Learn why GetApp is free
Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the...
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change,...
Explore similar apps
User reviews that mention these apps
Real Estate, 201-500 employees
Used daily for 4+ years
Share this review:
Cost effective online-based ticketing system with ease of setup.
Everything is hosted online and easily accessible via web browser or mobile app. FreshService provides a section for creating instruction guides and asset management. The platform is fairly easy to setup with our Microsoft Azure SSO environment. The support team is quick to respond and helpful.
There are only some minor interface annoyances. When initially loading tickets and attempting to scroll down, the screen keeps rolling back to the top. This keeps happening until the page fully loads and can take an extended period of time for lengthy tickets. Service Request items cannot be alphabetized (not sure why this is "by design"). The solutions guides have limited formatting so it takes extra time to create neat and proper formatting.
See how Microsoft Azure and Freshservice stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.
© 2010-2021 GetApp. All Rights Reserved.
GetApp® is a registered trademark of Nubera eBusiness S.L. Nubera eBusiness uses its own and third-party cookies. By using the website you are accepting the use of these cookies. To get more information about our cookies click here.