Best IT Management Software with Multi-Channel Communication

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24 apps

NinjaRMM   

130
98 pts
The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an IT management platform designed to make your techs more efficient through deep insights into IT assets and robust tools to help you remediate IT issues. NinjaRMM enables you to manage workstations, servers, network devices, and virtual machines all from a single-pane-of-glass. Read more about NinjaRMM
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The Easiest-to-Use Unified Endpoint Management Platform
NinjaRMM is an IT management platform designed to make your techs more efficient through deep insights into IT assets and robust tools to help you remediate IT issues. NinjaRMM enables you to manage workstations, servers, network devices, and virtual machines all from a single-pane-of-glass. Read more about NinjaRMM
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SolarWinds Service Desk   

514
IT Service Desk & Asset Management Software
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
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IT Service Desk & Asset Management Software
SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk
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monday.com   

2,271
Project Management Made Easy
monday.com, a powerful IT Management software, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way. Read more about monday.com
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Project Management Made Easy
monday.com, a powerful IT Management software, helps teams plan together efficiently and execute projects that deliver results on time. Its ease of use and flexibility means fast onboarding for your team and the ability to manage your work your way. Read more about monday.com
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JIRA Service Management   

262
The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
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The only ITSM solution built on the Jira platform
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management
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Alloy Navigator   

47
Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Award winning IT Asset Mgmt and Service Mgmt platform
Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges. Read more about Alloy Navigator
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Freshservice   

387
82 pts
A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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A complete IT service management (ITSM) tool for business
Freshservice offers complete ITSM workflow automation with best-in-class ticketing, powerful CMDB, Service Catlog, KnowledgeBase & more for your Service Desk. Read more about Freshservice
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VIZOR IT Asset Management   

1
ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR IT Asset Management On-premise or Cloud. Try for Free.
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ITIL Certified IT Service and Asset Management Solution
VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. Read more about VIZOR IT Asset Management On-premise or Cloud. Try for Free.
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Pulseway   

148
87 pts
All-in-one remote IT monitoring and management platform.
IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using the monitoring API. The only IT management platform with a fully comprehensive mobile app. Read more about Pulseway
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All-in-one remote IT monitoring and management platform.
IT Management Software as it should be - For Windows, Linux and Mac systems as well as any application using the monitoring API. The only IT management platform with a fully comprehensive mobile app. Read more about Pulseway
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OpsGenie   

122
Modern IT incident management and response solution
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident. Read more about OpsGenie
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Modern IT incident management and response solution
Opsgenie centralizes alerts from your monitoring, ticketing and ITSM tooling then dispatches them based on source, content and time to the folks who are on-call and ready to take action. Opsgenie provides teams with all the information needed to collaborate and troubleshoot during an incident. Read more about OpsGenie
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Domotz PRO   

65
98 pts
Remote Network Monitoring & Management in an IoT World.
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks. Read more about Domotz PRO
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Remote Network Monitoring & Management in an IoT World.
Domotz is the premier Remote Monitoring and Management platform for IoT. We offer powerful network management software for MSP's, Integrators, Security Professionals, and Business Owners. Domotz enables the complete solution to cost-effectively manage and monitor your customers’ networks. Read more about Domotz PRO
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Intelligent Service Management   

23
Service desk & IT service management
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Intelligent Service Management
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Service desk & IT service management
ServiceAide is a service desk & service management solution for customer support and IT operations that helps improve response times and service efficiency. Read more about Intelligent Service Management
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ChangeGear   

50
Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear
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Cloud based solution to track & control IT services
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing. Read more about ChangeGear
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xMatters   

134
Actionable IT alerting platform for enterprises
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Read more about xMatters
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Actionable IT alerting platform for enterprises
xMatters is an actionable IT alerting platform that relays data between systems while engaging the right people to resolve incidents faster. Read more about xMatters
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ISL Light   

271
Remote support software & unattended remote access
Remote support for IT management. Provide ad-hoc tech support to your team members, employees and customers. Connects fast, it's simple to use and secure. Read more about ISL Light
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Remote support software & unattended remote access
Remote support for IT management. Provide ad-hoc tech support to your team members, employees and customers. Connects fast, it's simple to use and secure. Read more about ISL Light
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Kaseya BMS   

20
Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS
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Business management solution for IT departments & MSPs
Kaseya BMS is a business management solution designed to help IT Departments & MSPs manage projects, inventory, CRM, time, expense, billing and more with ease. Read more about Kaseya BMS
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Genuity IT Admin Suite   

0
IT management platform for businesses of all sizes
Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis. Read more about Genuity IT Admin Suite
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IT management platform for businesses of all sizes
Genuity IT Admin Suite is a cloud-based platform which helps businesses generate actionable insights and streamline process workflows for IT departments. Key features include ticket management, network monitoring, asset performance tracking, and spend analysis. Read more about Genuity IT Admin Suite
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EcholoN  

22
Help desk software for managing customer service processes
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
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Help desk software for managing customer service processes
EcholoN is a customer service management software designed to help businesses handle quality control processes, documents, workplace emergencies, IT issues, inventory, communications, help desk, assets, projects, and more on a centralized platform. Read more about EcholoN
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Deepser  

12
IT service desk, ticketing, and asset management software
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Read more about Deepser
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IT service desk, ticketing, and asset management software
Manage all services in a single platform and organize support requests, improving customer satisfaction and optimizing the use of company resources. Deepser is modular and scalable: Ticketing, CMDB, ITAM, CRM etc. It allows a rapid implementation and various integrations. Read more about Deepser
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Milvus  

2
IT management system and help desk solution
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Read more about Milvus
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IT management system and help desk solution
Milvus is an IT management platform which is available only in Portuguese. The system includes capabilities for managing IT assets, help desks, support/issue tickets, service catalogs, remote access, file transfer, device discovery, IT inventory, asset monitoring, customer documentation, and more. Read more about Milvus
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NetSupport Manager  

21
Remote access and support management solution
NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support. Read more about NetSupport Manager
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Remote access and support management solution
NetSupport Manager is a remote access management solution designed to help businesses manage devices remotely across multiple platforms. Key features include two-way communication, remote control, real-time monitoring, systems management, and multi-platform support. Read more about NetSupport Manager
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HarmonyPSA  

18
The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing… Read more about HarmonyPSA
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The next generation of professional services automation.
HarmonyPSA supports the entire business lifecycle, from lead generation to contract renewal. It is designed specifically for software and services businesses, automating business functions in a single platform available on the cloud. It includes integrated time tracking systems and automated billing… Read more about HarmonyPSA
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ITarian  

5
IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
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IT and remote access management solution
ITarian remote access & IT management solution that helps companies connect and communicate with clients & employees, facilitating remote file access, system monitoring, troubleshooting, and operations management. Users can create multiple groups & define roles to provide secure access to resources. Read more about ITarian
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ServiceWise  

3
Web based help desk management software
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features. Read more about ServiceWise
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Web based help desk management software
ServiceWise is an online help desk software for IT service management and offers SLA management, configurable workflows, reporting and analytics features. Read more about ServiceWise
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helppeople Cloud  

1
Spanish helpdesk solution for small to large businesses
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals. Read more about helppeople Cloud
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Spanish helpdesk solution for small to large businesses
helppeople Cloud is a helpdesk solution designed to help businesses of all sizes manage assets, tickets, requirements, service level agreements (SLAs), projects, incidents, and more. The platform enables users to streamline support service processes via automated workflows, and self-service portals. Read more about helppeople Cloud
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