Uptime Cloud Monitoring vs Zoho CRM Comparison

Report and management over sales and customer call logs. accessibility and availability. scalable and robust over cloud and on-premise.

expensive over setup on cloud. alerts and monitoring issue.

It does the job, and at the price point there isn't much competition that offers what they offer. We did have some support related issues, and didn't have the best customer experience, but that wasn't often. Normally the product worked and did what we needed on the budget we had! The best thing Zoho has going for it is the price to product offering, it's got great bang for your buck.

Uptime was an issue, customer support was difficult at times.

It has a great tools that helps you to grow your business

Gpt chat , social media monitoring, crm .. all is excellent.

It is very organized and simple. Zoho offers live chat which is a great feature. Task managment is great.

In terms of financial aspect, it does not allow monitoring expenses or influences.

social monitoring tools, ease of use

Getting started is not so easy

We use a number of Zoho products and are very happy with their suite of offerings. The software is accessible and easy for our entire team to participate on.

Not many complaints, perhaps just more features, especially in relation to tracking & monitoring leads. Overall, really satisfied with this product.

Once you figure out how to upload and log any expenses, it's pretty simple to manage and maintain.

You do have to make sure that whoever is reviewing any of the expenses is monitoring it on a consistent basis.

It is easy to learn. Quick to set up using import feature, you can use other data you have available. Integrated with other apps - email - cell phone etc. Logs phone calls & emails so to you know when & who you talked to. Also efficient Daily ToDo lists.

Free version has some limitations and integrations that would be more helpful. Unable & unwilling to spend the monthly costs for full features.

Timeline project and CRM is in single platforms and all the functionality of C and exclusive reports and standard reports looking more option to have a control for lead generation team

CRM finctionality and projects where I can have few projects and assign to the respective teams and mange all the respective dept

it provides whole ecosystem of tools and features which you would need to effectively run an organization and serve your customers more effectively

monitoring could be improved also there is limits on daily alerts like emails etc. that is the only part that i didn't liked

I used ZOHO as a CRM system in our company. This tool is very simple and has an exhaustive set of features such as for lead management.

I can not connect zoho with google cloud.

Once it is setup, it is easy to enter new tasks.

The product is not easy to use. It requires a lot of administration. Filtireng on the level of the department or group of users is mission impossible.

I can manage my small business at a fraction of the cost to the big names except i get all the main features

Being a cloud service you require an internet connection

I like the way that it gave you to have full control of what to add or not to fill your contact database and its ability to be synchronized with many other calling apps.

Something it's given a lot of bugs - need to keep clearing cookies to fix some of them

Loved the variety of available features, and just how much Zoho had to offer. Activity tracker across users was GREAT for monitoring productivity.

Can get very difficult to use certain features because too many fields dont have restrictions on how to use them, causing conflicting information when generating censuses from their site.

To start talking about Zoho CRM would say that it is balanced and easy, it is easy to use for anyone with little knowledge, an important feature I think the control of users by roles and permissions allows to access the system safely, it is interesting to follow contact and companies, the management of suppliers facilitates communication in the daily work of the company, another point in favor are the management of tasks, events and customer service as it facilitates tracking and not forget things, is Great Reports and graphs to know the state of the business in a visual and attractive way.

Although there are few things that I do not like about Zoho CRM, something that should improve is the support, since it does not have 7x24 support, which makes it difficult to solve any problem at critical moments. I feel a certain distrust when thinking that so many sensitive data of my sales are on the internet, a step that I am still giving.

The most impactful thing is that the experience interaction with the integration with business process was easy and smooth.

The company can meet with the information technology, graphic and software department to add more features to the software.

WE love the ability to customize everything. You can add modules and custom fields to every aspect and feature of the software. As a service company, it is important to have all of your customers data and idiosyncrasies in one place. Zoho CRM allows us to completely take control of how we store our customer information and how we access it.

Little things, such as not being able to sort the customer by last name, then first, it may confuse or not pick up key word searches as it normally does.

I like that I can have an up-to-date database, tools for commercial and client tracking and the management and monitoring of marketing campaigns.

I really like this software, I do not have anything bad to say, there is nothing that I do not like so far, I will continue using it.

Easy to customize CRM application. User friendly and real time information for better analysis. Highly customisable.

Mobile app is a bit sluggish. The formula field can be improved. I've used the admin dashboard a few times and there are lot of opportunities for it to improve. Overall, nothing major to dislike. It does the job well.

The application has very friendly UI and the service uptime is quite good for our organization network. I like the contact management features of Zoho, since we have a large group of teams in our company its easier for us to notify and manage these contacts with Zoho. Also the team support and customization needs were satisfactory.

There were a little glitched in the application during the initial stage of integration to multiple clients system through Zoho, but with the latest updates there seems to be no problems with it.

Easy, fast, cloud Based.

Some minor problem with language editions.

We use it to capture and track our inbound lead from various platforms. Lots of useful filters to see data.

We faced some issue with cloud telephonic integration. some time the calls were dropped.

Allows multiple remote users and central office to coordinate account management with ease.

Not on-site based, but cloud based. On site deployment option would be nice.

The functions of Zoho CRM, helps us to have greater control and monitoring of our customers, through all its functions. zoho is a very useful tool for any business. .

Visually it is very formal, it should be more dynamic in fields as well as letter effect.