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WhatsUp Gold vs ACE Comparison

Overview

WhatsUp Application Performance Monitor consolidates systems, network, application & end-user experience monitoring in a...

ACE is an open-platform, web-based debt recovery platform for first- or third-party collection efforts offering tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
1336.61
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$975.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

76

63

8

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

84

37

9

0

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
87%
would recommend this app

Pros

Whatsup Gold is obviously a good and useful product for people to use. The interface is friendly and the reminders are helpful.
My experience has been pretty good, but as of right now we're looking at other more cost effective options.
WUG has been a solid piece of our network for years now, their support team is great and the product does everything we need it to do and more. It is reasonably priced for what you get.

Pros

Friendly from day one and always available. Great software which does everything you need and more at a great price.
Furthermore, it's the finest system of any agency that I had to audit for the bank. The automation capacity is amazing.
Reliable product, great selling point with prospects, keeps current clients happy and makes them self sufficient. Would recommend to others in the business.

Cons

The product has limited functionality and is inflexible to use as a 24x7 monitoring tool. Software updates may fix some problems but often introduce more problems.
Originally, we started before the Gold version existed. It has been running ever since, and it usually provides the first warning when something goes wrong.
I upgraded from version 16 to 17 and ended up rolling back because there were so many missing features.

Cons

I have made some foolish mistakes and they do not judge. The support is always trying to improve so that they can get to all companies with problems.
Finally a product that is straight forward and user friendly. No hassle, no down time, no worries.
He never makes me feel like an idiot when I make a mistake.
  • Vendor responds to reviews
  • Last review4 days ago
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features1
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Check Processing
  • Client Portal
  • Collections Management
  • Credit Card Processing
  • Data Import/Export
  • Electronic Payments
  • Invoice Processing
  • Monitoring
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Third Party Integration
  • Total features24
  • API
  • Accounting Integration
  • Accounting Management
  • Activity Tracking
  • Ad hoc Analysis
  • Ad hoc Query
  • Ad hoc Reporting
  • Automatic Backup
  • Automatic Notifications
  • Bank Reconciliation
  • Check Processing
  • Client Portal
  • Collections Management
  • Credit Card Processing
  • Data Import/Export
  • Electronic Payments
  • Invoice Processing
  • Monitoring
  • Partial Payments
  • Permission Management
  • Real Time Reporting
  • Real Time Updates
  • Receipt Management
  • Recurring Billing
  • Third Party Integration

Integrations

  • Total integrations4
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations1
  • Bitium
  • Box
  • Dropbox Business
  • Facebook
  • GitHub
  • Google Drive
  • Jira
  • Mailchimp
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • Opsgenie
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

WhatsUp Gold vs. ACE

See how WhatsUp Gold and ACE stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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