Activity Messenger Reviews

Product is intuitive and simple to use and offers email as well as SMS messaging. I am a past user of Constant Contact, Survey Monkey and GoDaddy marketing email products. Activity Messenger easily wins on creating lists, building templates and cost. Lists are easy to upload, paste and build with extensive filter capacity as well as dual unsubscribe features. Templates are a dream to build. Pricing is based on use and not list size which is a giant saving.

Search & filter capabilities of old lists and template would be useful.

Thank you for the review! We appreciate your business and we are looking forward to keep solving your needs!

So far we're just using the forms and registration features and our experience has been amazing. The team is incredibly helpful, I honestly cannot say enough about the customer service this company provides. The new forms I've built are beautiful (who knew forms could ever be beautiful!?) and the way it tracks the information that our participants provide has saved a ton of time. Our class teachers can check their registration and class lists directly as well, taking me out of the equation entirely. It's fabulous.

The software isn't quite as used friendly at first as I was hoping it would be but I think that's because it does so much more than the software we were using before. Anytime I've had a question [sensitive content hidden] has responded within a couple of hours , if not sooner, or even gotten on zoom calls to help guide me. The company has added many features that we've asked for so the platform is only getting better.

It has almost if not all the functionality of programs like Amelia or Jackrabbit but with more flexibility on pricing.

It is still in development and at time clunky but the customer service is so fast that it makes up for it tenfold.

Activity Messenger has seamlessly integrated with our existing registration software and has plugged the existing holes we had with personalized communication as well as form and waiver management. The team is quick to implement fixes and is always available for support.

Some labels/feature names are confusing to understand at first glance.

#1 it's integration with Amilia (registration software) and Zoom (for live classes) has saved us hours of time (and tears)! #2 it's Forms and Automation features have allowed us to send out important reminders to sign Liability waivers to our customers. Set it up, and let it run in the background. (Bonus - it stores all signed waivers for you electronically and sends a copy to your customer!). #3 Videos & Photos are hugely important to telling our Story. Activity Messenger allows us to store media files and integrates with our YouTube and Vimeo accounts. All this means creating branded content got a whole lot easier!

It'll be nice to have more flexibility with formatting emails.

I love the fact that the program creates zoom meetings for our programs and that we can set automatic messages to be sent before the class

I don't think there is anything I can say that I do not like because Activity messenger is constantly evolving and giving us new features so that we are able to use less applications and have everything in one place.

We like using Activity Messenger for a lot of our form collections, such as waivers, injury reports, nominations, uniforms and so much more. Oh I can't forget [SENSITIVE CONTENT], they are awesome and always go the extra mile to make sure you are getting what you need out of the software.

I don't have anything that I don't like about the software, since [SENSITIVE CONTENT] are always there to help improve on what you think you are missing. We just need to use the software more because there are a lot of features that we are not using yet.

Activity Messenger is so much more than communication. We chose it because if looked like it would fully support our mobile strategy, we quickly learned it allowed us to do so much more. What is best is it was so easy to set up and start using, my last system took hours and multiple calls with "Specialists", I did this in 20 minutes and only had 2 questions which were answered in minutes.

Nothing really, everything in Activity Messenger helped me grow, the only thing I would like to see for my business is just being able to create an invoice would be great, but this is a single use.

The way of communication and ease of scheduling interviews.

When we would like to permanently edit a workers information (phone number or email), we end up with the same employee twice.

Olivier and his team are wonderful to work with, very helpful, very kind and very flexible.

Have no issues. when we needed help, team always stepped up to help us.

Nous avons opté pour Activity messenger, car c'est une solution tout en un. Nous utilisons autant les formulaires pour l'inscription à des évènements, pour des rapports d'accident, des sondages, etc. Nous utilisons aussi la plateforme pour nos infolettres et la vente de billets pour nos compétitions.

Actuellement, il n'est pas possible de modifier le type de question une fois qu'elle ait créée dans la fonction Formulaire. Cela peut-être "tannant" lorsque la question est très longue et qu'il faut choisir un autre type.

L'automatisation des suivis et des communications nous font sauver un temps précieux. C'est définitivement la fonctionnalité que nous utilisons le plus. En plus de rendre notre travail beaucoup plus efficient, nous offrons un service de meilleur qualité à nos membres en informatisant nos processus. AM nous a permit d'augmenter la qualité des communications avec nos membres. Fini les copier collé des courriels de vos bases de données externes! Il ne suffit que de sélectionner les membres, les listes ou les participants pour communiquer directement avec eux, par courriel ou encore par texto. Ici c'est l'unanimité, AM est une plateforme très facile à utiliser pour les administrateurs, même les moins expérimentés.

Bien que nous savons que la plateforme ne se distingue pas par ses fonctions liées à l'envoi des infolettres, nous avons tout de même décider d'utiliser cette AM pour l'envoi de nos infolettres. Les options au niveau du visuel répond amplement à nos besoins. Les fonctionnalités liés à l'envoi et la planification des infolettres conviennent à nos besoins. Toutefois, les données et statistiques disponibles sont de base. Il serait intéressant de savoir parmi ceux qui ont ouvert le courriel, s'ils ont cliqué sur les liens et lesquels par exemple...

Finally an app geared for sports and recreation . This has simplified and streamlined our communications while reducing administrative time by a lot. Since it also replaces mailchimp, we are actually saving money every month! The features activity messenger offers have become integral parts of our business especially during covid-19. We us it to quickly text/email a class cancellation, and have parents sign online waivers. We also use it to integrate our zoom online classes! If you are in the recreation and sports business, this is a no-brainer!

Honestly, I have not found anything yet when I compare to other products out there. This is such an upgrade from mailchimp because it's really geared for sports activities.

Cheaper than other big name software. The company is newer, and smaller. A rep is easily emailed with quick responses often with the answer or an update or added feature to fix or alleviate a problem. There are 3 useful pricing structure tiers great for several different sized organizations or business. It allows you to integrate with Canva.com and Pixel, both of which can be free.

The top tier pricing structure has all the best features. When customers reply to a text message I don't get great notifications. I wish they would actually reply to my phone instead.

We started using Activity Messenger for the ability to send our waivers electronically to our members. We had been looking for a way to do this, and having it link directly to [SENSITIVE CONTENT HIDDEN]is incredibly helpful. It is so much easier now to get waivers back quickly from families. We now love it for even more features; we can have our COVID daily questionnaires automatically sent to participants before their program by text, email or both; we set up automatic reminders for the start of programs; we have automatic happy birthday emails sent out to every member; and we can send and receive texts from families for immediate communications. Activity Messenger has made communicating with our members so much easier!

Right now, would just like a better way to view 2-way communications via text with members and receive notifications when we receive a text from a member. Would also like to be able to add more than one program to the automated tasks.

This software is extremely user friendly and very well suited for the administration of our gymnastics club. With the ever changing COVID-19 policies and procedures at the moment, Activity Messenger has has been invaluable due to it's ease of use, adaptability and low cost.

While using this software there have been times where we were looking for a function that was not currently included in the program. We contacted [SENSITIVE CONTENT HIDDEN] and every time he was either able to help us find the solution, or he very quickly created a solution.

This software is so affordable. As a non-profit, we are always wanting to be conscious of where we are putting out money. Activity Messenger offered so many features that integrated with other content management and creative software that we saved money by moving our forms, communications and waivers over to Activity Messenger.

At this point, I do not have anything to say about negative aspects of the software. There are none!

- La simplicité de création des formulaires, que des questions soient déjà prêts. -Rapidité du service à la clientèle, honnêtement des gens qui savent de quoi ils parlent et de connaitre réellement nos réalités c'est un charme.

-Le côté statique du formulaire, qu'on ne puisse pas déplacer comme on veut les questions. (Exemple, mettre côte à côte) -Parfois, plusieurs manipulation qui pourraient être simplifier.

This product has been a great addition to helping us organize our waivers. We have been looking for a system that will help mitigate storage as well as the amount of staffing hours being utilized to try to organize and collect waivers. This system is fast and efficient and user friendly for the customer. The price was a great selling point for the amount of forms we collected a year with out breaking the budget. Happy we found a Canadian company as well that understood compliance!

As it is a fairly new product, they have been open and receptive to ideas and suggestions from us for increased performance from the admin side. And work hard to find solutions that benefit all users of this app.

Activity Messenger est un outil polyvalent, qui va de la gestion des clients à l'envoi automatisé d'invitation zoom. La plateforme coche toutes les cases pour une entreprise comme la nôtre qui offre des services en ligne à un bon volume de clients. De plus, son intégration facile à notre site web est un gros plus.

L'outil d'infolettre n'offre pas pour l'instant une personnalisation aussi flexible que les compétiteurs.

The pros of this software are that it is easy to use, extremely customizable and compliments any other software/websites you are using. I also enjoy the communication component as I find you can really connect with you clients using Activity Messenger.

The only con would be that for someone who is not tech-savvy the learning curve may be a bit longer however it is very easy to use once they learn the software and the functions available.

The adaptability of the form system allows us to manage registration information, convert legal documents to online formats, and to manage all of the completed documents in a database. With this system also facilitating an excel export function, it made Activity Messenger very appealing to use as a tool that takes in data that we need to safely store, analyze, and access in the future.

There are some gaps with specific features (e.g., specific question options on forms or features on the communication settings). However, [SENSITIVE CONTENT] have been extremely prompt, understanding and excited to help fill in the gaps. They have already addressed 8-10 specific gaps that we have experienced and developed features that were exactly what we were looking for.

The best feature hands down is the scheduling option for messages. You can set up a message to go out before you have the registration completed. It auto pulls the registration list & sends to those people.

There is little to no integration with Amilia's facility rentals. If we could automate emailing to people who've booked with us (confirmation, details about the facility, a review prompt, etc) that would be amazing!

Très simple d'utilisation! Le micro-site est intéressant et permet de donner accès aux participants et aux instructeurs divers documents. L'onglet communication permet d'envoyer courriel et SMS et les possibilités sont élevées

Malgré le fait que la plateforme fonctionne sur tous les appareils fixes et mobiles, il serait intéressant de développer une application pour ceux et celles qui utilisent un téléphone cellulaire ou une tablette afin de rendre le tout plus accessible et facilité d'utilisation.

Easy to use, once you know how. Again, Customer Support has been invaluable.

It is difficult to find answers/solutions using the online Help Support Inventory. I just bypass it now and reach out to Customer Support.