Bug & Issue Tracking Applications

  • JIRA    55

    Project planning & task management
    JIRA's agile project management features let you log and track bugs and issues associated with projects. Create stories, assign them, prioritise and track them.
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  • Freshdesk    18

    Online Customer Support Software & Helpdesk Solution
    Freshdesk integrates with JIRA so that support agents can connect & track issues flagged up by customers with existing issues or new issues they create in JIRA.
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  • Zendesk    48

    Cloud customer service software
    Zendesk integrates with the leading bug tracking solutions in the market.
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  • InvGate Service Desk  

    Modern Intuitive IT Service Desk Software
    Intuitive web-based service desk software to streamline and automate your IT service management.
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  • Zoho Support    4

    Customer support help desk software
    Use Zoho Support to automate ticket management through creating escalation rules & workflows, setting up notifications, reports,SLAs and more
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  • TeamSupport.com    93

    B2B Customer Support Software
    Improve the customer experience with better Bug Tracking & product development with TeamSupport - support software designed for software & technology companies
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  • Desk.com    20

    Online customer service software
    Companies that need an out-of-the-box support app to help them manage customer requests from existing support channel(s). Fast-growing companies including HotelTonight, One Kings Lane, and SoundCloud use Desk.com to deliver amazing customer service that accelerates company growth. Regardless of the industry or size, companies that use Desk can deliver better and faster customer service to outpace their competition.
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  • Tracker    9

    Customer Service and Support Management Software
    The PhaseWare Tracker product suite creates an exceptional customer support experience with flexible visual workflows, automated business rules and performance management tools. A supporting knowledge base application will enable timely, effective agent troubleshooting as well as an elevated customer self-service experience. From the customer support agent, PhaseWare Tracker will improve their productivity and performance by providing a single interface for managing customer information, prioritizing cases, documenting case histories, researching solutions, managing tasks and alerts, escalating cases, and monitoring performance.
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  • Freshservice ServiceDesk    5

    IT Helpdesk + Asset Management software from Freshdesk®
    Freshservice is an online ITIL service desk with a fresh twist. It puts a refreshing user experience on top of powerful ticketing and asset management capabilities, and is the most user-friendly app in the space. In addition to core functionalities like Incident, Problem, Change, Release and Asset Management, Freshservice also lets you put your knowledge base on the cloud. Freshservice offers a plug and play ITIL solution for organizations looking to align themselves to best practices without getting any expert implementation help. It has been developed by the team of experts behind Freshdesk, the leading customer support software that is currently being used to support over 5 million customers across the world.
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  • ManageEngine ServiceDesk Plus    1

    Help Desk software and Asset Management Tool
    ManageEngine ServiceDesk Plus is one of the best help desk software and asset management tool you can probably find. ServiceDesk Plus integrates your help desk requests and assets to allow you manage your IT in an effective way. The software helps you implement ITIL best practices and troubleshoot IT service requests faster. ServiceDesk Plus is a customizable and easy-to-implement help desk software with more than 10,000 users worldwide. ServiceDesk Plus is available in 23 different languages.
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  • IssueTrak  

    Issue tracking software for help desk and customer service
    Simplified yet robust bug tracking that's agile and capable of scaling to the programming and Q/A demands of any size business; keeping you on track and on time
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  • HappyFox    14

    Helpdesk, customer support software
    HappyFox is a cloud based help desk and customer support software. The ticket support system lets you solve customers' issues , fastening your customer support workflow. It also has built-in knowledge base, community forum and end-user support portal. Liked by a cross section of small, medium and large businesses for its ease of use, HappyFox pricing and feature set just are perfect for your business. Quick Facts - Supports email, voice, chat, social media and mobile channels - Works on your iOS, Android and Windows mobile devices - Integrated with some great cloud apps like Salesforce, Twilio, Olark & Snap engage live chat, Freshbooks accounting,Batchbook, Highrise & Zoho CRM - Social media integration with Facebook - Over 35 languages supported - Pricing starts at $9/mo/agent - 30-day Free Trial
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  • Pivotal Tracker    11

    Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board. Your team will stay on target with Tracker's continuous, automatic prediction of milestone completion dates, based on historical performance. Most importantly, you'll get the right product to the market, sooner, based on Pivotal Tracker's simple, yet powerful workflow which encourages continuous customer feedback and prioritization on each project you manage. With this agile application life cycle management tool, increase visibility and collaboration, while creating realistic estimates. The iterative workflow and story management in Pivotal Tracker embodies years of experience by Pivotal Labs on real world client projects. Pivotal Tracker is available for the iOS platform (iPhone / iPad)
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  • SpiraTest    13

    Powerful Test Management Software
    Transform your software testing process today. SpiraTest is a complete test management system with integrated release scheduling and bug/issue tracking.
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  • Kayako    5

    Helpdesk/ customer service software
    Simple customer service software that scales with your business. Kayako makes it easy to deliver an unrivalled customer support experience. Kayako is the world's leading multi-channel customer support platform, trusted by more than 30,000 organizations worldwide. Whether over email, the web, tickets, live chat, calls or self-service, your customers' support history is tracked in one place and can be accessed from anywhere.
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  • Binfire    5

    Project management & collaboration software for digital agencies
    If you manage projects for a digital agency, use Binfire to collaborate with your team members, contractors and customers. It helps you to plan, track and coordinate several projects at one time using a Tasks, Gantt charts, interactive whiteboard and dashboard to view daily tasks. Binfire brings all tools needed by your team to finish projects on time and on the budget. All tasks, discussions, comments and files associated with the project are accessible in one easy to use application. Binfire lets you copy or move tasks from one project to another, this feature facilitates creation of project templates and agile development.
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  • Twproject    4

    Friendly project management for smart teams
    Twproject is a full featured web based project management software that gives you full visibility and control over your projects.
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  • Vivantio Pro    4

    Flexible, Trusted, Reliable Service Desk Software
    Vivantio Pro is industry-leading IT service management software. Vivantio Pro is the most flexible admin interface on the market, admin is codeless and service areas can be created in seconds, limiting vendor service days. Vivantio Pro works seamlessly for global enterprise with multiple license options for different internal departments. Features include problem, incident and change manager, workflow automation, deep interactive KPI reporting, asset management, AD/LDAP sync, SSO, change control, knowledge base, self-service portal.
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  • PMRobot    4

    Project Management Software for Software Consulting Companies
    How many systems are you using to track your projects? PMRobot combines the most important features you need: bug tracking, client collaboration, and agile project management -- plus file sharing and time tracking. PMRobot's Project Management platform has been engineered specifically for custom software development companies. Spend less time in your inbox and more delivering results for your clients! Try PMRobot today - one project is always free!
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  • Project Drive    2

    Project Drive is a web based project management software. Our project management tool has been built with flexibility in mind. Project Drive can be customized to your exact needs and will grow with your company. Its is the foremost tool for increasing collaboration and communication through all phases of your projects. Project Drive offers, Gantt, Calendar and tabular view of your tasks. Interact on your task, exchange comments and share files. A powerful reporting engine allows for the creation of custom report that can be automatically generated and emailed. Project Drive has an endless list of features, it will be the only project management software you will ever need.
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  • VentureBox Assist    2

    VentureBox Assist is a customer management tool for service-based businesses. Securely share documents, track history and assign tasks. Assist makes it easy for any size organization to provide professional service.
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  • iHelpDesk    2

    iHelpDesk is a cloud-based help desk service that allows organizations to keep track of issues, reduce manual effort in resolving problems and improve service quality.
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  • Bontq    3

    Bontq is a web based bug & issue tracking system. It allows you to manage projects and track bugs very easy because of its clean and user-friendly interface. The essential part of Bontq is it's Desktop Client. Using Desktop Client's functionality you can Capture Screenshots, Record Videos and attach them right to your items.
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  • GitHub    2

    Social Coding
    GitHub is the best place to share code with friends, co-workers, classmates, and complete strangers. Over a million people use GitHub to build amazing things together. With the collaborative features of GitHub.com, our desktop and mobile apps, and GitHub Enterprise, it has never been easier for individuals and teams to write better code, faster.
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  • Chronos Workflow    1

    Chronos Workflow Platform automates and streamlines repeat business processes into a traceable, reportable web-based system that increases efficiency by generating sustainable savings in time and resources. Cloud or Client Server edition Process Optimization – eliminates or reduces redundant paperwork for a ROI to outperform your competition Enterprise Agility – adapts as your company changes to avoid loss of ROI Real Time Reporting – reporting the way you want it with the information you need Fast Implementation – days, not months! Information Security - with role management, user authentication, document tracking and time/date stamp all actions WYSIWYG – fully self-service platform: no HTML, web technical or programming knowledge required
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What is Bug & Issue Tracking Software?

IIssue tracking apps normally are used by smaller and medium sized companies to deal with all possible challenges that might impact the work of a corporation. The different features of issue tracking software normally includes support ticket program, challenge ticket system and, incident ticket program.
Recently, many different types of organizations have begun to work with issue tracking apps in the cloud to handle different concerns that the organization has to face. Also project managers have found issue tracking software applications a helpful instrument to track down the subjects and report their affect on their projects to the top management.

Bug & Issue Tracking Software Comparison

Use GetApp to find the best bug & issue tracking software and services for your needs. Our intuitive directory allows you to make an easy online bug & issue tracking software comparison in just a few minutes by filtering by deployment method (such as Web-based, Cloud Computing or Client-Server), operating system (including Mac, Windows, Linux, iOS, Android) pricing (including Free, Freemium, Subscription), platform (including Google Apps, Salesforce, Intuit, NetSuite, SAP) and supported location.