App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

IT Management Software with Interaction Tracking

AvatarImg
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

29 software options

Sponsored

Personalize your search

Any industry

Any business size

InvGate Service Desk logo
4.6
(110)

IT service desk software

visit website
InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self service portals, & more.

Read more about InvGate Service Desk

Users also considered
VIZOR IT Asset Management logo
4.0
(1)

ITIL Certified IT Service and Asset Management Solution

visit website
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered
monday.com logo
4.6
(4.6K)

Project Management Made Easy

learn more
monday.com, a powerful IT Management software, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way.

Read more about monday.com

Users also considered
ISL Light logo
4.7
(705)

Remote support software & unattended remote access

learn more
Remote support for IT management. Provide ad-hoc tech support to your team members, employees and customers. Connects fast, it's simple to use and secure.

Read more about ISL Light

Users also considered
SysAid logo
4.5
(440)

The most advanced AI-powered ITSM platform in the market

learn more
SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency.

Read more about SysAid

Users also considered
ServiceNow logo
4.5
(234)

Enterprise IT service cloud solutions

learn more
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.

Read more about ServiceNow

Users also considered
Vivantio logo
4.3
(177)

Flexible Software. Focused Service.

learn more
Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

Read more about Vivantio

Users also considered
ConnectWise PSA logo
4.1
(239)

A PSA Tool Designed To Run Your As-a-Service Business

learn more
ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run your technology solution business, connecting everything to allow for superior service delivery, know your business better, discover full-visibility billing, and handle handoffs without hiccups.

Read more about ConnectWise PSA

Users also considered
eM Client logo
4.2
(178)

Email, calendar, contacts, tasks, notes and chat in one app

learn more
eM Client is a powerful email client for Windows and macOS with a clean and easy-to-use interface. It can also manage your calendars, tasks, contacts, notes and chat.

eM Client covers all professional communication needs
for any team or enterprise and easily connects to any email service.

Read more about eM Client

Users also considered
Alloy Navigator logo
4.6
(60)

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

Read more about Alloy Navigator

Users also considered
Milvus logo
4.7
(37)

IT management system and help desk solution

learn more
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more.

Read more about Milvus

Users also considered
Deepser logo
4.6
(43)

IT service desk, CRM, and asset management software

learn more
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations.

Read more about Deepser

Users also considered
EcholoN logo
4.7
(35)

Helpdesk software for managing customer service processes

learn more
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform.

Read more about EcholoN

Users also considered
SeamlessDesk logo
4.6
(30)

Simple. Affordable. Service Desk Software.

learn more
SeamlessDesk is a cloud-based service desk software suite designed to help organizations of all sizes streamline their customer support processes. Respond to tickets with Help Desk, manage assets with Asset Manager, publish customizable articles with Knowledgebase, and much more.

Read more about SeamlessDesk

Users also considered
Canfigure logo
4.7
(21)

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

Read more about Canfigure

Users also considered
Tiflux logo
4.9
(15)

System for the management of ticket flows and attendance

learn more
Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
ChangeGear logo
4.0
(50)

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered
CloudBlue PSA logo
4.5
(23)

The next generation of professional services automation.

learn more
CloudBlue supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing

Read more about CloudBlue PSA

Users also considered
Summit logo
4.4
(25)

The future of IT service management begins with AI.

learn more
SymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience.

Read more about Summit

Users also considered
Intelligent Service Management logo
4.4
(24)

Service desk & IT service management

learn more
ISM is a ITIL cloud-based IT service management tool for including Help Desk, ITAM, and Knowledge Management.

Read more about Intelligent Service Management

Users also considered
Kaseya BMS logo
4.1
(30)

Business management solution for IT departments & MSPs

learn more
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease

Read more about Kaseya BMS

Users also considered
helppeople Cloud logo
4.7
(13)

Spanish helpdesk solution for small to large businesses

learn more
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals.

Read more about helppeople Cloud

Users also considered
C2-ITSM logo
4.3
(14)

The ultimate ITSM platform

learn more
C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

Read more about C2-ITSM

Users also considered
ServiceWise logo
4.6
(8)

Web based help desk management software

learn more
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features

Read more about ServiceWise

Users also considered
DERDACK Enterprise Alert logo
4.8
(6)

Respond up to 10x faster to critical incidents

learn more
Derdack’s enterprise-class notification software uniquely combines intelligent alert notifications, machine-assisted collaboration and remote incident remediation – enabling an anywhere incident response.

Read more about DERDACK Enterprise Alert

Users also considered