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WhatsUp Gold vs germain APM Comparison

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Overview

Category Leaders

WhatsUp Gold lets you find and fix network problems fast – usually before end users notice. Its unique, interactive mapping...

germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$1100
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$29/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

81

71

11

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

105

18

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

My experience has been pretty good, but as of right now we're looking at other more cost effective options.
Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful.
WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Pros

What I like most in GermainAPM are the complete data sources for both hardware and software. The ability to analyze user experience and business processes is amazing.
It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.
I liked the ability to view activities in real time, as well as the video mode of user actions on the site. I also liked the ability to integrate the service directly into Microsoft IIS.

Cons

The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Originally, we started before the Gold version existed. It has been running ever since, and it usually provides the first warning when something goes wrong.
I upgraded from version 16 to 17 and ended up rolling back because there were so many missing features.

Cons

It is a pity that there is no plug-in for angular 9 yet.
The learning curve is a bit steep, probably expected from a fully featured monitoring platform. I struggled to get started and it took a lot of time to find my way in the documentation.
Specifically, for environment and type there is a placeholder text saying 'select or create' but there are no selection options available and it is not clear how to create.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review9 months ago

Key features

  • Total features48
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Anomaly Detection
  • Application-Level Analysis
  • Audit Management
  • Automated Discovery
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Benchmarking
  • Business Process Automation
  • Business Process Control
  • CPU Monitoring
  • Capacity Planning
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Management
  • Compliance Tracking
  • Credential Management
  • Customer Experience Management
  • Customizable Dashboard
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Profiling
  • Data Visualization
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • Financial Reporting
  • For MSPs
  • For Mobile
  • For Websites
  • Forecasting
  • Full Transaction Diagnostics
  • Goal Setting / Tracking
  • Heatmaps
  • Hierarchical Mapping
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • Internet Usage Monitoring
  • Issue Tracking
  • Key Performance Indicators
  • Keyword Tracking
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Map Exporting
  • Marketing Reports
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multiple Site Management
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • No-Code
  • OLAP
  • On-Demand Mapping
  • Pageview Tracking
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Performance Testing
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Process Modeling & Designing
  • Profitability Analysis
  • Publishing / Sharing
  • Query Analysis
  • Real Time Monitoring
  • Real-time Alerts
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Root Cause Analysis
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Search/Filter
  • Secure Data Storage
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Site Search Tracking
  • Templates
  • Threshold Alerts
  • Time on Site Tracking
  • Trace individual transactions
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Troubleshooting
  • Uptime Reporting
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Virtual Machine Monitoring
  • Visual Analytics
  • Visual Workflow Management
  • Web Traffic Reporting
  • Total features96
  • API
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts / Escalation
  • Alerts/Notifications
  • Animation
  • Anomaly Detection
  • Application-Level Analysis
  • Audit Management
  • Automated Discovery
  • Availability Testing
  • Bandwidth Monitoring
  • Baseline Manager
  • Benchmarking
  • Business Process Automation
  • Business Process Control
  • CPU Monitoring
  • Capacity Planning
  • Collaboration Tools
  • Color Codes/Icons
  • Compliance Management
  • Compliance Tracking
  • Credential Management
  • Customer Experience Management
  • Customizable Dashboard
  • Dashboard
  • Dashboard Creation
  • Data Connectors
  • Data Import/Export
  • Data Profiling
  • Data Visualization
  • Dependency Tracking
  • Device Auto Discovery
  • Diagnostic Tools
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Event Logs
  • FTP Monitoring
  • Financial Reporting
  • For MSPs
  • For Mobile
  • For Websites
  • Forecasting
  • Full Transaction Diagnostics
  • Goal Setting / Tracking
  • Heatmaps
  • Hierarchical Mapping
  • Historical Trend Analysis
  • IP Address Monitoring
  • IT Asset Management
  • Internet Usage Monitoring
  • Issue Tracking
  • Key Performance Indicators
  • Keyword Tracking
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Scheduling
  • Map Exporting
  • Marketing Reports
  • Metadata Management
  • Mobile Access
  • Monitoring
  • Multiple Site Management
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • No-Code
  • OLAP
  • On-Demand Mapping
  • Pageview Tracking
  • Patch Management
  • Performance Analysis
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Performance Testing
  • Policy Management
  • Predictive Analytics
  • Prioritization
  • Process Modeling & Designing
  • Profitability Analysis
  • Publishing / Sharing
  • Query Analysis
  • Real Time Monitoring
  • Real-time Alerts
  • Referral Tracking
  • Remote Access/Control
  • Remote Monitoring & Management
  • Reporting/Analytics
  • Resource Management
  • Resource Optimization
  • Root Cause Analysis
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Scorecards
  • Screen Activity Recording
  • Search/Filter
  • Secure Data Storage
  • Self-Updating Maps
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Simple Network Management Protocol (SNMP)
  • Site Search Tracking
  • Templates
  • Threshold Alerts
  • Time on Site Tracking
  • Trace individual transactions
  • Transaction Monitoring
  • Trend / Problem Indicators
  • Troubleshooting
  • Uptime Reporting
  • User Interaction Tracking
  • User Journeys
  • User Research Analysis
  • Virtual Machine Monitoring
  • Visual Analytics
  • Visual Workflow Management
  • Web Traffic Reporting

Integrations

  • Total integrations4
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations3
  • Asana
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WhatsUp Gold vs. germain APM

See how WhatsUp Gold and germain APM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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