Amicus Attorney vs Actionstep Comparison

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Overview

Amicus Attorney is a cloud and on-premise solution that enables law firms to streamline the entire case lifecycle, from creating...

Actionstep is a top-rated law firm management system, built in the cloud with automation at its heart. Giving lawyers more...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$69.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

52

69

36

12

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

5

4

3

2

1

59

37

7

2

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

Pros

We are satisfied with the product. I believe the product actually offers more than what we use it for, I would appreciate a better understanding of how to use the product.
I love now love the amicus anywhere product so I can bill and make notes from anywhere. I also like the work flow and document customization.
Some frustrations here and there, but benefits greatly outweighed the issues. The best thing is that I can sleep at night without waking up wondering about this or that case.

Pros

I used Actionstep in my previous company and it seems pretty good. However, after increasing the price, actionstep has not improved a lot and the billing system is still not work very good.
We like how we can use our workflows to track each client thru the process. The reporting we receive is great and helps us stay on top of our business.
This software is an elegant solution for volume practices that categorizes matters in useful and dynamic ways, and is interactive so you can keep track of the progress of each individual matter.

Cons

But the service from the support team is disorganized, the techs are not sufficiently skilled and I continue to have problems with email and billing following an upgrade/install in December 2016.
Amiucs sold us their accounting software package representing that it would work. It does not work because of the constant disruption of the link with QuickBooks.
Our worst problems with Amicus have always been caused by integration with third-party programs such as PCLaw and especially Outlook/Exchange.

Cons

Plus the higher monthly fee. I spoke to 3 provider companies and all were charging more than $5,000, and the day I stopped paying my AS subscription all that work would be lost.
The only con is the lack of an integration between Actionstep and Adobe software.
Response time has been poor. When there is a response, it typically is, refer to the on-line manual.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review25 days ago

Key features

  • Total features25
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Customer Accounts
  • Deadline Management
  • Document Automation
  • Document Management
  • Document Storage
  • Email Integration
  • Email Templates
  • Event Calendar
  • General Ledger
  • Graphical Workflow Editor
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Productivity Reporting
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Receiving
  • Recurring Billing
  • Reminders
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timeline Management
  • Timer
  • Two-Factor Authentication
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Workflow Management
  • Total features41
  • API
  • Account Reconciliation
  • Accounting Integration
  • Accounting Management
  • Ad hoc Reporting
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Client Management
  • Client Portal
  • Configurable Workflow
  • Customer Accounts
  • Deadline Management
  • Document Automation
  • Document Management
  • Document Storage
  • Email Integration
  • Email Templates
  • Event Calendar
  • General Ledger
  • Graphical Workflow Editor
  • Microsoft Outlook Integration
  • Mobile Alerts
  • Productivity Reporting
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Receiving
  • Recurring Billing
  • Reminders
  • Rules-Based Workflow
  • SMS Integration
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Task Management
  • Team Calendars
  • Third Party Integration
  • Time & Expense Tracking
  • Time Clock
  • Timeline Management
  • Timer
  • Two-Factor Authentication
  • WYSIWYG Editor
  • Web Forms
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations4
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations16
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Amicus Attorney vs. Actionstep

See how Amicus Attorney and Actionstep stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.