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Issue Tracking Software with Data Import/Export

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JIRA Service Management logo
4.5
(653)

The only ITSM solution built on the Jira platform

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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.

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Zoho Desk logo
4.5
(2.1K)

Superior customer service. Lasting experiences.

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Advanced process automation, feedback loops, cases management, reports makes Zoho Desk more easy to track and solve issues faster. The issue tracking cycle begins when the customer tells your company about their questions, and ends when the customer leaves feedback on the support they received.

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Zendesk Suite logo
4.4
(3.8K)

Service-first CRM company that builds support & sales tools

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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VIZOR IT Asset Management logo
4.0
(1)

ITIL Certified IT Service and Asset Management Solution

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VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

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Jira logo
4.4
(13.9K)

Project & Issue Tracking Software - See why we're #1!

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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GitHub logo
4.8
(5.9K)

Social coding & collaborative development platform

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GitHub is a place to share code with friends, co-workers, classmates, and complete strangers, helping individuals and teams to write faster, better code

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ClickUp logo
4.6
(4K)

Project management, task tracking, & professional goal tools

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ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.

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Freshdesk logo
4.5
(3.2K)

Online helpdesk system and customer service software

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Freshdesk seamlessly integrates with JIRA to help customer support and engineering teams stay on the same page and resolve issues faster.

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LiveAgent logo
4.7
(1.5K)

Great customer service starts with better help desk software

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LiveAgent is the ultimate help desk and customer issue management software. It helps businesses manage customer requests and track issues from a single web-based interface. LiveAgent is a leader in delivering customer satisfaction.

Start with a 30-Day free trial, no credit card required.

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EngageBay CRM logo
4.7
(672)

Integrated sales & marketing software for growing teams

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EngageBay is an all-in-one marketing, sales and service automation software which automates marketing sales by combining lead generation, email marketing, marketing automation, CRM & social media engagement. EngageBay helps businesses acquire, engage, nurture, and close leads from a single platform.

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TeamSupport logo
4.5
(844)

The complete B2B solution for great customer support

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Better Bug Tracking & product dev. TeamSupport is designed for software & technology companies: product & inventory tracking, developer integrations and more!

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SolarWinds Service Desk logo
4.6
(570)

IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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Freshservice logo
4.5
(569)

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools

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SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

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SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

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Bitrix24 logo
4.2
(827)

100% free CRM, collaboration, and communication tool suite

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Bitrix24 is 100% FREE online IT project management solution used by over 12 million companies worldwide.

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Zoho Projects logo
4.4
(489)

Project Management, Collaboration and Bug Tracking

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Record and track product issues until they are fixed with Zoho Projects. Set up proper escalations and ship great products, every time.

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Quickbase logo
4.5
(294)

No-code collaborative work and project management platform.

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Quickbase is a no-code collaborative work management platform that empowers citizen developers to improve operations through real-time insights and automations across complex processes and disparate systems.

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Issuetrak logo
4.6
(187)

Report. Resolve. Relax. It starts with Issuetrak.

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Free yourself from tracking your company's issues across spreadsheets and email. Issuetrak allows you to manage everything, from issue creation to resolution to reporting. With multiple hosting options and customized pricing, there's no better time to get on 'trak.

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Supportbench logo
4.9
(97)

Supportbench: AI-Powered Enterprise Support Mastery

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Supportbench revolutionizes customer support with AI-driven features. Seamlessly manage tickets, utilize dynamic SLAs, and engage users with ChatGPT bots. Deliver unmatched value and personalized experiences, making support teams the heroes of their organizations.

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Hiver logo
4.7
(117)

Hiver: World's First Gmail-based Customer Service Helpdesk

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Hiver is the world's first Gmail-based helpdesk for customer-facing teams. It helps teams collaborate on shared inboxes like services@, orders@, support@ and deliver exceptional customer service.

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ContentKing logo
4.9
(81)

Real-time SEO auditing, content tracking & change management

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ContentKing is a real-time SEO auditing and monitoring platform that provides you with full-situational awareness so you can improve and maintain visibility.

With 24/7 Monitoring and Alerting, you’ll have the most up-to-date insights on your SEO performance without needing to waiting for a crawl.

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Backlog logo
4.5
(129)

Online project management tool for developers

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Backlog is an all-in-one online project management tool for developers, with bug tracking, issue tracking, wiki, version control, gantt charts & burndown charts

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BOSSDesk logo
4.6
(110)

BOSSDesk a FrontRunner in Help Desk Software

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BOSSDesk provides a fully integrated Help Desk Software and IT Asset Management solution for both cloud and on-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

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Configure multiple SLAs per ticket type with defined milestones such as response, diagnose and fix. Escalation and routing rules mean you'll never miss a deadline.

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ServiceNow Customer Service Management logo
4.3
(145)

Automate requests and deliver effortless experiences

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ServiceNow Customer Service Management (CSM) is a comprehensive product designed simplify and improve the customer service experience. With CSM, companies can streamline their processes, automate their workflows, and provide self-service options for customers to engage on their channel of choice.

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