Best Case Features

Best Case

Legal case management tool for handling bankruptcy events

4.41/5 (22 reviews)

Best Case Feature Summary

  • Bankruptcy Case Management
  • Calculators
  • Case Notes
  • Critical Date Alerts
  • Docket Management
  • Electronic Filing
  • Email management
  • Exemption Management
  • For Lawyers
  • Forms Automation
  • Law Firms
  • Legal Forms Library
  • Tax Management

Competitor Feature Comparison

Billing & Invoicing
Calendar Management
Calendar Sync with Google
Case Management
Client Management
Communication Management
Compliance Management
Custom Fields
Custom Forms
Customizable Reporting
Document Management
Document Storage
Document Templates
Event Calendar
Expense Tracking
File Management
Follow-up Scheduling
Forms Management
Reporting & Statistics
Search Functionality
Status Tracking
Summary Reports
Task Management
Third Party Integration
Learn moreCompare App
Billing & Invoicing
Calendar Management
Calendar Sync with Google
Case Management
Client Management
Communication Management
Compliance Management
Custom Fields
Custom Forms
Customizable Reporting
Document Management
Document Storage
Document Templates
Event Calendar
Expense Tracking
File Management
Follow-up Scheduling
Forms Management
Reporting & Statistics
Search Functionality
Status Tracking
Summary Reports
Task Management
Third Party Integration
Visit WebsiteCompare App
Billing & Invoicing
Calendar Management
Calendar Sync with Google
Case Management
Client Management
Communication Management
Compliance Management
Custom Fields
Custom Forms
Customizable Reporting
Document Management
Document Storage
Document Templates
Event Calendar
Expense Tracking
File Management
Follow-up Scheduling
Forms Management
Reporting & Statistics
Search Functionality
Status Tracking
Summary Reports
Task Management
Third Party Integration
Visit WebsiteCompare App

Best Case Feature Reviews

18 reviewers had the following to say about Best Case's features:

Kathryn Leahy

Best legal software

2019-11-12

When I was learning this software and wanted to be able to create merge documents, the help desk was amazing.

Pros

It has so many features to help keep track of each case. The reports are great and being able to customize documents to merge saves a great deal of time.

Cons

There really isn't anything we don't like about this software. We have been extremely happy with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from Stretto


Kathryn, thank you for your review of Best Case. It's great to hear that you've had such a positive experience with the software. We appreciate your feedback.

Read more
David Hagan

20-year Continuous customer

2019-02-22

People get immediate relief on the initial consultation. Best Case allows me to tell 95% of them exactly what is going to happen during the process.

Pros

I have filed about 800 Chapter 7s using Best Case. Their one-touch filing of the first petition has always worked, even as the court changed from older software to ECF, and even when the Means Test was introduced.

Cons

The new forms that came out two years ago were a little strange, to say the least. Best Case responded by mirroring some of the strangeness.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thank you for reviewing Best Case, David! We're so glad the software has been such a great tool for you over the past 20 years (and thank you for 20 years of business!).

Throughout the years and changes, providing best-in-class product and quality support has been, and will continue to be, our top priority.

Read more
Herbert Donica

Solid performer

2019-10-22

The One Touch filing system works great and is a real timesaver.

Pros

For larger cases, a staff member can be taught how to enter creditors or other information in just a few minutes.

Cons

It appears that Best Case is trying to move everything to a cloud environment which is probably a good thing except that I manage all of my client files and my own calendar and will not move everything to a vendor.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony Adolf

Great Program to Use to Prepare Bankruptcies

2019-02-22

I have been using Best Case since 2000.

Pros

I like being able to download the credit reports directly into the schedules.

Cons

That some of the information from the credit reports does not download properly or is not complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Anthony, thank you very much for reviewing Best Case! Importing Bankruptcy Credit Reports is such a time saver - so glad you're using this feature! We appreciate your feedback.

Read more
Anthony Adolf

Great bankruptcy software

2019-09-30

I having been using best case since 2000 to file all of my bankruptcy petitions.

Pros

i am able to download credit reports directly into my petitions.

Cons

I really don't have any cons to best case. I have used it for 19 years without any problems or issues.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks so much for your review, Anthony! We're very happy to hear that Best Case gives you the tools you need to file cases easily. We appreciate your long-term business!

Read more
Jenna Riedel

Quality features, but not quite up to technical standards

2019-04-30

Overall, I wouldn't say we were unhappy with the experience with Best Case. However, I think they are lacking in design to keep this software relevant and functional for modern users.

Pros

It is FUNCTIONAL. It has some features that newer, more modern software companies are lacking including features for how property is owned (percentage wise), and a slick way to apply some of the exemptions

Cons

From a new user standpoint, this software is confusing to learn. It is not very intuitive. I also am not a fan of this software because it is not internet based. Meaning with multiple users, there can be significant confusion when one person is making changes, if those changes do not get "re-uploaded" to the other persons drive. It has overall caused errors, and problems because of this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Occasionally

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Jenna, we appreciate your feedback. Our online solution is currently in Alpha testing. We're focused on offering the most complete and user-friendly web-based bankruptcy software possible. It does take time, but we're excited for what's in store. We hope you'll try it out when it's ready to share with customers.

Read more
Joseph Pleva

Very antiquated bankruptcy petition preparation software

2019-08-09

Overall I had a positive experience with it, but as time went on and other parts of practice and life became more user friendly, it felt that BestCase was being left behind.

Pros

Is useful for generating documents needed to file bankruptcy cases.

Cons

It is very dated. They had promised to provide web based option for several years but it constantly seems to be delayed. There are much better other options out there now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks for taking the time to review, Joseph. Best Case Online is currently in Alpha testing. We're focused on offering the most complete, robust web-based solution possible, which can take time. We're excited for what's in store and hope you'll take a look when it's ready to share with our customers.

Read more
Steven Wilson

Best Case is the Total Package

2019-02-22

Pros

Best Case Bankruptcy provides bankruptcy attorneys with all the tools they need to file petitions.

Cons

There is nothing not to like about Best Case.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Steven, we're thrilled to hear that Best Case is a comprehensive solution for your firm! Thank you so much for taking the time to submit a review.

Read more
Christopher Jacobs

Living off the same code for 25 years!

2019-04-25

It's an ok program, but it is well past time to update it.

Pros

It's familiar. It does the job it is supposed to do.

Cons

Seriously, Best Case. It's 2019, and it's time to make a Mac Version.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks for reviewing Best Case, Christopher. Our online solution, which will work on all operating systems, is currently in Alpha testing. We're looking forward to sharing it with customers.

Read more
Ken Rubenstein

Best Case is the Best Software.

2019-02-23

Best Case has never let me down.

Pros

Best Case is easy to use.

Cons

I have no complaints. There is nothing that I dislike.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


You can always count on Best Case, Ken! Thank you for taking the time to submit a review. We appreciate your positive comments!

Read more
BRUCE WHITE

Great Product

2019-02-27

I have been with Best Case for over 15 years, I have watched it grow and get better and better, and I would highly recommend it to any bankruptcy practitioner.

Pros

It is a complete package that allows you to use as many of the feature that you need, and it does everything I need it to do.

Cons

The Chapter 13 Plan software is great, but I would like to see it have a feature that would allow us a working copy area that would allow me to make possible changes to the plan without having to go back and put it back where it was if I don't like the changes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Bruce, thanks so much for your comments! We appreciate you taking the time to submit a review. Also, 15 years...thank you for your continued business!

You'll be happy to hear that we're working on enhancements to the Chapter 13 Plan Calculator in our online solution. This new feature will allow you to compare and determine the best plan for your client. Stay tuned for more information!

Read more
Vicki Craver

Best Case is Best!

2019-02-22

Best Case has worked well with our firm to help us understand the process and make it work for us.

Pros

We have been using Best Case for years.

Cons

North Carolina's exemptions portion could be a little simpler to complete.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks so much for your review, Vicki! We're happy to hear that our support has been so helpful. We appreciate your feedback.

Read more
Mark A. Sippel

BEST CASE BEST IN BANKRUPTCY

2019-07-23

We do all our chapter 7 bankruptcies, and the program allows non lawyers an easy learing curve, with the power of onscreen review (as opposed to printing paper)

Pros

Crisp and clean interface, great support, easily modifiable forms, standard input templates,

Cons

No internal mechanism to back up, we had to create our own specialized backup, there is a file that will not copy by Robocopy, that forces a folder by folder saving. There is also a lack of systems archiving of completed files Also, the creditor number boxes are too small so the numbers take up 2 lines and it looks funny

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thank you for reviewing Best Case, Mark! We appreciate you taking the time to share your experience with the software.

Read more
Melissa Bracken

Simple and Easy

2019-02-22

Save time!!!!

Pros

They update all the time which ensures that you are filing to appropriate documents according to your venue.

Cons

Would like to use the add-ons but fees keep us from doing so. Maybe could provide training on the add-ons and how they are beneficial for the cost.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks so much for your review, Melissa! Keeping forms up-to-date is such an important part of our software.

For training on features, check out the monthly Best Case Best Practices webinars. Our training specialist walks through a different topic each month. Keep an eye out for features you'd like to know more about! bestcase.com/webinars

Read more
John Strong

Industry standard for a reason

2019-04-22

Pros

This software is filled to the brim with tools and tweaks for almost every contingency.

Cons

Using this could take a lifetime to learn all of the tricks.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thank you for your review, John! If we can ever help by offering Best Case tips or best practices in the future, please reach out. We want to make sure users get the most out of the software!

Read more
Kevin Holt

Easy to use, and loaded with forms

2019-08-23

All-in-all it was well liked by the staff that used it, easy to administer, and had all the features we needed.

Pros

It's pretty easy to navigate and and find the forms you need to generate.

Cons

The GUI is outdated, and a bit harder to use for some staff members, which can give it a bit of a learning curve.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Kevin, thank you very much for your review of Best Case! We always appreciate feedback from our users.

Read more
Candice Stutts

A really great software

2019-02-22

Pros

Easy to use, very efficient and support staff are great.

Cons

There is nothing that i do not like about this software

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Thanks so much for your review, Candice! We're happy to hear that Best Case is such a great tool for you!

Read more
Jennifer Tremlett

Quick, simple, and easy to use

2018-12-21

Pros

This program was shown to me within my first few days of working in the bankruptcy field, and it was so easy and simple to use.

Cons

Nothing. This program was absolutely fantastic.

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from CINgroup


Jennifer, thank you so much for your review! We appreciate your positive feedback, and we're glad to hear that you had such a great experience using Best Case.

Read more