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Overview

Providing web monitoring peace of mind to thousands of businesses.

Auvik’s cloud-based network management software automates and simplifies complex and time-consuming network tasks through...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

79

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

150

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

36

5

4

3

2

1

29

3

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

68

5

4

3

2

1

47

19

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Love it, it monitors really great, the emails send never end up in my spambox and the sms service is reasonable quick, nice for monitoring during the night, just a quick sms on your smartwatch.
This is very useful for us as we're able to identify and resolve issues very quickly. Being able to personalize the look and feel of our website monitoring system is also very important for us.
This balance of easy-of-use and powerful extensibility is exactly what my team was looking for. I'm glad we stumbled across this product.

Pros

The GUI is great, and I really appreciate all the errors and misconfigurations Auvik can detect on first deployment. Setup is simple, and the live chat with support has been outstanding.
It also is great for MSPs. The billing breakdown is very nice, and it's very easy for us to have access to all our clients but then give our clients access to just their own stuff.
Excellent for Root Cause Analysis and network tracing. Fantastic, knowledgeable, friendly support.

Cons

When looking al all ping check down checks show as red but the line graph graphic is in the middle vs at the bottom for indicating no communication or dead ping.
This complicates monitoring SaaS and leaves the product useless for SLA and OLA calculations.
I'm a solo developer/admin for an internet-based company, and so it's crucial that we are immediately aware of any outages or problems with our sites.

Cons

In the past, we as an MSP would try to offer Managed Network but it was too costly for us to do so or we missed a lot of things due to time and human errors.
Too many knobs to turn can get into trouble is you over tweak and not understand what you are doing.
The fact that you have a minimum required characters for this "Cons" section is much more annoying than anything about the software.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features19
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Change Management
  • Chat/Messaging
  • Color Codes/Icons
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Device Auto Discovery
  • Email Alerts
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For MSPs
  • Hierarchical Mapping
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Reporting
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Map Exporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On-Demand Mapping
  • Performance Management
  • Performance Metrics
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Uptime Reporting
  • Visual Analytics
  • Web Traffic Reporting
  • Total features64
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Alerts / Escalation
  • Alerts/Notifications
  • Audit Management
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Change Management
  • Chat/Messaging
  • Color Codes/Icons
  • Configurable Workflow
  • Configuration Management
  • Connectivity Management
  • Customizable Branding
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Mapping
  • Data Visualization
  • Device Auto Discovery
  • Email Alerts
  • Event Logs
  • Event Tracking
  • FTP Monitoring
  • For MSPs
  • Hierarchical Mapping
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • IT Reporting
  • Incident Management
  • Internet Usage Monitoring
  • Inventory Management
  • Issue Management
  • Knowledge Management
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Map Exporting
  • Mobile Access
  • Monitoring
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • On-Demand Mapping
  • Performance Management
  • Performance Metrics
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Alerts
  • Real-time Updates
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Status Tracking
  • Third Party Integrations
  • Threshold Alerts
  • Transaction Monitoring
  • Uptime Reporting
  • Visual Analytics
  • Web Traffic Reporting

Integrations

  • Total integrations13
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations23
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

JH
AvatarImg

Jeff H.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

We have had a great experience using Auvik to monitor and manage our MSP environment.

Reviewed 5 years ago

Easily managed infrastructure monitoring and managing of clients. It is cloud based so it requires little of the client's resources to setup and use the product.

Pros

The software is easy to setup and get functional monitoring in a very short time. Configuring alerts and management functions makes the product even better to use and recommend.

Cons

Sometimes the mapping function behaves a little strange and you need to adjust manually interconnections or the order of uplinks.

KL
AvatarImg

Kay L.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Auvik logo

Auvik

Successfully utilize Auvik for monitoring up/down of network devices.

Reviewed 5 years ago
Pros

Auvik is very easy to use and the quality of monitoring is high. The product is priced fairly and we consider Auvik to be a good tool add to our tool chest.

Cons

It would be good to expand the capabilities and functionality beyond network device monitoring. A more comprehensive one-stop monitoring and alerting tool would be of great benefit.

RP
AvatarImg

Rusty P.

Information Technology and Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

Auvik is a good product because it is backed by good people.

Reviewed 5 years ago

monitoring of customer networks

Pros

- Easy to setup (the data collector service can run on any windows machine) - Web based client (nothing to install; does not require java) - Support is just a chat away (they answer pretty quickly) - Nice people! - NetFlow support (requires separate license, per device) - Support for 2-factor authentication - Multi-tenancy works well - It backs up copies of router configs automatically - The ability to compare 2 configs to see what changed is awesome - They support the Meraki Cloud devices - You can exclude IP ranges from scanning - You can give customers read-only access to console

Cons

- NetFlow is locked down by public IP address; to send all NetFlow data from a single public IP you have to build a Linux VM that acts as a proxy for all NetFlow data - NetFlow support for some devices (Cisco ASA) requires a Linux VM for each device (yes, that is a separate Linux VM for each ASA; not a problem if you only have one). - the license for NetFlow on the Linux VMs is only good for six months and there is no alerting or auto-renewal (it will just stop collecting data and it may be awhile before anyone notices)

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Used other for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Auvik logo

Auvik

Very good just hard to get clients to pay for switch, router, & firewall monitoring

Reviewed 5 years ago
Pros

Allows me to see down to individual ports on all devices and store configurations for easy backup of network devices

Cons

Price due to clients not used to paying for infrastructure monitoring in our market. We are trying to build it into packages to keep our profit while adding value but very difficult. If it was total MSP monitoring solution with Helpdesk it would be awesome but a little pricy for only infrastructure monitoring.

PK
AvatarImg

Peter K.

Information Technology and Services, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Auvik logo

Auvik

Good product, looking forward to utilize even more moving forward.

Reviewed 5 years ago

Change control and monitoring of certain devices.

Pros

Web based, backs up configs (when able to), keeps track of activity through a central console, just in case there are any changes. Installs on workstations rather than mandatory servers.

Cons

Doesn't fully work with many Netgear Products. Limited availability to create custom device queries. For example, if a device is not supported by Auvik, you have to wait to see if they make it available. Partner support has been great, but the chat support is lacking, I am hopeful they have a phone number for support in the near future.

AvatarImg
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Andrew H.

Verified reviewer

51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Auvik logo

Auvik

Auvik fits our needs as an MSP perfectly. It integrates well with ConnectWise Manage and Automate.

Reviewed 5 years ago

ConnectWise Manage (alert ticketing) and Automate integrated network device monitoring.

Pros

Ease of use and integration with ConnectWise Manage and Automate are the biggest positives. We migrated from a competing cost equivalent solution in about a quarter the time it took us to set up that competing solution and have way better integration. When compared to competitors, Auvik is priced competitively. Onboarding training was great and did not cost us extra to train multiple pools of staff.

Cons

We had some billing issues that were resolved and the billing structure is too complex. Found out after the fact that we were being charged for every switch discovered at the moment of discovery, but only wanted to manage core devices. The issue was worked out, but it took time.

DL
AvatarImg

David L.

Verified reviewer

201-500 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

Auvik has proven itself as a valuable tool for monitoring our critical network components

Reviewed 5 years ago

active alerts and real time monitoring of our SNMP enabled equipment

Pros

The ability to monitor any SNMP enabled device regardless of who the equipment is manufactured by.

Cons

I haven't found a down side

AvatarImg
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Sean B.

Verified reviewer

11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Auvik logo

Auvik

My experience with Auvik has been very good.

Reviewed 5 years ago
Pros

It makes onboarding new customers easier for less experienced engineers as it does a good job of finding devices and directing them to put in credentials to manage. It makes the entire network more "visible" A) with the diagram it draws but also the constant discover of network devices. I also love the automatic configuration backups of switches/routers and the versioning. I also love the visual of being able to quickly figure out which port something is plugged into. it takes that burden off more experienced staff.

Cons

No cons per se, but I would love to see more SNMP based hardware monitoring to help us catch hardware failures.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Auvik logo

Auvik

Amazing ability to scale, monitor notify and back up.

Reviewed 5 years ago

Network mapping and overview.

Pros

Easy to use and implement/manage. Auvik is non-platform specific, which makes things nice. Presentation to clients flows in-line with the product.

Cons

installing Ubuntu VM for monitoring. This would be simplere if we could use a hosted product instead of using our own or client resources.

DK
AvatarImg

Dave K.

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Auvik logo

Auvik

For the most part good except for the inability resolve the false down alerts we are getting

Reviewed 5 years ago
Pros

Network discovery and SNMP monitoring. Remote access to network devices without needing to remote into a local computer.

Cons

Too many false alerts on devices being down that aren't down so it has almost gotten to a point we ignore all alerts

EP
AvatarImg

Eli P.

Information Technology and Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Auvik logo

Auvik

Efficient Montioring that Can be Difficult to Configure

Reviewed a year ago

Overall, Auvik is a powerful product, but as long as you are experienced with network monitoring, it is useful.

Pros

Auvik allows are company to monitor network devices and services and proactively identify and correct issues.

Cons

Auvik can be a bit confusing to set up more than the basic functionality. The product is designed for the more advanced administrator.

JB
AvatarImg

Jeffrey B.

Information Services, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Auvik logo

Auvik

Intricate monitoring system

Reviewed 4 years ago
Pros

Dives pretty deep and can do some amazing monitoring and scanning into networks. Definitely can help with looking into networks for basics and the intricacies for almost everything you're looking for.

Cons

Sometimes can be a bit sensitive with alerts but can always fine tune to try and find the best fit per network. Will take a lot of time to tweak everything to begin with, but can get much easier once those initial setups are done

MS
AvatarImg

MUHAMMAD S.

Information Technology and Services, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

Network Police

Reviewed 4 years ago

I really really love this application.

Pros

Auvik is really good network monitoring App. It creates a graphical topology of your network that gives you better visibility. You can see and manage switched, routers, Access points, and end points. Its cloud-based and can be accessed from anywhere. It also sends notifications as per your set criteria like printer out of paper, network device offline etc. You can add multiple clients under one account. It also detects and sends notification in case of the loop that is a lifesaver if you have a huge network.

Cons

It doesn't support unmanagable switches so no alert and straight forward loop detection.

NS
AvatarImg

Nirmesh S.

Computer Networking, 201-500 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Auvik logo

Auvik

Auvik : Outstanding Remote Network Monitoring

Reviewed a year ago

Auvik has been very good in terms of disaster management and rectifying any kind of infrastructure issue which the team encounters. If there any performance issue due to the network, we can monitor that as well and helps the business with the load tests and we can evaluate the business capability, as per the needs.

Pros

Auvik is a network remote monitoring and network management tool, which helps poll network 24*7. It uses multiple different protocols as per the availability to poll the devices, which helps to narrow down troubleshooting when you are rectifying any issue in the network infrastructure.

Cons

If the network could be monitored via a mobile application like Android and iOS platforms, then it would have been very convenient for the network administrator to take immediate steps if needed. This way the engineers can access the infrastructure anywhere, anytime.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Telecommunications, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Auvik logo

Auvik

Pretty good, definitely has come in handy

Reviewed 5 years ago

Visibility and remote access, configuration storage is nice

Pros

Mapping the network is pretty great, it can be bit limited when unintelligent switches are in the network and cloud pings are very helpful

Cons

I truly needs an alert dashboard for all clients, it can be difficult to move through every client to check for alerts, especially when I am not by my email and a built in SMS server would be super helpful.

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Garry A.

Verified reviewer

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Auvik logo

Auvik

Totally love Auvik! It has changed the way we manage networks!

Reviewed 5 years ago
Pros

Remote access to routers/switches/devices that do not have their own cloud management. Custom alerting. Integration with our Autotask, our PSA (Ticketing) system. Dynamic network maps. Layer 1 to Layer 3 visibility.

Cons

Some of the MIBs are not fully developed yet. As a relatively new product in the market there is some maturity to come as products are added and integrations and support deepen for existing products.

AR
AvatarImg

Anonymous Reviewer

Verified reviewer

Computer Software, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

Best network monitoring tool EVER!

Reviewed 5 years ago
Pros

Auvik is slick. Like super duper slick. It's been such a wonderful tool in monitoring our internal network. It provides us with an effective overview of our network infrastructure and gives us invaluable alerting to when issues pop up. It's extremely easy to use and rather simple to setup and can be done so on a variety of platforms. We currently have it running on an Ubuntu 14.04 Server box and the collector works flawlessly. Auvik's customer support has also been wonderful and is always very helpful.

Cons

No real cons with Auvik. It's been a great tool since we implemented it and we haven't had any major issues that would justify us giving it a mark in the "Cons" category.

LM
AvatarImg

Lance M.

Information Technology and Services, 51-200 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Auvik logo

Auvik

Auvik "The Account Manager Perspective"

Reviewed 6 years ago

Historically, MSP's can be perceived as a threat to IT departments for fear of outsourcing their teams. Auvik has helped Mytech as an MSP to relieve that tension, to work in concert with information technology departments and increase their value in the organization. The typical SMB IT manager's toolset exposure may be limited to the last system they used or freeware monitoring systems. Mytech, positions...

Pros

I helps me to help IT professionals

Cons

nothing comes to mind