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Microsoft Azure vs NeuQs Free Helpdesk Comparison

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Overview

Microsoft Azure is a cloud computing platform designed to help organizations run virtual desktops and applications in the...

NeuQs Free Help Desk ensures delivery of professional levels of service through management and feedback. Based on .Net...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet
No screenshots yet

Pricing

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.6

1K

5

4

3

2

1

629

354

34

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app
ic-pricetag

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

Pros

The pleasure of sharing important content such as videos and graphics that I want to share in a comfortable, fast and secure way without any restrictions is invaluable.
Azure gives you the peace of mind of a super powerful machine with adequate storage for you to do your job.
Microsoft Azure is a great platform that provides secure and reliable data sources for our company which is very important. It is easy to use and very effective software.

Pros

Not enoughreviews yet

Cons

In Brazil, being charged on a dollar basis is very expensive, it is difficult to pass this on to the customer. The recent 21% readjustment was abusive.
Also, if you forgot a DEV machine on over the night, with no need, you will be charged.
I received and email (turns out from a Bot) and this was ignored apart from a missed call from someone, who I then could not get hold of.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last review9 days ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features70
  • API
  • API Design
  • API Lifecycle Management
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • BYOL Management
  • Call Center Management
  • Categorization/Grouping
  • Change Management
  • Cloud Computing
  • Collaboration Tools
  • Compatibility Testing
  • Compliance Management
  • Configuration Management
  • DaaS
  • Dashboard
  • Data Capture and Transfer
  • Data Migration
  • Data Replication
  • Data Security
  • Data Visualization
  • Debugging
  • Deployment Management
  • Desktop Virtualization
  • Desktop/Application Virtualization
  • Developer Portal
  • Email Management
  • Filtering
  • Issue Tracking
  • Knowledge Base Management
  • Load Balancing
  • Log Access
  • Mobile Development
  • Monitoring
  • Multi-Factor Authentication
  • Multiple User Accounts
  • Network Monitoring
  • No-Code
  • Performance Monitoring
  • Policy Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Software Development
  • Source Control
  • Testing Management
  • Third Party Integrations
  • Threat Protection
  • Traffic Control
  • User Management
  • User Provisioning
  • VDI
  • Version Control
  • Virtual Machine Encryption
  • Virtual Machine Migration
  • Virtual Machine Monitoring
  • Virtual Server
  • Web App Development
  • Total features10
  • API
  • API Design
  • API Lifecycle Management
  • Access Controls/Permissions
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts / Escalation
  • Application Management
  • Audit Management
  • Audit Trail
  • Automatic Backup
  • BYOL Management
  • Call Center Management
  • Categorization/Grouping
  • Change Management
  • Cloud Computing
  • Collaboration Tools
  • Compatibility Testing
  • Compliance Management
  • Configuration Management
  • DaaS
  • Dashboard
  • Data Capture and Transfer
  • Data Migration
  • Data Replication
  • Data Security
  • Data Visualization
  • Debugging
  • Deployment Management
  • Desktop Virtualization
  • Desktop/Application Virtualization
  • Developer Portal
  • Email Management
  • Filtering
  • Issue Tracking
  • Knowledge Base Management
  • Load Balancing
  • Log Access
  • Mobile Development
  • Monitoring
  • Multi-Factor Authentication
  • Multiple User Accounts
  • Network Monitoring
  • No-Code
  • Performance Monitoring
  • Policy Management
  • Purchasing & Receiving
  • Real Time Analytics
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Remote Access/Control
  • Remote Monitoring & Management
  • Remote Update / Installation
  • Reporting/Analytics
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Server Monitoring
  • Service Level Agreement (SLA) Management
  • Software Development
  • Source Control
  • Testing Management
  • Third Party Integrations
  • Threat Protection
  • Traffic Control
  • User Management
  • User Provisioning
  • VDI
  • Version Control
  • Virtual Machine Encryption
  • Virtual Machine Migration
  • Virtual Machine Monitoring
  • Virtual Server
  • Web App Development

Integrations

  • Total integrations643
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Microsoft Azure logo

Microsoft Azure

Slow work support service

Reviewed 3 years ago
Pros

I liked how easily Azure integrates with other Microsoft programs and allows us to store all types of data. It is possible to synchronize local accounts with Office 365.

Cons

It happens that the application is slow, because of what access to the necessary data takes some time. Inconvenient main toolbar. Helpdesk responds slowly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Azure logo

Microsoft Azure

The interface is worse than that of similar programs

Reviewed 3 years ago
Pros

The program perfectly shows us convenient ways to analyze data. It is incredibly easy to integrate with other Microsoft products and fully cope with the collection of huge amounts of data. Regular updates.

Cons

The user interface is much more complicated than other similar programs. Terrible helpdesk and not enough informative documentation. The system is not available offline.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

Complete Solution for Tech Projects

Reviewed 2 years ago

I used it in two different companies that uses for banking projects and it's always the best solution for professional work with big teams.

Pros

Azure offers a complete platform to plan, organize, share and deploy projects with teams of any size. It has an integrated Git, DevOps tools, wiki and many more. For me is the perfect place to centralize info, code, builds and deployments.

Cons

First: In some cases, the support of Microsoft helpdesk can delay some answers. Second: i use it more than 1 year. It lost connection to server 3 times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

Cloud Solutions

Reviewed 3 years ago

I found it amazing especially its free version for students since it provides some services for free for one year.

Pros

The cloud solutions are in demands and MS Azure is among the top cloud services providers. It provides very easy to use API, CLI, and SDKs. You can simply configure and use the services in a convenient way.

Cons

if you are a student and need to get services for study purposes then you must have a valid student account of your institution domain, otherwise, you will have to pay.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

High performance and new cool features

Reviewed 3 years ago

Overall experience was fantastic, I had got a free subscription pass from a event on Microsoft Azure Bootcamp, and my experience with it was fabolous.

Pros

1. It is easy to use, it's UI is amazing 2. It has different new cool features added in its services 3. Cost customization is very well 4. High security level

Cons

1. Cost is a bit high, so either we have to go for free trials or any free subscription

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Microsoft Azure logo

Microsoft Azure

Start for free

Reviewed 2 years ago

Overall, I have a very positive satisfaction with Azure.

Pros

I can start for and scale up as my traffic improves. This is the most important feature of Microsoft Azure in my opinion.

Cons

The free trial is limited. If Microsoft extend the free trial it would be more beneficial for customers to decide.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Microsoft Azure logo

Microsoft Azure

Azure sites

Reviewed 3 years ago
Pros

I use the free version and that's the best going about it, it's free.

Cons

Oddly stops for no apparent reason and you have to restart.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Azure logo

Microsoft Azure

Best AWS alternative

Reviewed 4 years ago

They are offering it as free on Education bundle, much appreciated.

Pros

It is relatively easy to use and have the ability to select specific files and folders to back up. The growth rate is spectacular, and on track to beat AWS and take the crown in the cloud.

Cons

There is no option for lifecycle management. The price is a bit high than other similar products. There is not enough customization available.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

The program perfectly protects the necessary data

Reviewed 4 years ago
Pros

A distinctive feature and obvious advantage of the program Azure Microsoft is that it helps to pick up the data that you want to protect. Backup and maintenance of servers is carried out by Microsoft.

Cons

The only drawback was the need to purchase a paid subscription, because it was not enough for me to provide free space in a free package.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

I practice

Reviewed 2 years ago
Pros

Functional, practical, easy monitoring, useful for my current use

Cons

Extremely limited in the free version, support is lacking.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Azure logo

Microsoft Azure

Future of Cloud Computing

Reviewed 3 years ago
Pros

Microsoft Azure gives a 200 dollars free trial and offers good premiums to this subscription

Cons

Some actions are restricted on the free trial and student subscription

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Microsoft Azure logo

Microsoft Azure

Good marketing

Reviewed 3 years ago
Pros

Good marketing, free development kits, etc

Cons

Large entry threshold, you need get a lot of product knowledge before you start making somthing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Microsoft Azure logo

Microsoft Azure

Azure has something for everyone

Reviewed a year ago

Very good, Azure offers a ton of stuff, from hosting, databases, websites, machine learning, logs. The user interface is well designed and it's easy to find what you need. Even the free version has a lot to offer, to try it out you can get some free credit to spend or use a sandbox account to test normally commercial features for free. I believe Microsoft should continue pushing Azure since the cloud is the future!

Pros

The Application Insights logging is really great, with their customer query language (Kusto). There are features available for use in any of the stages of software development and often it's quite cheaper than

Cons

If your admins do not put spending limitations you can get a huge bill, so be careful about how you provision and use the resources.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Azure logo

Microsoft Azure

Excellent Scalable Tool

Reviewed 4 years ago

I used this platform to deploy my first app and it was far easier than I had feared. For a non-developer type, it was extremely easy to understand and fix when I had issues. My developer friends love it even more than I.

Pros

User Friendly Attractive Interface Quick Support Valuable Free Version

Cons

Requires technical know-how to make it work Stalls out occasionally

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

Good to share

Reviewed 4 years ago
Pros

Easy to use, high availability , maintenance

Cons

The cost is more , and unable to identify when the free trail is over

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Microsoft Azure logo

Microsoft Azure

Best cloud based computing service for the money

Reviewed 4 years ago

moving to office 365 this bridges the gaps between our local domain and the cloud domain

Pros

The free trial made it a great option to try out and see what services were useful for our company. Also the free options for AD sync and other services within are just awesome

Cons

To get some of the more robust features it can get kind of pricey. But I suppose that is expected. Also the AD sync tool had some quirks and sometimes stops syncing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Microsoft Azure logo

Microsoft Azure

everything you need to do in cloud

Reviewed 3 years ago

its good cloud server

Pros

it gives us to free trial period to try out the system

Cons

its has been breakdown 3 times after we setup our client systems there because of some heat problems

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Azure logo

Microsoft Azure

Excellent Cloud Platform

Reviewed 4 years ago

Creates excellent customer based experiences and data gathering.

Pros

Free to sign up and there is no charge unless you upgrade.

Cons

Takes a little bit to get used to, but overall not too difficult to navigate.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Microsoft Azure logo

Microsoft Azure

Azure

Reviewed 24 days ago
Pros

Used azure free functions as a user not an administrator. Seemed easy to use

Cons

Would have to use it more to make an informed decision

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Azure logo

Microsoft Azure

Great alternative to AWS

Reviewed 3 years ago

The IoT platform, instance creation and database management was well explained and easy to configure.

Pros

It is easy enough to use (it is a complex environment, after all). There is a huge amount of documentation, and not only for the "Hello world!" type of projects, but also for more complex (closer to real-world) projects. Pricing is clear, way clearer than with other cloud suppliers.

Cons

While Azure gives you some credit for trial, I would appreciate a larger always-free tier, for encouraging hobbyists.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Microsoft Azure logo

Microsoft Azure

A valid alternative

Reviewed 2 years ago

Overall I had a very good experience using Azure. I received a lot of free credits and tried almost all their service. I strongly recommend it .

Pros

Right now Azure is not considered as a first choice, at least for the kind of project I usually work on. But I used it in several context and I can say that it is a mature platform, with a lot of features and reasonable easy to use.

Cons

The UI of the console can be confuse or strange at first sight, and probably some work to make it more clear and user friendly could be done.

Overall Rating
  • Value for money