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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
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Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.
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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.
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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.
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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!
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GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code
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ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
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Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.
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LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.
Start with a 30-Day free trial, no credit card required.
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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.
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Better Bug Tracking & product dev. TeamSupport is designed for software & technology companies: product & inventory tracking, developer integrations and more!
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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.
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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
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SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.
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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.
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Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.
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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.
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Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.
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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.
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Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like services@, orders@, support@ and deliver exceptional customer service.
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ContentKing is a real-time SEO auditing and monitoring platform that provides you with full-situational awareness so you can improve and maintain visibility.
With 24/7 Monitoring and Alerting, you’ll have the most up-to-date insights on your SEO performance without needing to waiting for a crawl.
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Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts
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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.
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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.
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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.
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