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WebTitan
5
154
4
111
3
8
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
DNS-based web filter, malware/phishing protection & security
Table of Contents
WebTitan - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WebTitan overview
Based on 276 verified user reviews
What is WebTitan?
Reviews for WebTitan come from a wide variety of industries, including Information Technology and Services (15% of reviewers), Computer & Network Security (8%), and Education Management (5%). The most frequent use case for WebTitan cited by reviewers is website monitoring (58% of reviewers).
What do users say about WebTitan pricing?
Most reviewers consider WebTitan to offer strong value for money, highlighting its competitive pricing and broad features at lower costs. Some reviewers feel that recent price increases and higher costs for hosted versions make budgeting challenging.
Starting price
per month
Alternatives
with better value for money
WebTitan’s user interface
WebTitan review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.5
Reviews sentiment
What do users say about WebTitan?
Reviewers indicate WebTitan offers effective web filtering, strong security, and flexible deployment, helping organizations manage access and block harmful content. They find setup straightforward and appreciate responsive support, though some mention delays or limited contact options. They value the competitive pricing, but note recent price increases and wish it were more affordable for smaller projects.
Users report the interface is easy to use but looks outdated and could be more intuitive. They say reporting features are useful but lack customization and granularity. Some mention occasional false positives, bugs, or issues with blocking legitimate sites, but overall find it reliable.
Select to learn more
Who uses WebTitan?
Based on 276 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
WebTitan's key features
Most critical features, based on insights from WebTitan users:
All WebTitan features
Features rating:
WebTitan alternatives
WebTitan
Starting from
0.4
/user
Per month
NinjaOne
Starting from
No pricing info
Site24x7
Starting from
10
Per month
JumpCloud Directory Platform
Starting from
3
/user
Per month
WebTitan pricing
Starting from
0.4
/user
Per month
User opinions about WebTitan price and value
Value for money rating:
Of 41 reviews that provide robust commentary on WebTitan's price and value, mention it in a positive light.
Most reviewers consider WebTitan to offer strong value for money, highlighting its competitive pricing compared to alternatives and the breadth of features included at lower costs. They indicate that it is cost-effective for small to medium businesses, helps them stay within budget, and does not require expensive hardware. Most users appreciate that the software’s reasonable price point includes robust functionality and compliance features. Some reviewers feel that recent price increases and higher costs for hosted versions make budgeting challenging and may limit long-term affordability, while a few users find the price high relative to similar tools.
, and
WebTitan integrations (1)
Top integrations
WebTitan customer support
What do users say about WebTitan customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of WebTitan customer support.
Widespread user sentiment highlights fast, responsive, and knowledgeable customer support from the WebTitan team.
A significant portion of users found setup and troubleshooting assistance from support staff to be highly effective and thorough.
Broad user base appreciates the ability to reach support easily, including 24/7 availability and prompt email responses.
Frequently reported by users, the support team is professional, friendly, and goes above and beyond to resolve issues quickly.
Support options
Training options
To see what individual users say about WebTitan's customer support, check out the review snippets below.
“Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.”
Jason M.
Senior Software Engineer
“What we like about the platform is its stability and, of course, its reliability.”
Greg R.
IRM
WebTitan FAQs
WebTitan has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is WebTitan used for?
WebTitan from TitanHQ is a DNS based web content filter that blocks malware, phishing attempts and ransomware, and provides web content control for businesses, educational institutions, and public wifi providers. WebTitan filters over half a billion DNS requests and identifies 300,000 malware iterations every day. Cloud and gateway versions of WebTitan are available in the form of WebTitan Cloud, WebTitan Cloud for Wifi, WebTitan Cloud for Service Providers, and WebTitan Gateway.
Q. What level of support does WebTitan offer?
WebTitan offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Phone Support, Knowledge Base, Chat
