UXprobe Features

UXprobe

Web-based user experience & usability testing platform

4.7/5 (10 reviews)

UXprobe Feature Summary

  • Analytics
  • Webcam recordings
  • Video / audio recordings
  • Behavior analysis
  • UX metrics
  • Customer feedback
  • Issues identification
  • Moderated / unmoderated
  • Test in browser
  • Multi-language (Dutch, French, German, English, Spanish)
  • Customizable questions
  • Testing

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UXprobe Feature Reviews

10 reviewers had the following to say about UXprobe's features:

Tom Lefevere

With UXprobe i can do real user testing. It's user-friendly, result driven & easy to set-up.

2017-05-24

Pros

All relevant UX metric are shown on a dashboard. It is easy to compile reports for stakeholders and team members.

Cons

I like every feature of UXprobe.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
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Isabelle Dro

UXprobe allowed me to easily test things I wouldn't dream of, like illustrations.

2017-09-13

Pros

I find UXprobe extremely easy to use and very versatile.

Cons

As a marketer, I wouldn't mind having pre-formatted reports that I could just export in Excel or even PDF.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Tim Van Lier

Fast and easy way to scale your usability research. A necessary addition to your UX toolkit

2017-09-11

Easy Set up, easy to invite test users, video recordings as proof for the stakeholders, annotate your findings in the tool.

Pros

Fast and easy set up of the usability tests, that helped me to have quality results in a short time. And with a simple URL link we could invite users to test our product, they only need a webbrowser and they are good to go.

Cons

The possible to edit the best video fragments Some finetuning of the user interface

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Marc Van den Broeck

Just the tool we needed to put our product to the test

2017-09-05

Pros

Easy set-up and ease of use.

Cons

On my first time usage, I experienced a small glitch, which was resolved on the same day after I reported it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No
Read more
Alexis Safarikas

Once setup, UX probe is probably the most efficient way to focus on qualitative insight from users.

2017-05-24

Pros

- Focus on the customer journey of the user and the numbers that really matters - Deliver meaningful insights based on user behaviour - Possibility to customise analytics based on your customer flow - Works perfectly with chatbot conversion analysis

Cons

- Need some time to setup (you need developers) - User interface sometimes has some small issues (responsiveness)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from UXprobe


Alexis, thanks for your positive review. For others reading this review, Alexis is using the UXprobe API to measure his chatbot sucess and satisfaction. Read more here https://www.uxpro.be/chatbot-analytics/

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Tom Dedecker

Great tool if you want fast user feedback!

2017-09-06

Pros

UXprobe allows you to easily set up user testings. Setting up test scenarios is very straighforward. Users can take the test at their own environment or you can assist them sitting right next to them. The outcome is always very useful! The customer support is excellent and fast! Any problem will be looked into.

Cons

Browser compatibility could be better and sometimes small interface issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Patrick Marck

Easy set-up and quick results: not just figures, but qualitative feedback of our test panel!

2017-10-11

Pros

- easy set-up & monitoring of results - possible to use different languages in one test - quantitative scoring + qualitative feedback - quick access to results, even during the UX test phase - reasonable fee

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Recommendations to others considering UXprobe

It's a great tool which more digital agencies and clients should experience!

Source: Capterra
Helpful?   Yes   No
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Ken Derwael

Great CRO tool with excellent assistance & costumer support

2017-05-23

Great CRO insights for a funnel test.

Pros

Even without having experience with user testing and not having a professional pannel, you can easily use this tool and set up user testings.

Cons

You need time to go trough the results (watch the videos).

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Lieven Bossuyt

Great tool to collect meaningful customer insights and feedback on the UX of your online platform

2017-07-13

Pros

- Extremely easy to use, both for the end users remote testing your application and the team processing the results and the feedback of the testers - Excellent support and service, both on the use of UXprobe-tool itself and how to create a community of test users

Cons

- I can't think of any disadvantage, except for remote testing for tablets being not available yet via UXprobe

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jeroen Corthout

Best tool to do user testing! No need to get people to come over.

2017-06-27

With everything tracked minitiously.

Pros

We used to invite people over to do user testing of our software. With UXProbe we now just send them a link and everything works. We got their facial expressions on tape (that was even difficult when doing it live), can clearly set out instructions, we don't feel the need to help them (usually an issue if you are doing user testing), and we've got everything nicely recorded. All we need to do is invite them to do it. Game changer!

Cons

I'd say it took me a few minutes to work out how it works with the flows, but considering all the complex things it does, it's really nothing.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more