Abacus Private Cloud Pricing Plan & Cost Guide

Abacus Private Cloud

Private cloud management solution for legal & law firms

3.23/5 (13 reviews)

Abacus Private Cloud Pricing

Pricing model: Subscription

Please contact Abacus Data Systems for pricing details

Competitors Pricing

CASEpeer

Starting from: $55.00/month
Pricing model: Subscription

Firm Central

Starting from: $40.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Logikcull

Starting from: $2000.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Law Ruler Software

Starting from: $199.00/month
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Abacus Private Cloud compare with other Legal & Law apps?

Subscription plan?

Abacus Private Cloud



100% of apps offer a
subscription plan

Free trial?

Abacus Private Cloud



81% of apps have a
free trial

Freemium plan?

Abacus Private Cloud



15% of apps have a
freemium plan

Pricing Comparison

Legal & Law app prices shown are $/month

Please note: For comparison purposes the price for Abacus Private Cloud has been scaled monthly. Actual price is $/per year




Abacus Private Cloud Pricing Reviews

Pros
  • Handles both firm management and accounting; Ability to link matters, messenger capability; shared calendar
  • The private cloud service worked well even though we regularly ran out of space and had a price increase to add more. Customer service on the private cloud was good.
  • I most like (1) its reliability and security from any remote location and device, and (2) hot line customer service technical assistance within minutes of phoning in.
  • With over 40 years experience owning and operating several companies and have been "sold" by some of the best of the best and am not easily mislead until Abacus Next came along. I am willing to pay a premium price for premium service. I am not willing to pay a premium price for the opportunity to be anybody's Beta Tester and help them figure out what to do. When I asked for a link to documentation regarding how to login to the server and add a client I was told there is no documentation. What do I like best about Abacus Next? They are great entertainers and have helped me keep my blood moving.
Cons
  • I would like to see the cost come down, but it is still a cost savings over managing our own network.
  • Technical problems-many of which remain open; cost; tech support has been spotty; lack of client portal; no consultation with users in coming up with new features.
  • I have no real criticism to report. On my wish list would be a more robust word processing capability in the Notes windows, which would automatically check spelling and allow for easy-to-insert macros for boilerplate text entry - similar to quickparts and autocorrect features in Word.
  • We left Abacus Law after years because the new releases had a lot of bugs and using customer service was time consuming and some problems were never fixed. When we went to leave at the end of our contract, they took 2 weeks to send us the cancellation form and by then it was too late to give the 30 days notice. The contact went to month-to-month at nearly double the contract rate. We were given no notice at all of the monthly rate - yet alone notice in time to cancel. Abacus refuses to discuss this issue with us and has taken the position of "we have your money so sue us if you are unhappy."
46%
recommended this to a friend or a colleague

6 reviewers had the following to say about Abacus Private Cloud's pricing:

Barbara Zimmerman

Customer service is terrible. Rates changed without notice. Charge you to get your data back.

Used daily for 2+ years
Reviewed 2018-04-25
Review Source: Capterra

It is hard to identify benefits when our experience turned so sour. We are finding PCLaw is providing a lot more benefits than Abacus.The private cloud service worked well even though we regularly ran out of space and had a price increase to add more. Customer service on the private cloud was good.

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms

Randal DeHart

We Started The Process Of Moving From Cloud9 To Abacus Next Sept 2017 Now Late Feb 2018 Horrible!

Used other for 6-12 months
Reviewed 2018-02-27
Review Source: Capterra

With over 40 years experience owning and operating several companies and have been "sold" by some of the best of the best and am not easily mislead until Abacus Next came along. I am willing to pay a premium price for premium service. I am not willing to pay a premium price for the opportunity to be anybody's Beta Tester and help them figure out what to do. When I asked for a link to documentation regarding how to login to the server and add a client I was told there is no documentation. What do I like best about Abacus Next? They are great entertainers and have helped me keep my blood moving.

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms

Norman Ullom-Morse

Moving to the Abacus cloud was quick and expertly executed. Very Pleased!

Used daily for 2+ years
Reviewed 2017-06-16
Review Source: Capterra

I run my entire law practice using Abacus Law and APC. Abacus Law is indispensable in my practice. I've used it for many years and have adapted it to the specific areas of my practice. The calendaring system keeps me on track so that I meet all deadlines on time. Using Rules in calendaring allows me to enter many calendar items at once with just a few mouse clicks. Form generation and Outlook integration are wonderful features and easy to use. All of this is made even better using Abacus Private Cloud. Not only is Abacus Law always up-to-date, but Office 365 is always current as well. Additionally, not enough can be said for the excellent customer and technical support services provided by Abacus Law experts. I can say without hesitation that if you have an occasion to need help with an issue you will be very pleased with the attention you will receive. I used Abacus Law from an office-based server for many years. Servers aren't cheap. I upgraded my server every 4 to 5 years. Paying an IT tech to install the server, load all the software, and get all workstations connected more than doubled the cost of the server. Furthermore, I had the recurring cost of maintenance, protection against viruses, spyware, malware, ransomware etc, plus the cost of off-site backups. All those issues were a drain on my productivity and nerves. Therefore, I pulled the trigger and moved to Abacus Private Cloud. I'm extremely pleased with how easy the transition went. APC has it all figured out.

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms

Eric Schindler

APC has been pleasure to work with from set up to use and growth from 2 users to 12 over 2 years

Used daily for 2+ years
Reviewed 2017-07-06
Review Source: Capterra

I most like (1) its reliability and security from any remote location and device, and (2) hot line customer service technical assistance within minutes of phoning in.

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms

William Chatt

Printing large PDFs slow; many technical problems which may times take very long to get resolved.

Used daily for 2+ years
Reviewed 2017-06-15
Review Source: Capterra

Handles both firm management and accounting; Ability to link matters, messenger capability; shared calendar

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms

Anonymous

STAY AWAY. Abacus acquired Cloud9 and forced us to move. Cloud9 had better features and tech support

Used daily for less than 6 months
Reviewed 2018-01-04
Review Source: Capterra

I have absolutely nothing good to say about Abacus.

Read the full review


Abacus Private Cloud

Private cloud management solution for legal & law firms