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Recommended
Dustin S.
Religious Institutions, 501-1,000 employees
Used weekly for 2+ years
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While it may have taken me a chunk of time to set it up in the beginning (well, more time than I had predicted), it was well worth it in the long run. This tool allowed me to step out of a large amount of admin work (3-5 hours/week) and focus more on the work I loved.
I love how this tool allowed me to connect different software and applications that I never knew I could connect, which ended up saving me hours upon hours or admin work, freeing me to work on what I really wanted to focus on. I used it to connect my Formstack info to Trello, which cut me out of the middle of a lot of communication and data entry.
It was a bit cumbersome to get set up at first. It didn't seem easy as there were so many steps and tests to get it functioning (some of the tests would come back negative, yet the connection would still somehow work). I wish the process of connecting the different applications/software was simpler and easier.
Josh J.
Higher Education, 201-500 employees
Used daily for 2+ years
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Zapier has become the standard for connecting one piece of software to another, as it allows users to quickly and painlessly integrate hundreds of hundreds of APIs. Doing so allows non-developers to create advanced automations and integrations between just about anything. With a little creativity, you can accomplish some really awesome stuff. For my organization, Zapier has saved us thousands of dollars on upgrades for existing or new software because our ability to quickly develop work arounds with Zapier.
While Zapier is amazing - it does have some real limitations and will never be a replacement for enterprise level software that needs full access to APIs. You are at the mercy of the triggers and actions available to you - and up until recently, complex conditional logic wasn't possible. Their path solutions is helpful, but clunky and difficult to you, particular if you are a developer who just wants to quick say if this then that and are accustomed to doing so in a couple of lines of code.