VictorOps Pricing Plan & Cost Guide

VictorOps

IT & DevOps Incident Management

4.77/5 (22 reviews)

VictorOps Pricing

Starting from: $29.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

VictorOps Standard - Alerting & Collaboration
$29/user/month billed annually
$34/user/month billed monthly

VictorOps Enterprise - Complete Incident Management
$49/user/month billed annually
$59/user/month billed monthly

Competitors Pricing

InternetVista

Starting from: $2.48/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Cyclr

Starting from: $499.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Loupe

Starting from: $25.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Rapise

Starting from: $899.00
Pricing model: One-time License
Free Trial: Available (No Credit Card required)

SHIELD

Starting from: $500.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does VictorOps compare with other IT Management apps?

Subscription plan?

VictorOps



96% of apps offer a
subscription plan

Free trial?

VictorOps



89% of apps have a
free trial

Freemium plan?

VictorOps



31% of apps have a
freemium plan

Pricing Comparison

IT Management app prices shown are $/month




VictorOps Pricing Reviews

Pros
  • Great price/value Easy workflows Incredible integrations
  • Lots of integration's. Easy to set up and get started. Great customer service. The Dev and Support teams are very responsive. Transmogrifier!
  • The transmogrifier has been an extremely useful tool for many of our teams. We've added playbook annotations to most of our alerts which has been a boon for our 24 by 7 support team. The Datadog integration has also shown VictorOps's savviness and people-centric approach to building a product. A Datadog VictorOps incident will send all of the pertinent information and graphs to an on-call users phone. The VictorOps mobile app can also be used as a platform to seamlessly chat with other users. We've also been encouraged by some of VictorOp's new features they have started to roll out. Their Statuspage.io integration has made many in our organization excited about the ability to have a one-stop-shop dashboard to communicate down-time incidents to a diverse group of users within our company. Their brand-new Control Calling feature (a feature that creates a conference call and pages users to join, penned "the new bat signal" by VictorOps) is also an intriguing feature that several of our teams have started to explore. Possibly our favorite aspect of working with VictorOps over PagerDuty is how responsive their team has been to both our support and development requests.
Cons
  • Interface can be hard to use. API is missing key features and still rough around the edges.
  • VictorOps is still lacking some of PagerDuty's clerical and reporting functionality; for example, we no longer have the ability to easily reference a specific incident in the past.
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about VictorOps's pricing:

Ben Dalton

Great on-call management for small/medium teams

Used daily for 2+ years
Reviewed 2016-12-08
Review Source: Capterra

I can't really say much about this tool other than: it works, and it works well. Having tried a competitors offering, we found VictorOps to be the right balance of flexible, well-priced, and reliable. It has become an integral part of our operations. We use it with HipChat and find that it makes our incident response and tracking painless. And by painless, I mean it stays out of your way and lets you focus on the problem at hand. Great price/value Easy workflows Incredible integrations

Read the full review


VictorOps

IT & DevOps Incident Management

Sky Lukas

VictorOps: Organizing the Chaos of Operations

Reviewed 2016-03-01
Review Source: GetApp

We recently switched over from PagerDuty to VictorOps while refactoring our monitoring and alerting infrastructure. We wanted to go with a more ChatOps approach and we were ready for something new. The support at VictorOps has been great, and they have responded to every request we've made. They are adding features with every release that are rounding out their offering and adding even more value to their product.Lots of integration's. Easy to set up and get started. Great customer service. The Dev and Support teams are very responsive. Transmogrifier!

Read the full review


VictorOps

IT & DevOps Incident Management

Michael Ujifusa

VictorOps

Reviewed 2016-03-11
Review Source: GetApp

Prior to Bluestem Technologies migration to VictorOps, only a few of our squads were using Pagerduty for on-call incident management. Our major goals and justifications for switching to VictorOps was onboarding our entire technology team onto one on-call solution as well increasing our major incident responsiveness. VictorOps was chosen over PagerDuty for it’s people-centric focus, feature capabilities and cost. The transmogrifier has been an extremely useful tool for many of our teams. We've added playbook annotations to most of our alerts which has been a boon for our 24 by 7 support team. The Datadog integration has also shown VictorOps's savviness and people-centric approach to building a product. A Datadog VictorOps incident will send all of the pertinent information and graphs to an on-call users phone. The VictorOps mobile app can also be used as a platform to seamlessly chat with other users. We've also been encouraged by some of VictorOp's new features they have started to roll out. Their Statuspage.io integration has made many in our organization excited about the ability to have a one-stop-shop dashboard to communicate down-time incidents to a diverse group of users within our company. Their brand-new Control Calling feature (a feature that creates a conference call and pages users to join, penned "the new bat signal" by VictorOps) is also an intriguing feature that several of our teams have started to explore. Possibly our favorite aspect of working with VictorOps over PagerDuty is how responsive their team has been to both our support and development requests.

Read the full review


VictorOps

IT & DevOps Incident Management