WalkMe Pricing

Great amount of customization, triggers and flows are intuitive and applicable to most all use cases, easy to use and train others on.

It's often mistaken and mislabeled as an "instructional" tool. Mobile is an added cost.

Thank you for your thoughtful feedback on your WalkMe experience! We¿re glad to hear that WalkMe is helping your team fulfill your training needs and more. It's also great to hear that you've found WalkMe to be easy to use and highly customizable. WalkMe is an end-to-end solution for digital adoption and many trainers & instructional designers use our platform instead of creating documentation, simulations, or videos, which is why we can be labeled as an instructional tool. If you have additional feedback, or if you would like to discuss further, please reach out to community@walkme.com. Thanks again for this review!

covers beyond Onboarding across over all digital transformation

pricing is not very clearly mentioned on the website

Pleasure to meet you, and thank you for sharing your feedback on WalkMe pricing. We're glad to hear that you understand the potential of our Digital Adoption Platform, but disappointed to hear that you decided to explore an alternative solution. Because WalkMe can be used for internal and external facing products, we aren't able to explicitly list our pricing publicly as it varies depending on number...

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There are so many ways WalkMe can be implemented that are genuinely helpful to our customers. It takes a complicated process and gives helpful insights along the way to make it much more approachable.

There is a bit of a learning curve before you can really get started making useful tools. It is also a pretty expensive solution.

Thank you very much for taking the time to write this review, Rick. It¿s good to hear that you¿re aware of how WalkMe can be implemented solve many issues around digital adoption. We¿ve also made significant strides over the past few months to improve our data & analytics capabilities even further within WalkMe Insights. As for getting past the WalkMe learning curve, both the Community and Playbooks resources are designed to provide our customers with resources and templates to maximize the use of our Digital Adoption Platform. Please don¿t hesitate to reach out to learn more about some all our new capabilities, and we look forward to continuing our conversations on the Customer Community! Thanks again, Rick.

Saved us money by allowing our team to focus on something other than client requests. They were able to help themselves with content by WalkMe.

The higher than average cost is tough to justify initially but in the hours it saved, it's well worth it.

Great product that integrates with a webage to provide seamless training, pretty simple to use. Great concept that uses the actual love system.

Firefox is not a widely used browser anymore, and most of our clients do not have it so could not purchase it. Also, we have several instances of our product, and wanted to price out per instance making it really expensive.

Thank you for your thoughtful feedback on your WalkMe experience, Steven. We¿re glad to hear that our Digital Adoption Platform has helped train your clients and assist them with navigating around your webpage. I¿m sure you¿re aware by now, but we released a browser-agnostic WalkMe Editor that no longer restricts you to Firefox to build content, and there should never be a browser limitation for users to view content. If you need any additional information on this, we¿d be happy to provide it! Thanks again for your comments, Steven.

It's a nice concept to have context sensitive help

Requires a dedicated staff member and takes months to do a basic help system, which becomes obsolete with every release of our product.

The tool is very good goes beyond online help system a full fledged user engagement tool with good analytics and authoring tool.

Very expensive they should have proper slicing of features to make it cost effective. Good for enterprises but online startups may not be able to afford it.

Ability to give in app help to users without having to involve developers to do it. Helps with change management in our ui.

Clunky to set up and our trainer got certified, only to find then that the prescribed way of using the product was wrong, which resulted in slower last times for our app. Difficult to determine ROI.

The ease of use when creating WalkMe tutorials is what I love about the software. Learning how to create highly engaging tutorials is a lot simpler than I thought.

The issues I encountered with Flash and different Internet operating systems were somewhat of a pain initially.