Amicus Attorney vs Time Matters Comparison

Add to Compare

Overview

Amicus Attorney is a cloud and on-premise solution that enables law firms to streamline the entire case lifecycle, from creating...

Time Matters is a practice management solution, which helps legal firms handle operations related to document management,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$69.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

52

69

36

12

14

  • Value for money
  • Ease of use
  • Features
  • Customer support
74%
would recommend this app

3.4

(42)

5

4

3

2

1

9

13

9

7

4

  • Value for money
  • Ease of use
  • Features
  • Customer support
55%
would recommend this app

Pros

We are satisfied with the product. I believe the product actually offers more than what we use it for, I would appreciate a better understanding of how to use the product.
I love now love the amicus anywhere product so I can bill and make notes from anywhere. I also like the work flow and document customization.
Some frustrations here and there, but benefits greatly outweighed the issues. The best thing is that I can sleep at night without waking up wondering about this or that case.

Pros

It has been a very useful software. M not sure that we'll always stick with this software, but it has been useful and is definitely worth the investment.
I like that it is highly customizable, and for the most part user friendly.
Its integration with Billing Matters is incredible and very useful in billing clients and tracking ARs.

Cons

But the service from the support team is disorganized, the techs are not sufficiently skilled and I continue to have problems with email and billing following an upgrade/install in December 2016.
Amiucs sold us their accounting software package representing that it would work. It does not work because of the constant disruption of the link with QuickBooks.
Our worst problems with Amicus have always been caused by integration with third-party programs such as PCLaw and especially Outlook/Exchange.

Cons

Oh, and speaking of customer support, that would be calling someone in the Phillippines. Now they modem in, and aren't all bad, but they haven't fixed our persistent problem.
Most of the web based complaints over the year have been about the e-mail client which comes with the program and Outlook integration. We do not use for e-mail, so we have not had these problems.
These crashes are very disruptive because you have to restart everything and figure out where you were. Sometimes the restarting takes 15 minutes and multiple tries.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features25
  • Accounting Management
  • Archiving & Retention
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Case Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Custom Forms
  • Customer Accounts
  • Deadline Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Event Calendar
  • Event Triggered Actions
  • Expense Tracking
  • Financial Management
  • Forms Management
  • Frequency-based Tasks
  • Full Text Search
  • General Ledger
  • Mobile Alerts
  • Monitoring
  • Progress Tracking
  • Project Time Tracking
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time Clock
  • Timeline Management
  • Timer
  • Version Control
  • Workflow Management
  • Total features32
  • Accounting Management
  • Archiving & Retention
  • Billing & Invoicing
  • Billing Rate Management
  • Calendar Management
  • Case Management
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Compliance Management
  • Configurable Workflow
  • Contact Management
  • Contract Management
  • Custom Forms
  • Customer Accounts
  • Deadline Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Review
  • Document Storage
  • Event Calendar
  • Event Triggered Actions
  • Expense Tracking
  • Financial Management
  • Forms Management
  • Frequency-based Tasks
  • Full Text Search
  • General Ledger
  • Mobile Alerts
  • Monitoring
  • Progress Tracking
  • Project Time Tracking
  • Receiving
  • Recurring Billing
  • Recurring Tasks
  • Reminders
  • Role Management
  • Role-Based Permissions
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Scheduling
  • Task Tracking
  • Third Party Integration
  • Time Clock
  • Timeline Management
  • Timer
  • Version Control
  • Workflow Management

Integrations

  • Total integrations4
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations2
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Ease of use
  • Customer support

Share this review:

Amicus Attorney

Steady Improvement

Reviewed 6 years ago

In 2009 , we moved from Time-Matters after using it for several years because Lexis-Nexis could not get its act together. The product crashed almost daily and support required leaving a voice mail and hoping someone would call back. We moved to Amicus Attorney Premium with the help of a vendor-approved consultant. We soon learned that Amicus Attorney did not fully understand how to network their product...

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Amicus Attorney

Much more clunky than we had hoped. Large learning curve. Making do for now.

Reviewed 3 years ago
Pros

TIME & MATTER MANAGEMENT: Timers and time entries are pretty simple. Knowing all people involved in a matter all in one place; engineers, judges, etc. is a great feature. Adding emails to a file is a good idea but time-consuming. Having all the data for a client in one place is good. BILLING: I like that the Billing and Attorney sides are separate. Billing and accepting payments works quite well. Amicus can do split billing which is important to us. The interface with Quickbooks is quirky but after 1.7 years of working with it we've figured out most of the issues and found workarounds. Reports can be downloaded to Excel which is vital to my managing the firm.

Cons

CONS: The end-user learning curve is huge and not intuitive which has led to a lot of attorneys entering time and not using Amicus for anything else. Text onscreen is exceptionally small, and for most users, problematic. The interface is not intuitive and takes a lot of trial and error to find the best ways to find what you want or report on the issue. We were lead to believe that the document management...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend1/10

Share this review:

Time Matters

This program crashes all the time and is far too complicated

Reviewed 3 years ago

Actually, I have not gotten any benefits yet. I may throw in the towel.

Pros

The software is very customizable, so you can add colors and styles to almost everything. It can handle large amounts of data.

Cons

This program was purchased to replace Amicus Attorney, but it is too complicated and too all-encompassing. Also, it crashes all the time.

Amicus Attorney vs. Time Matters

See how Amicus Attorney and Time Matters stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.