Bug & Issue Tracking Software

Best Comparison List of Vendor Applications & Tools
  • ConnectWise    1

    Business Management Platform for the IT Industry
    Track issues with ConnectWise & quickly increase productivity. Don't risk losing clients over inefficient issue trackingread more processes.
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  • JIRA Software    306

    Project & Issue Tracking Software - See why we're #1!
    JIRA lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track themread more. For any team, any size. Get started!
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  • Freshservice ServiceDesk    5

    A complete IT Service Management Tool for your Business
    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerfulread more ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
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  • Desk.com    24

    Online Customer Support Software & Helpdesk Solution
    Desk.com is the all-in-one support app that keeps customers happy. Respond to customers on multiple channels and offerread more self-service support quickly. Desk.com has the best integration with Salesforce which means that your sales and service teams are always in sync. Start in a matter of hours; then, watch Desk.com grow with you. Providing fast, awesome customer service has never been easier!
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  • test IO  

    QA platform to test web & mobile apps
    Diagnose bugs quicker with an army of graded testers and get detailed bug reports including screenshots and videos.
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  • Freshdesk    41

    Online Customer Support Software & Helpdesk Solution
    Freshdesk integrates with JIRA so that support agents can connect & track issues flagged up by customers with existingread more issues or new issues they create in JIRA.
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  • Tracker    9

    Customer Service and Support Management Software
    Tracker provides adaptable tools to help streamline the issue tracking process, manage workloads, increase productivityread more, and directly impact the bottom line.
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  • Zoho Support    7

    Customer support help desk software
    Use Zoho Support to automate ticket management through creating escalation rules & workflows, setting up notificationsread more, reports,SLAs and more
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  • ManageEngine ServiceDesk Plus    4

    Help Desk software and Asset Management Tool
    ManageEngine ServiceDesk Plus is a help desk software and asset management tool. ServiceDesk Plus integrates your helpread more desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a customizable and easy-to-implement help desk software with more than 10,000 users worldwide. ServiceDesk Plus is available in 23 different languages.
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  • Zoho BugTracker    1

    Bug tracking & issue management software for SMBs
    Use Zoho to identify, log, track & fix bugs in your software. Use custom business rules & workflows to define how bugsread more are classified, tracked, & dealt with.
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  • Kaseya VSA  

    IT Systems Management Software
    Manage all of IT from a single integrated console with Kaseya VSA. Includes bug/issue tracking, website monitoring,read more remote access, patch management and more.
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  • TeamSupport.com    96

    B2B Customer Support Software
    Improve the customer experience with better Bug Tracking & product development with TeamSupport - support software designedread more for software & technology companies
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  • Planbox Work    10

    Work and Project Management Platform
    Planbox Work provides you with a complete issue tracking and feedback management solution. Powerful yet simple to theread more final click of the mouse.
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  • InvGate Service Desk    7

    Modern Intuitive IT Service Desk Software
    Intuitive web-based service desk software to streamline and automate your IT service management.
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  • Kayako    6

    Helpdesk/ customer service software
    Kayako helps your whole team keep on top of customer issues, helping you track issues and bugs from start to finish.
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  • Planio    2

    Manage Sofware Projects in One Place
    Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manageread more projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.
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  • VisionFlow  

    Product development, ALM, ITSM, Customer Support, Project Management and CRM
    VisionFlow is a very flexible web-based software suite with modules for Issue Tracking, Help Desk, CRM, Time Managementread more, Document management, Product and Release management, Asset Management and much more. VisionFlow is powerful and offers extensive functionality but is easy to use and flexible at the same time. It supports any project management methodology such as Scrum, Lean, Waterfall, etc. and also support common IT processes such as defined in ITIL/ITSM. If your organization has realized that you need one one coherent platform for developing applications or products that supports your efforts, VisionFlow is your best choice and will make your work more efficient and cost effective. If you organization only need a small part what VisionFlow offers we are there for you too since you can pick and choose the parts you need. And down the road, if you decide to add more teams or departments, you are more than welcome to add more and more functionality to your account.
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  • Zendesk    214

    Cloud customer service software
    Zendesk integrates with the leading bug tracking solutions in the market.
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  • LiveAgent    59

    Multi-channel helpdesk software
    15.229 customers gave LiveAgent a 5-star rating in the 2015 survey. Sign up to see why.
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  • GitHub    24

    Social Coding
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  • HappyFox    14

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customersread more' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • Pivotal Tracker    14

    Agile project management tool for developers
    Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile developmentread more teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Your team will stay on target with Tracker's continuous, automatic prediction of milestone completion dates, based on historical performance. Most importantly, you'll get the right product to the market, sooner, based on Pivotal Tracker's simple, yet powerful workflow which encourages continuous customer feedback and prioritization on each project you manage. With this agile application life cycle management tool, increase visibility and collaboration, while creating realistic estimates. The iterative workflow and story management in Pivotal Tracker embodies years of experience by Pivotal Labs on real world client projects. Pivotal Tracker is available for the iOS platform (iPhone / iPad)
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  • SpiraTest    16

    Powerful Test Management Software
    Transform your software testing process today. SpiraTest is a complete test management system with integrated releaseread more scheduling and bug/issue tracking.
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  • Binfire    7

    Project management & collaboration software With Agile
    Complete bug tracking associated with tasks
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  • Twproject    4

    Friendly project management for smart teams
    Twproject is a full featured web based project management software that gives you full visibility and control over yourread more projects.
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GetApp lists the best Bug & Issue Tracking software vendor reviews. Including examples of their program solutions, company comparisons, and other types of application options.

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What is Bug & Issue Tracking Software?

IIssue tracking apps normally are used by smaller and medium sized companies to deal with all possible challenges that might impact the work of a corporation. The different features of issue tracking software normally includes support ticket program, challenge ticket system and, incident ticket program.
Recently, many different types of organizations have begun to work with issue tracking apps in the cloud to handle different concerns that the organization has to face. Also project managers have found issue tracking software applications a helpful instrument to track down the subjects and report their affect on their projects to the top management.

Bug & Issue Tracking Software Comparison

Use GetApp to find the best Bug & Issue Tracking software and services for your needs. Our intuitive directory allows you to make an easy online Bug & Issue Tracking software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.