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WhatsUp Gold vs Pulseway Comparison

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Overview

Category Leaders

Progress WhatsUp Gold lets you find and fix network problems fast – usually, before end users notice. Its unique, interactive...

Category Leaders

Built directly for MSPs and internal IT teams, Pulseway delivers a powerful monitoring and management tool that gives you...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0.76

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

222

5

4

3

2

1

119

88

12

3

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.7

182

5

4

3

2

1

132

43

5

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The software has free updates which is awesome and the community board is very helpful. I would recommend this product to any IT environment that is looking for network monitoring solution.
Ease of use for WhatsUp Gold is great. The product does what is advertised and provides a great system for notification and analysis.
Great monitoring and alerting systems. Easy viewing and great for displaying on a monitor.

Pros

Pulseway has THE best mobile RMM available, combined with their other services and add-on it makes for on of the best or the best MSP tools out there.
The scripting tools help me accomplish tasks effortlessly for tasks that are not built in to the system, which is rare. It is also a very versatile/customizable tool for monitoring and notifications.
Good monitoring tools and automation of tasks, good combination of features overall. Especially like having the PSA integration.

Cons

Sometimes when organizing items on the screen I accidentally move wrong and then all my server/website objects end up in strange places on the screen.
Bulk editing is cumbersome and import from lists does not work well.
The biggest problem with this product is the performance/capacity of the product to generate graphs. Using java to fetch data from the database to paint pages is slow.

Cons

Difficult to uninstall sometimes. I am having trouble uninstalling from one particular PC.
The file transfer for remote control sessions is horrible. You can't sort or manage files, you can't type a directory path, you can't send directories.
I do miss grouping capabilities when working with antivirus menu.
  • Vendor responds to reviews
  • Last reviewa year ago
  • Vendor responds to reviews
  • Last review3 months ago

Key features

  • Total features57
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For Websites
  • HIPAA Compliant
  • Help Desk Management
  • Hierarchical Mapping
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Map Exporting
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • On-Demand Mapping
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Management
  • Print Management
  • Problem Management
  • Process/Workflow Automation
  • Project Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threshold Alerts
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web Usage Monitoring
  • Widgets
  • Workflow Management
  • Total features163
  • API
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Escalation
  • Alerts/Notifications
  • Anti Virus
  • Application Management
  • Approval Process Control
  • Asset Lifecycle Management
  • Asset Tracking
  • Audit Management
  • Audit Trail
  • Authentication
  • Automated Scheduling
  • Automatic Backup
  • Automatic Patch Deployment
  • Automatic Scans
  • Availability Management
  • Availability Testing
  • Backup and Recovery
  • Bandwidth Monitoring
  • Baseline Manager
  • Billing & Invoicing
  • CPU Monitoring
  • CRM
  • Capacity Management
  • Chat/Messaging
  • Client Portal
  • Collaboration Tools
  • Color Codes/Icons
  • Communication Management
  • Compliance Management
  • Compliance Tracking
  • Configurable Workflow
  • Configuration Management
  • Continuous Monitoring
  • Contract/License Management
  • Credential Management
  • Customizable Branding
  • Customizable Dashboard
  • Customizable Fields
  • Customizable Reports
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Migration
  • Data Storage Management
  • Data Visualization
  • Deployment Management
  • Desktop Virtualization
  • Device Auto Discovery
  • Diagnostic Tools
  • Disaster Recovery
  • Drag & Drop
  • Email Alerts
  • Email Monitoring
  • Endpoint Management
  • Endpoint Protection
  • Event Logs
  • Event Tracking
  • File Management
  • File Sharing
  • File Transfer
  • For MSPs
  • For Websites
  • HIPAA Compliant
  • Help Desk Management
  • Hierarchical Mapping
  • IP Address Monitoring
  • IT Asset Management
  • IT Asset Tracking
  • IT Reporting
  • Incident Management
  • Inventory Management
  • Issue Auditing
  • Issue Management
  • Issue Tracking
  • Knowledge Management
  • License Management
  • Live Chat
  • Location-Based Mapping
  • Mail Server Monitoring
  • Maintenance Management
  • Maintenance Scheduling
  • Map Exporting
  • Mobile Access
  • Mobile Alerts
  • Mobile Device Management
  • Mobile Network Troubleshooting
  • Monitoring
  • Multi-Channel Communication
  • Multi-Device Support
  • Multi-User Collaboration
  • Multiple Authentication Methods
  • Multiple Monitor Access
  • Multiple User Accounts
  • Network Analysis
  • Network Monitoring
  • Network Resource Management
  • Network Security
  • Network Wide Management
  • On-Demand Mapping
  • Password Management
  • Patch Management
  • Patch Prioritization
  • Patch Testing
  • Performance Management
  • Performance Metrics
  • Performance Monitoring
  • Policy Creation
  • Policy Management
  • Print Management
  • Problem Management
  • Process/Workflow Automation
  • Project Management
  • Purchasing & Receiving
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Real-Time Updates
  • Real-time Alerts
  • Remediation Management
  • Remote Access & Monitoring
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Printing
  • Remote Update/Installation
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Management
  • Risk Alerts
  • Role-Based Permissions
  • Root Cause Analysis
  • Scheduling
  • Screen Sharing
  • Secure Data Storage
  • Secure Login
  • Security Management
  • Self Service Portal
  • Self-Updating Maps
  • Server Monitoring
  • Service History
  • Service Level Agreement (SLA) Management
  • Session Transfer
  • Simple Network Management Protocol (SNMP)
  • Single Sign On
  • Status Tracking
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Tagging
  • Task Management
  • Task Scheduling
  • Third-Party Integrations
  • Threshold Alerts
  • Troubleshooting
  • Two-Factor Authentication
  • Unattended Access
  • Uptime Reporting
  • Usage Tracking/Analytics
  • User Management
  • Virtual Machine Monitoring
  • Vulnerability Scanning
  • Web Traffic Reporting
  • Web Usage Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations5
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite
  • Total integrations21
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • HubSpot CRM
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Teams
  • NetSuite
  • PagerDuty
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Zapier
  • Zendesk Suite