Zephyr Features

Zephyr

Software Test Management Solution

3.64/5 (11 reviews)

Zephyr Feature Summary

  • Unique real-time quality metrics and dashboards
  • Two-way integration with JIRA and Bugzilla
  • Leverage existing automation infrastructure
  • Reduce cost via simplified subscription model

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Zephyr Feature Reviews

11 reviewers had the following to say about Zephyr's features:

Anonymous
A verified reviewer

Zephyr really helped us work in a scaled agile way as well as integrating our automation framework.

2018-07-02

Where did we expect Zephyr to do well - JIRA Integration Scaled Enterprise Agile - Automation execution - Global metrics - Tablet and mobile test execution and real time metrics What did leadership get - On the go metrics at group level and product level - Integration with Confluence for JIRA and Zephyr metrics - Reduced cost as man hours are reduced, because all QA activities can be done via one tool - 100% integration into all products

Pros

All the results get updated in real time to dashboards for senior management to review.

Cons

If we found areas that required new feature requests or enhancements, these are generally delivered in a 4 or 8 week cycle

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from D Software


hello,
Thank you for your review of Zephyr. It seems you are quite satisfied with the tool.
We would like to connect with you to hear more about your usage of the tool and all of the great things your team is doing.
Please contact matthew.king@getzephyr.com so we can learn more.
Thanks again

Read more
Anonymous
A verified reviewer

Test Management System of Choice for our DevOps Journey!

2018-06-14

We can now "see," in real-time, the progress of all our testing and release pipelines.

Pros

Ease of use with solid API integrations and plug-ins with other major release pipeline applications.

Cons

The only con to Zephyr, is its ability to manage role-based securities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lorena Navarro

Nice product but the worst support

2017-07-10

Pros

Easy to execute test cases and monitor daily test executions .

Cons

The functionality looks right but... they need to fight for the great quality.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
Read more
Thangaraj Paulpandi

I am a Zephyr user

2019-01-22

Pros

Integration with JIRA defect management tool.

Cons

1. Integration with other application. 2.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Ilya Popovich

Good functionality, but the it's not so reliable.

2018-07-09

Pros

I worked mostly with Jira Plugin and it's pretty easy, obvious software, although Zephyr Teams & Enterprise more powerful.

Cons

Even it's a testing tool and team should know everything about quality - they push releases not fully checked, so we tired to have problems one-days a release.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from D Software


Hello,
Thank you for your review. We would like to catch up to hear about some of the issues you were facing with the new releases.
Please connect with Matthew.king@getzephyr.com to share some of your issues/concerns.

Thanks much

Read more
Anonymous
(Automotive company, 10001+ employees)

Test Management & Execution Software

2018-09-08

Creation and execution of test cases/test steps.

Pros

The tool provides visualization of where the test case is in our process.

Cons

It seems like a lot of the information we have to enter for each step within a test case is very repetitive. I have not found a way yet where you can clone the information from a previous step so we do not have to enter the same information over and over again.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from D Software


hello,
Thank you for your response and Review. We appreciate your feedback and love hearing from our customers, so we can gauge what our customers are thinking.
Please reach out to Matthew.King@getzephyr.com to learn more about the tool and the cloning options we have availability.

Thanks much

Read more
Sandamini Liyanage

It is not much easy to use

2018-06-30

Can maintain the test case with integrating with Jira

Pros

Able to link the defects which are in another tools.

Cons

Not able to create multiple test runs from the same test plan and execute parallel because it Overriding the final result automatically.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Sheri Atwood

Used to work with Jira.... now you constantly can't login!

2020-05-16

After contacting support several times I was told we had to create an API key. After going thru the pain... it would work for a week... then right when you urgently needed to take a screenshot it forgot the credentials and you are forced to create a new API key ... which takes over 15 minutes each time.

Pros

Integrated with Jira, allowed QA to easily capture screenshots

Cons

Cant login, login errors, can't use standard Atlassian credentials and forces you to create API keys, constantly forgets credentials but doesnt tell you until after you have filled out a full bug report so you end up losing all your work

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Research company, 1001-5000 employees)

Nice case management tool

2018-12-04

Pros

The ease of use and the look of the overall system.

Cons

It is not super user friendly, but in its defense we only had it for a short time.

Rating breakdown

Ease of use
Features

Time used: Free Trial

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from D Software


hello,
Thank you for your Review of Zephyr. Can you please let us know if you are referring to Zephyr for Jira or Zephyr Enterprise.
Our team would love to connect with you more and hear more about your usage.
Please reach out to Matthew.king@getzephyr.com to learn more.
Thank you for your time

Read more
Anonymous
(Computer Software company, 11-50 employees)

Zephyr for JIRA

2018-08-17

Pros

We use Zephyr inside JIRA to keep track of our manual testing.

Cons

Sometimes there are small display issues.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from D Software


hello,
Thank you for your review of Zephyr for Jira. Our team would love to catch up and hear more about your instance and usage of the tool.
Please reach out to Matthew.king@getzephyr.com to catch up.

Read more
Anonymous
(Computer Games company, 11-50 employees)

Need More

2019-10-27

Pros

the features provided are great but not always usable

Cons

need more on the UX overall, it is NOT an easy app to use

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more