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XIA Configuration Logo

XIA Configuration

4.6
(16)

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Network documentation tool

(2)

XIA Configuration Features

Features Summary

Functionality

4.4

/5

16

Total features

28

5 categories

XIA Configuration features

Asset Tracking
Audit Management
Automated Scheduling
Compliance Tracking
Configuration Management
Contract/License Management
Credential Management
Disaster Recovery

Common features of Document Management software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Approval Process Control
Archiving & Retention
Audit Trail

Price starts from

500

One-time payment

Other

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.4

/5

16

Price starts from

500

One-time payment

learn more

Total Features

28

Unique features

  • Document Generation

  • Compliance Tracking

  • Reporting/Analytics

  • For the IT sector

Functionality

4.5

/5

1.5K

Price starts from

0.01

learn more

Total Features

12

Features in Common

2

Unique features

  • Mobile Access

  • Messaging

  • Document Capture

  • Full Text Search

Functionality

4.7

/5

667

Price starts from

8.25

/user

Per month

learn more

Total Features

58

Features in Common

5

Unique features

  • Multiple User Accounts

  • Chat/Messaging

  • Alerts/Notifications

  • Troubleshooting

Common XIA Configuration comparisons

XIA Configuration logo
IT Glue logo
XIA ConfigurationvsIT Glue

Reviewers who mentioned features said:

MA
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Mohammed A.

Education Management, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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IT/Network Documentation Tool: XIA documentation Server - MUST TO HAVE

Reviewed 7 years ago

One of the biggest items that is almost always missing is documentation from the IT departments. Documenting the IT networks can make the troubleshooting process much more efficient when problems arise. These same network documents can also help you spot areas of your systems and networks that may need to be upgraded, giving you the possibility of earning extra revenue and making sure we adhere to...

Pros

Every bit of it. Really love this product..

Cons

Licensing needs to be looked into as after a major upgrade Xia server requires new license keys

CD
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Christopher D.

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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XIA Configuration Server has streamlined our ability to keep up to date technical documentation.

Reviewed 7 years ago
Pros

As a Managed Service Provider it is imperative that we are able to rely on an up to date documentation repository when supporting our clients. What was a manual and labour intensive task is now streamlined and essentially keeps our documentation up to date with zero touch from us. Being agent-less is a definite plus. Without fuss, we are able to scan a prospective client's network and develop an inventory of all equipment which assists us with quotations or take on projects. Client deployment and configuration is easy and straight forward. The interface is simple and intuitive and configuration data is presented in a clear hierarchical manner.

Cons

We would like to see the ability to configure XIA to scan and document custom items. Sometimes it feels restrictive to only be able to scan for pre-defined items. It would also be a benefit to be able to edit the pre-defined items. For example, being able to add additional items to be scanned from Exchange. The level of support for scanning and documenting network devices is limited.

CG
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Chris G.

Legal Services, 201-500 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Work smarter, not harder

Reviewed 7 years ago

With our company undergoing change, keeping up with the documentary requirements became a mamoth task. XIA Configuration Server created documentation on our entire system in just a few short hours. The regular scheduled reporting has proved invaluable for auditing and compliance purposes, has served our Operations people in tracking configuration changes over a period of time. New personell can quickly come up to speed on our systems configuration with minimal interaction. Centrel Solutions Support has been first rate. Responses to my queries were timely and helpful resolving my issue in a single call. XIA Configuration Server is part of my work smarter not harder approach and I'd certainly recommend this to anyone who is looking after IT systems.

Pros

It works, simply and easily

Cons

No cons were added to this review

MB
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Morten B.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great software, easy to use and excellent support

Reviewed 6 years ago
Pros

Multi tenant Well described and powerfull API for automation Great potential for further development Outstanding support from the developers

Cons

Multi tenant/MSP features could be better Custom reporting require SQL skills - data availability could be made more user friendly

SM
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Steve M.

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Incredibly detailed infrastructure documentation for the price. Amazing diversity

Reviewed 6 years ago

this software met probably 85-90% of my infrastructure documentation needs for about 10% of the price of competitors.

Pros

Give it the information it needs and let it go. There really wasn't much more to do after it was initially setup except review our docs periodically. I was quite impressed with the diversity of the unique agents. We are moving more and more into Azure so the Azure agent was a welcome plus.

Cons

A little finicky on getting the right settings in place initially and the browser access is very fussy about being launched as administrator. It may be me, but I would like to be able to elevate the access via IIS.

Vendor response

Hello Steve, Thank you for your review! We have updated the installer on version 9.1 so that new installations will not have the elevation issue.

Se
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Simon e.

Education Management, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Wigmore School

Reviewed 10 months ago

Really positive, has helped in creating documentation, also getting all staff to use it has been a real benefit

Pros

The ability to store switch config, and documentation of Network

Cons

The Password security could do with some work, for example adding MFA