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zipBoard vs Bird Eats Bug Comparison

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Overview

Category Leaders

zipBoard is a cloud-based website annotation solution designed to help web developers and designers create and manage bug...

Category Leaders

By combining screen recording with technical logs, Bird Eats Bug saves on average 2-4 hours/user/day on dealing with technical...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

39

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

88

5

4

3

2

1

39

42

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.7

43

5

4

3

2

1

30

12

1

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

There is still room for improvement and I like that the team is constantly working on new features and is very supportive when we want to add a feature or change something.
AvatarImg

Michaela P.

I like the ease of use of zipBoard and that I can take screenshots and point the person in charge to the exact location. The filter options are also great.
AvatarImg

Michaela P.

Another huge plus about zipboard is their customer service. Very responsive, helpful, and where they can make immediate tweaks or improvements, they did.
AvatarImg

Cori A.

Pros

I especially like that ANYONE can use it - pretty much everyone uses Chrome (or a Chromium-based browser, like Edge, Brave etc.) and it's super easy to use.

BG

Ben G.

I had an awesome experience in testing this chrome extension it will surely help developers to rectify the bugs easily they won't be needing to do the unnecessary debugs.

AR

Anonymous Reviewer

I love how the software lets me capture all of the important information necessary for our engineering team to debug issues in our tool.
AvatarImg

Carolyn B.

Cons

ZipBoard can be confusing to use at first, and sometimes it doesn't work on certain internet browsers or computers, which is incredibly frustrating.

MW

Megan W.

When working with a lot of contributors, it was getting complicated to see what changes were made and what ones may have been missed, without having the previous version as a comparison.

MD

Melissa D.

I didn't really run into anything that I disliked.
AvatarImg

Tyler B.

Cons

Data ways always missing, was incomplete and so there was a lot of back and forth involved until we were able to pinpoint the bug.

LB

Lars B.

I don't think you can do anything about this but sometimes I need to be testing on incognito mode - it's a shame extensions can be used in incognito mode.

ZH

Zimo H.

It's not able to capture pop-up error box (from javascript).

NS

Nadia S.

  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features62
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Assignment Management
  • Audio Capture
  • Audit Trail
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Corporate/Business
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Desktop / Browser Sharing
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Creative Agencies
  • Issue Management
  • Issue Tracking
  • Markup Tools
  • Monitoring
  • Multiple Projects
  • On-Demand Recording
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • User Management
  • Version Control
  • Video Management
  • Workflow Management
  • Total features29
  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Annotations
  • Approval Process Control
  • Assignment Management
  • Audio Capture
  • Audit Trail
  • Backlog Management
  • Bug Tracking
  • Bug/Issue Capture
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Corporate/Business
  • Customizable Fields
  • Customizable Reports
  • Dashboard
  • Data Import/Export
  • Data Visualization
  • Desktop / Browser Sharing
  • Document Management
  • Document Review
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • Feedback Management
  • File Management
  • File Sharing
  • For Creative Agencies
  • Issue Management
  • Issue Tracking
  • Markup Tools
  • Monitoring
  • Multiple Projects
  • On-Demand Recording
  • Prioritization
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Tracking
  • Project Workflow
  • Real Time Notifications
  • Real Time Screen Sharing
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • SSL Security
  • Screen Capture
  • Screen Recording
  • Search/Filter
  • Single Sign On
  • Status Tracking
  • Support Ticket Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • User Management
  • Version Control
  • Video Management
  • Workflow Management

Integrations

  • Total integrations4
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk
  • Total integrations4
  • Bitbucket
  • Datadog
  • Dropbox Business
  • GitHub
  • GitLab
  • Google Drive
  • Jenkins
  • Jira
  • Microsoft 365
  • Microsoft Azure
  • NetSuite
  • PagerDuty
  • Salesforce Sales Cloud
  • ServiceNow
  • Shopify
  • Slack
  • Trello
  • Twitter
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

zipBoard logo

zipBoard

Zip Board Product Review

Reviewed 3 years ago

zipboard is easy to use and understand . having good UX and bug tracking functionality is amazing.

Pros

Bug Tracking I like the most in the software because of add watchers.

Cons

Track Progress needs some more insights

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

zipBoard logo

zipBoard

Its a progressive approach to QA tracking, can still better UX functionality

Reviewed 4 years ago

I experience zipboard as a developer, so my tasks are uploading files, addressing QA edits and changing status of tasks so QA can sign off bugs, etc. Its been a good experience and I've heard that customer service is super attentive but the tool needs to refine their overall user experience for shortcuts, etc. Its a really great concept and has potential to more success. I think the branding identity is weak and does not portray much credibility but maybe that can be re-designed later on.

Pros

The interface concept is simple and easy to use, even though it still has some sections where it could be better. There are big buttons for you to click on tasks, upload files, add collaborators and share your projects.

Cons

For developers reviewing client or internal issues, you have to go back and forth to filter the status of each task, clicking and taking to another window. I feel like if there are shortcuts that allow the user to change the status of an open item directly from the tasks, it would be easier for the reviewers. Also, I've noticed some of our clients have issues reviewing, they need to create a login and some just don't have the time, not sure if this is a bug but it could be resolved if its not supposed to happen.