Aderant Pricing, Features, Reviews & Comparison of Alternatives

Aderant

Cloud-based and on-premise legal case management solution

3.44/5 (16 reviews)

Aderant overview

What is Aderant?

Aderant is a cloud-based and on-premise legal case management solution that enables law firms and professional services organizations to streamline processes related to billing, accounting, calendar scheduling, docketing, and more. Professionals can utilize the platform to manage general ledgers, access transaction details, and generate custom reports.

Key features of Aderant include budgeting, forecasting, knowledge management, risk mitigation, and trigger alerts. It allows law firms to manage cash, checks, and bank account balances, monitor the entire time entry lifecycle, create expense claims, and calculate billable hours by tracking interactions via email. It lets users store information related to billing, contacts, and more in a centralized repository, and import or export data across third-party systems via integration. Professionals can gain visibility into profitability metrics, past performances, and other important metrics.

Aderant helps law firms retrieve client information, analyze search trends via reports, manage legal calendars, and calculate the due dates of cases using rule-based configurations. It lets users track payment and invoice statuses on a dashboard, maintain compliance with client billing guidelines and automatically send electronic bills to third-party spend management systems.
www.aderant.com

Pricing

Pricing options
Subscription
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
Aderant screenshot: Aderant prizing wizardAderant screenshot: Aderant billable hoursAderant screenshot: Aderant timekeeper summary

Aderant user reviews

Value for money
Features
Ease of use
Customer support
  3.0
  3.5
  3.2
  2.7
Thaylissa Aird

Simple time entry

Used weekly for 6-12 months
Reviewed 2019-02-01
Review Source: Capterra

Pros
I enjoy how I am able to keep track of time and managing the billing system with ease.

Cons
Dont like that we must shut down the system in its entirety to run the bills but, only done for a small amount of time.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 8/10

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Anonymous

Solid in the legal vertical

Used daily for 2+ years
Reviewed 2020-05-12
Review Source: Capterra

Overall positive. The core app is solid and works well. The newer Services Framework apps are now maturing to be good. The overall direction of travel with the product is encouraging.

Pros
It covers all aspects of legal practice for firms of a certain size. It is solid as a core for building a legal practice And easily customisable to handle localisation. Allows augmentation using the core data and has a well documented data dictionary which helps with custom reporting and BI.

Cons
Upgrades are challenging and QA needs to improve. Complexity can be daunting making it harder to fully skill up technical teams.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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David Lerner

Viable time entry program

Used daily for 2+ years
Reviewed 2021-01-05
Review Source: Capterra

We have used Aderant for several years. Aderant on the go is backwards. The fields are opposite the fields on the desktop version which is very frustrating

Pros
It is pretty intuitive and the fields are easy to navigate

Cons
It seems clunky at times and you cannot sync your ex mails to have them entered as time

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 5/10

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Dawn Mooney

Limited Customization is the Biggest Problem

Used daily for 2+ years
Reviewed 2017-04-14
Review Source: Capterra

We have used the software since 2010 and it was Client Profiles. When Aderant took over the company there have been some upgrades but not many. Some needed features were taken away and others that are not very useful were added. Our biggest issue is that there is little to no customization on the screens you need to customize and the things that need fixed take forever to get done in a patch which is unacceptable for clients to have to "live" with problems for months to a year. Another issue is that they provide you with a reporting system but when you need help with it, they charge you an expensive fee per hour to talk to you. You cannot provide a software for someone to use and just turn them loose with no training on it at all. They are currently revamping the software to a web-based version with many more customizations. We will see where this goes. I am optimistic

Pros
Ease of use, customer service has definitely improved

Cons
Limited on customizations and software is definitely not made for mass tort.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Don't walk - run away from anyone selling Aderant.

Used daily for 6-12 months
Reviewed 2020-10-27
Review Source: GetApp

Customer service is non-existent. Training was useless, as something didn't work is just about every training session. Everything is always the users fault, and eventually they just stop responding to IT staff.

Pros
It has a good timekeeping feature. That's it. It has a lot of customization that is useless because the basics are awful.

Cons
It is web-based, so everything goes trough a browser, meaning nothing can be printed or emailed without opening or saving a local copy. Interface was clearly designed just to look good on a tablet by people who have no intention of ever using it. Office add-ins have continuous problems, answer is always to just "delete all of your cookies" meaning you lose all website logins every time their software locks-up, which is often.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Aderant pricing

Pricing options
Subscription
View Pricing Plans

Contact Aderant directly for pricing details.

Aderant features

Activity Dashboard
Billing & Invoicing
Calendar Management
Case Management
Client Management
Document Management
Expense Tracking
Reporting & Statistics
Search Functionality
Task Management
Third Party Integration

API (58 other apps)
Automatic Notifications (50 other apps)
Client Portal (51 other apps)
Collaboration Tools (45 other apps)
Contact Management (51 other apps)
Document Storage (72 other apps)
Invoice Management (45 other apps)
Reminders (53 other apps)
Workflow Management (56 other apps)

Additional information for Aderant

Key features of Aderant

  • Client Statements
  • Docket Management
  • Law Firms
View All Features