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Good recommendations?
Actionstep is a top-rated law firm management system, built in the cloud with automation at its heart. Giving lawyers more...
See why Zola is the FASTEST-GROWING practice management software. Industry-leading features such as patented email management,...
Starting from
89
/user
Per month
Starting from
69
/user
Per month
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User reviews that mention these apps
Tyler S.
Law Practice, 1-10 employees
Used daily for 1-2 years
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The idea of structuring your workflows through processes was attractive, but the software fails to deliver a on this in a streamlined experience, resulting in overwhelm.
Wonky, outdated interface; poor email integration, and terrible customer support. Clio and Zola Suite both really outshine ActionStep by a mile.
Hi Tyler, Thank you for your response. Since the time of your review, we have released a comprehensive upgrade of our email platform & have overhauled our support structure. And in regards to your feedback on our Workflows, our customer success team would certainly be able to help you get the most of your system. Please contact them through customersucess@actionstep.com
Verified reviewer
Law Practice, 1-10 employees
Used daily for 1-2 years
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The timekeeping functions, file notes, and overall organization into workflows are tremendous features. Once customized and part of daily practice, Actionstep makes task management much more efficient.
Gmail/G-Suite integrations are lacking. We are unable to automatically log emails that originate in Gmail. Emailing directly from Actionstep takes care of the record keeping, but we often lose the formatting of our email signatures despite best attempts to keep it true-to-form.
Hi, Wonderful to hear your firm is seeing tremendous results from Workflow within Actionstep. It's a common theme of from firms to see similar benefits once they dive into Workflow. If you do have specific requests or suggestions, please do not hesitate to email support@actionstep.com so our product team can assess them in light of upcoming development. Thanks
Jinny S.
Used daily for less than 6 months
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I think I trialed almost all of the major case management software companies out there and this company blew all of the others out of the water for me. The product is reliable and does exactly what we need. Before we purchased this product I had to do most of my work manually and things would slip through the cracks. This product has resolved that issue. I also love the document generation feature...
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