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AbacusLaw vs SmartAdvocate Comparison

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Overview

Category Leaders

AbacusLaw is a flexible and dynamically scalable practice management solution to support legal professionals from solo practitioners...

Category Leaders

A fully integrated case management system designed for personal injury & mass tort litigation practices & understands the...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

69

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

89

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

3.9

368

5

4

3

2

1

160

110

38

12

48

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

4.7

73

5

4

3

2

1

57

13

2

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

We considered other law office management systems, but I was impressed with the comprehensive nature of Abacus and it’s clear and easy system.
I love the ability to change the screens to suit our needs and the ability to create and run simply reports on my own without having to pay a fortune to have one created.
It has grown with us over the years and is consistently updated. In addition it has outstanding customer service.

Pros

Smart Advocate makes it easy to keep data updated in the case files so that everything is live and accurate. I love that we can build out the product in the way that it works great for our law firm.
The customer service is amazing and they respond quickly if you have questions. I love that they offer on line classes if you want to learn more.
I like the ability to customize the tasks and evenly distribute the workload using statuses and stages. Also, Dayhanarah is awesome.

Cons

Technical support is sad. So many of the people we get have no idea what the problems are or why the program is doing something it should not be.
This can be frustrating and annoying. When updates are made, we are not notified of the changes and must learn how to use or work around those changes.
After we upgraded, AbacusLaw has been terrible. It changed the decade from "19" to "20" in all client birth years, which will have to be corrected manually.

Cons

The problem of inefficiency corrects itself with many of SmartAdvocate's customizations and automation.
No longer being able to add a new contact from disbursements directly.
For the most part it functions well but occasionally seems to get stuck.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Accounting
  • Accrual Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Accounting
  • Automatic Billing
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Case Management
  • Case Notes
  • Check Writing
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conflict Management
  • Conflict Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Records Search
  • Court Rules-Based Scheduling
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Docket Management
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Expense Tracking
  • Fee Calculation & Posting
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • General Ledger
  • Incident Management
  • Indexing
  • Legal Case Management
  • Mobile Access
  • Multi-Location
  • Phonetic Search
  • Preemptive Conflicts Search
  • Project Time Tracking
  • Receipt Management
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Workflow Management
  • Total features47
  • API
  • Access Controls/Permissions
  • Accounting
  • Accrual Accounting
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Asset Accounting
  • Automatic Billing
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Analytics
  • Case Management
  • Case Notes
  • Check Writing
  • Client Database
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Conflict Management
  • Conflict Tracking
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Records Search
  • Court Rules-Based Scheduling
  • Credit Card Processing
  • Cross Ledger Posting
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Management
  • Data Visualization
  • Docket Management
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Expense Tracking
  • Fee Calculation & Posting
  • File Sharing
  • For Family Law
  • For Lawyers
  • For Legal Professionals
  • Forms Management
  • Full Text Search
  • General Ledger
  • Incident Management
  • Indexing
  • Legal Case Management
  • Mobile Access
  • Multi-Location
  • Phonetic Search
  • Preemptive Conflicts Search
  • Project Time Tracking
  • Receipt Management
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Staff Calendar
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • Workflow Management

Integrations

  • Total integrations6
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Xero
  • Zapier
  • Total integrations5
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Azure
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft SharePoint
  • Microsoft Word
  • NetDocuments
  • OneDrive
  • QuickBooks Online Advanced
  • Quickbooks Online
  • Xero
  • Zapier