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zipBoard

Bug tracking solution for web developers and designers

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zipBoard Features

Features Summary

Functionality

4.0

/5

88

Total features

62

3 categories

zipBoard features

@mentions
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Agile Methodologies
Alerts/Notifications
Annotations

Common features of Issue Tracking software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Assignment Management
Chat/Messaging

Price starts from

39

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.0

/5

88

Price starts from

39

Per month

learn more

Total Features

62

Unique features

  • Document Review

  • Document Management

  • Audit Trail

  • Annotations

Functionality

4.7

/5

4.7K

Price starts from

ic-pricetag

No pricing info

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Total Features

32

Features in Common

17

Unique features

  • Projections

  • Multi-Language Scanning

  • Source Control

  • Debugging

Functionality

4.4

/5

527

Price starts from

19

Per month

learn more

Total Features

95

Features in Common

24

Unique features

  • Customizable Templates

  • Real-Time Chat

  • CMDB

  • Customer Segmentation

Common zipBoard comparisons

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BugHerd logo
zipBoardvsBugHerd
zipBoard logo
Bird Eats Bug logo
zipBoardvsBird Eats Bug
zipBoard logo
Usersnap logo
zipBoardvsUsersnap
zipBoard logo
Backlog logo
zipBoardvsBacklog

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great for long distance freelance

Reviewed 4 years ago

I've recently left a full time job and started doing contract freelance work. I also moved across the country, so some of my clients are in my former place of residence. Working remotely, when you can't just pop into a client's office to walk through a project, can be challenging. Zip board allowed us to easily talk through aspects of a site design project, and offer on the fly comments and feedback....

Pros

Incredibly easy to use and for me, and for my clients.

Cons

I didn't really run into anything that I disliked

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Great platform, would love to see some of the functionality expanded.

Reviewed 3 years ago

I previously used Airtable for tracking web change requests, and I loved the functionality of this platform however it could be hard for clients to utilise without seeing the comments in the context of the website. Some suggestions: - Allow drag & drop sorting of tasks - Allow task list to remember your sort order from last time instead of defaulting to post date, eg. I don't have to select to sort...

Pros

Screenshot functionality with comments shown on page, ability to post comments within a stream although these can be difficult to read. If status changes were a different colour that would help.

Cons

Can be a clunky user experience, especially from a client perspective, so it can be hard to collaborate within this platform. They tend to resort to emailing their feedback instead of creating tasks. Do you have any basic user guides for logging in, accessing the website review page, creating tasks and tagging users or reassigning?

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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An Excellent Tool for Developers and Testers

Reviewed 4 years ago
Pros

zipBoard has very intuitive user interface. Once the user is onboarded, they do not need any manual or help documentation to get started. Workflow is very easy to implement starting from creating project till the signing off from the client. Those who want to start your career as freelancer or web agency, I highly recommend zipBoard.

Cons

I wish the design can be much more fluid in terms of navigation and performance. We cannot see the lag in the naked eye, but it can be improved.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Zipboard revolutionized my daily workflow..

Reviewed 4 years ago

Mind blowing. I'd recommend this to my family, friends, relatives and pets (just kidding!).

Pros

- My time efficiency has quadrupled within 30 days - No side effects

Cons

- My productivity is almost too much and people are complaining that I'm doing too much work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Good tool for bug tracking

Reviewed 2 years ago
Pros

The user interface and ease of use. We can also switch between table and Kanban view.

Cons

There is nothing to dislike. It solves the purpose like a charm.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Incredibly effective platform for communicating with clients on web development

Reviewed 3 years ago

Love it. Small hiccups here and there but excellent product and does what I need it to do.

Pros

*Ease of use: clients who self-identify as "not a computer whiz" had no trouble using the platform and features. *Ability for client to view a webpage, click somewhere on it, make a comment about that area, and move on...all while tasks get created and organized in a "to do" list gets generated in the background...makes client feedback a BREEZE. *Effective tracking: even if the client isn't labeling...

Cons

When the "collaborator" (ability to add a "client" is an enterprise only, custom price point) provides feedback, the task status isn't automatically changed from "waiting on client feedback" - so the "collaborator" (ie, my client) has to manually change the status to something else - otherwise the task, although provided with feedback, remains in the "I'm waiting on you" stage. The method for changing...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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zipBoard is an excellent support and task management tool

Reviewed 4 years ago

Implementing zipBoard into our development process has taken the team from using antiquated manual processes to an easy to use, globally accessible, online process. The application is flexible in how projects are set up and managed. zipBoards environment allows multiple projects to be set up and managed uniquely; where other tools force a specific method for everything, zipBoard gives you and your team some elbow room. The views into your projects are also extremely helpful, there are multiple ways to view what is going on within the project, and the client and the internal team can both access the data while still preserving the integrity and security of internal information.

Pros

One of the strong points of the application is the ability to review the web based content, images, documents, or PDFs as the end viewer/learner. It allows the reviewer to experience the process from the actual finished viewing perspective. The ease of use is also very impressive, the reviewer selects the link and they are immediately directed to the presentation/web site/document/etc. It's just simple. From a task management perspective, the application is also extremely simple and logical. Customer or client feedback is easily reviewed and processed. Internal feedback is also incredibly easy to process, and with the actual location of any reported issues pinned to the task, resolution and validation is intuitive.

Cons

There really isn't any; the application is easy to use, intuitive, and consistently reliable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Collaboration and Tracking Made Easy

Reviewed 2 years ago

My team had a very positive experience with zipBoard being able to track our progress, assign tasks, etc. I would definitely recommend others check it out.

Pros

We used the software for tracking our website update project that includes 4 separate websites. Pros were being able to organize our project into easily digestible chunks, make timelines and have all members view them, assign tasks to individuals, and even be able to take a screenshot and comment directly on the screenshot for all to see - this made it much easier for people to know what you're talking about!

Cons

The only con I saw was that it took a little bit of effort to understand all of the features, and use them appropriately. Honestly, though, that's probably my fault than Zipboard's. They have a great feature suite, even for freemium users!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Its a progressive approach to QA tracking, can still better UX functionality

Reviewed 4 years ago

I experience zipboard as a developer, so my tasks are uploading files, addressing QA edits and changing status of tasks so QA can sign off bugs, etc. Its been a good experience and I've heard that customer service is super attentive but the tool needs to refine their overall user experience for shortcuts, etc. Its a really great concept and has potential to more success. I think the branding identity is weak and does not portray much credibility but maybe that can be re-designed later on.

Pros

The interface concept is simple and easy to use, even though it still has some sections where it could be better. There are big buttons for you to click on tasks, upload files, add collaborators and share your projects.

Cons

For developers reviewing client or internal issues, you have to go back and forth to filter the status of each task, clicking and taking to another window. I feel like if there are shortcuts that allow the user to change the status of an open item directly from the tasks, it would be easier for the reviewers. Also, I've noticed some of our clients have issues reviewing, they need to create a login and some just don't have the time, not sure if this is a bug but it could be resolved if its not supposed to happen.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool to review eLearning projects

Reviewed 4 years ago

zipBoard definitely sped up our workflow and now we have less errors thanks to the software. There is still room for improvement and I like that the team is constantly working on new features and is very supportive when we want to add a feature or change something.

Pros

I like the ease of use of zipBoard and that I can take screenshots and point the person in charge to the exact location. The filter options are also great.

Cons

The software is sometimes buggy and freezes. When we work on a large project, it sometimes does not work. We've had clients refusing to use the software because of firewall restrictions.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Digital Product Reviews with east

Reviewed 4 years ago
Pros

-Simple and easy way to track needed edits -Ability to see exact locations of needed changes -Collaboration of the entire team and client in one place -Tracking all changes throughout the life of a project -Customer support

Cons

-Missing a few features, like the ability to archive older versions / feedback, but these are being rolled out continuously -Occasional down times, but this is getting less frequent -User interface is still a little clunky and needs some updates

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great and Easy to Use

Reviewed 4 years ago

We are a mid-tier manufacturer who has to organize jobs by contract, shipping destination, and timeline. zipBoard allows us to see all of our jobs in one place and easily organize them by priority, especially in this busy time of the year.

Pros

The user interface is very easy to navigate and nothing to tucked behind confusing menu options. When you click on an option, you get what you click and nothing else.

Cons

The color scheme can sometimes be a bit glaring if you're working late at night with your laptop as the only light source. Not a huge problem, but something worth noting.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Tool!

Reviewed 4 years ago

Client review and feedback is made much easier and faster with zB.

Pros

It makes working with clients for reviews seamless and saves SO much time. Efficiency is a huge reason why we went with zipBoard.

Cons

Nothing of note. We have had a very wonderful experience so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must have for any team working on a website

Reviewed 3 years ago
Pros

Zipboard has been amazing for quickly being able to point out complex or difficult to explain changes that need to be made on our website. Rather than write up a small book I can quickly use the provided tools to visually capture the problem and point, encircle, and write a note connected to the needed changes. It has saved us so much time and increased productivity. Highly recommend.

Cons

Getting around the software can be a bit confusing at times. Once you get the hang of it, how things are organized, it starts to make more sense.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Such a time saver

Reviewed 2 years ago

Awsome for team collab around visually focussed projects like web design. Once you try it, you'll never want to go back to typing out all the bugs and feedback in an email or chatbox (and then also trying to interpret what someone is trying to tell you).

Pros

LOVE zipboard. (Free to use for basic needs, too). For most projects, software like Asana or Monday might be enough. For team collaboration projects that center around visual projects like website design, this is a game-changer. Helped save so much time to just point an arrow at an object on a webpage and say something like "this needs moved to the right side and color changed to brand red". It's all about the show, less tell, and tons of time is saved because of it.

Cons

Some of the UI could be a little better. But overall it's easy enough to use and quickly figure out that it's not an issue.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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First try pretty easy

Reviewed 4 years ago

Definitely can share issues and design changes with the team. I like that!

Pros

I can capture any part of a site/page and mark it up to share.

Cons

I don't really know - I will put more time into to see what it can produce. It looks like it is pretty valuable.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Zip Board Product Review

Reviewed 3 years ago

zipboard is easy to use and understand . having good UX and bug tracking functionality is amazing.

Pros

Bug Tracking I like the most in the software because of add watchers.

Cons

Track Progress needs some more insights

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Love the functions!

Reviewed 2 years ago
Pros

Love that you can take screenshots of the page and show exactly what needs to be changed. I also like that you can assign tasks to specific individuals and set the priority of them so that everyone can manage their time and efforts better.

Cons

The only hiccup we had was having developers use the site - it would have been better if double clicking a task on the kanban board would bring them to the screenshot directly and show the rest of the tasks that are also on that page

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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gets job done

Reviewed 4 years ago

zipboard is easy to share, and connect with teammates located all over the US and on different schedules. it’s easy to keep track of past documentation and iterations of our project, while moving forward with new concepts. With improvements to the user experience, zipboard would be an incredible tool. Improvements include intuitive actions (ability to zoom/drag without specific action selected, alerts for new comments, and ability to use on mobile).

Pros

I work on a team with a lot of cooks in the kitchen and a lot opinions. Zipboard allows comments to be made directly on screens and facilitates conversation across teammates.

Cons

the usability is not intuitive which makes learning the tool extremely difficult.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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zipBoard Summary Review

Reviewed 4 years ago

My overall experience with zipBoard was a decent one -- there was no frustration that caused me to not use it, and being able to utilize this tool helped me in my career

Pros

I liked most that it was fully functional and progressive in the sense of technology. It wasn't older than time, and it was accessible to those that come from earlier generations, as well as newer ones.

Cons

What I liked least was the spamming via email, and the length of time it took for customer support to acknowledge and help those that were seeking it.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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worked well for what we needed

Reviewed 3 years ago

We used this in a one off to review a website between internal and external groups and it went very well. The best part was the organization and it was very intuitive.

Pros

The tool was really easy to use and to navigate.

Cons

I feel like I got way too many emails but wasn't clear on how to turn off notifications.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Good Collaboration Tool

Reviewed 3 years ago
Pros

It provides the features to collaborate with different teams when you are all reviewing and evaluating a project/product/website, etc.

Cons

The filtering in the dashboard might need some more love from the developer.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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It works

Reviewed 4 years ago

Good. Had one instance where it was slightly troubling trying to use but i don't think it was the software, i think it was something to do with the page that prevented zipboard from working and i haven't asked for help about it yet as no time.

Pros

simple/easy to use, takes 5min to explain to someone how to use it if they're reviewing content.

Cons

I don't like that it requires a browser extension, this can limit where this tool can be used greatly, which means I personally can't use it with every colleague as depends on where they are situated. Of course, I know its very difficult, possibly not doable currently to have software like this without requiring a browser extension. Also the logo...the 'zB' logo looks terrible and makes the software appear like it might be less professional/trustworthy than it is.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the few good alternatives to Invision

Reviewed 3 years ago

It was good, not great, but I would use again :)

Pros

There are a lot of options Cool that you can assign tasks Relatively easy to use

Cons

The UI is definitely old Not extremely intuitive for a first time user I do not like how screenshots are always taken

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great tool for e-Learning

Reviewed 5 years ago

I used zipBoard for reviewing an e-Learning course. Great product. I can view it in different resolutions, add comments and track various issues. A draw back is that there is no selective permission for users in the project. So everyone has equal access instead of hierarchical access. All in all, I'd recommend it to others!

Pros

No pros were added to this review

Cons

No cons were added to this review