Vorex PSA Features

Vorex PSA

Service Desk

3.76/5 (17 reviews)

Vorex PSA Feature Summary

  • Service Desk
  • Ticketing
  • Time Tracking
  • Expense Tracking
  • Project Management
  • Client Management
  • SLA
  • Contracts
  • Assets Management
  • Invoicing
  • Billing
  • HR
  • Reporting
  • Mobile App
  • KPI
  • HR
  • Email Parser
  • QB Integration
  • CRM
  • Resource Utilization

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Collaboration Tools (76 other apps)
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Data Visualization (69 other apps)
Drag & Drop Interface (93 other apps)
Monitoring (209 other apps)
Real Time Data (86 other apps)
Real Time Monitoring (95 other apps)
Real Time Reporting (73 other apps)
Reporting & Statistics (106 other apps)
SSL Security (76 other apps)
Third Party Integration (142 other apps)
Workflow Management (96 other apps)

Competitor Feature Comparison

Vorex PSA Feature Reviews

12 reviewers had the following to say about Vorex PSA's features:

Sam Darwish

A True Project Management and Time Tracking Solution

2011-01-06

I wish I had this kind of feedback to read before wasting so much time searching for alternative solutions.

Pros

When I needed a Project Management solution that took care of my clients, projects, time tracking, expenses, and invoicing- I looked at many vendors.

Cons

So far- nothing to report here.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
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Chuck Fyfe

An excellent product worth the money

2014-10-29

Pros

We needed a sound time management system that could eventually be used for a more sophisticated project management system.

Cons

At this point, I have not experienced any negative elements. However, we are only three months into implementation.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

9/10

Recommendations to others considering Vorex PSA

Determine your specific needs first and then demo the product. After initially selecting Vorex, we piloted the product for two months testing as many situations as we could. As we learned the system, we also discovered that it had a lot of power that we could eventually use - more than we initially thought.

Source: Software Advice
Helpful?   Yes   No
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Sally Kindsfater

Great time and billing software with CRM

2013-11-22

Pros

This is a simple and effective system for consultants to track time, projects, and new opportunities in one system.

Cons

There is little to dislike; some of the reporting out of the box is available, but a custom report can also be created.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Vorex PSA

It is a good idea to try your product first to see if it meets the requirements that you have in your work situation.

Source: Software Advice
Helpful?   Yes   No
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Michael Turner

Easy to Use and a Great Value

2017-03-24

Primarily that the UI and accessibility of the platform are fantastic.

Pros

Easy to use, really great price point, and lots of features

Cons

Some of the features lack more advanced workflows

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Leo Magsajo

A good software that your money is worth

2019-05-13

Good. I will use this software and recommend it.

Pros

Our planning and reporting on our company is very complicated but it is now much easier because of this software.

Cons

As for now, money wise, I haven't experienced any hardships on this software. Looking forward to more updates and features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Kelly Robinson

Overall Project Management Finance Software

2016-09-21

Pros

Ex: Finance and Project Management and CRM is huge.

Cons

Project Management dates never work properly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Likelihood to recommend

5/10

Recommendations to others considering Vorex PSA

If you need invoicing and project management in one section it has this value.

Source: Software Advice
Helpful?   Yes   No
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Ryan Komaya

2013-09-30

I spent a good deal of time looking into Project Management/Time Tracking (Professional Services Automation Solution) for my business.

Rating breakdown

Ease of use
Features
Customer support
Source: Software Advice
Helpful?   Yes   No
Read more
Nisa Lehman

Vorex has been a BIG help!

2017-10-19

Pros

It has helped out team to be able to work together better and track reporting better.

Cons

There are very few...I just find that there are odd glitches every once in a while but support has always helped to solve them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
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Sam D.

Easy to use

2013-02-21

Been researching Project Management and Time & Attendance solutions for a while.

Source: GetApp
4 of 6 people found this review helpful
Helpful?   Yes   No
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Shawn Vince

This tool takes care of all aspects of business administration

2017-04-20

Referred by one of my friend, who owns a startup, and she told me that this tool is a complete business management tool and I understood that during my personalized demo.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Chris Pedersen

Not ready for prime time

2015-08-05

Pros

The product at first seemed simple to use without a bunch of extra unneeded "features"

Cons

Difficult to on board, invoicing never worked, quickbooks integration seemed like vapor ware.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

1/10

Recommendations to others considering Vorex PSA

do your homework and make sure you run scenarios during your free trial of everything you do. don't take the salespersons word for it and don't make assumptions. At the end of the day, I only spent a little more and have a much better solution with a different vendor.

Source: Software Advice
Helpful?   Yes   No
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Brian Mitchell

Simple and Effective

2014-05-29

Pros

We can restrict access for sensitive projects.

Cons

This is an internet-based platform, so offline work is out.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend

10/10

Recommendations to others considering Vorex PSA

This is probably the easiest and least costly project management software I have found.

Source: Software Advice
Helpful?   Yes   No
Read more