
I think one of the worst points of this platform is the user friendlyness. Maybe I'm not a pro, but it was difficult for me to understand how to use it at first.
  • Vendor responds to reviews
  • Last review14 days ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features9
  • API
  • Accounting Integration
  • Activity Dashboard
  • Application Integration
  • CRM Integration
  • Call Recording
  • Chat
  • Compliance Management
  • Dashboard Creation
  • Database Integration
  • Drag & Drop Interface
  • ERP Integration
  • Help Desk Integration
  • IVR / Voice Recognition
  • Mobile Integration
  • POS Integration
  • Payroll Integration
  • Queue Manager
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Sales Integration
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration
  • Total features24
  • API
  • Accounting Integration
  • Activity Dashboard
  • Application Integration
  • CRM Integration
  • Call Recording
  • Chat
  • Compliance Management
  • Dashboard Creation
  • Database Integration
  • Drag & Drop Interface
  • ERP Integration
  • Help Desk Integration
  • IVR / Voice Recognition
  • Mobile Integration
  • POS Integration
  • Payroll Integration
  • Queue Manager
  • QuickBooks Integration
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Receiving
  • Reporting & Statistics
  • SMS Integration
  • Sales Integration
  • Social Media Integration
  • Third Party Integration
  • Website Integration
  • eCommerce Integration

Integrations

  • Total integrations277
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations32
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Twilio vs. Anypoint Platform

See how Twilio and Anypoint Platform stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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