Best Case Pricing Plan & Cost Guide

Best Case

Legal case management tool for handling bankruptcy events

4.42/5 (24 reviews)

Best Case Pricing

Starting from: $995.00

Pricing model: One Time License

Free Trial: Available

Contact Stretto for pricing information.

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Best Case Pricing Reviews

Pros
  • The reports are great and being able to customize documents to merge saves a great deal of time. Love being able to order credit reports, appraisals and the like with this software.Kathryn L.Read the full review
  • When I was learning this software and wanted to be able to create merge documents, the help desk was amazing. They explained everything clearly and gave me all the time I needed.Kathryn L.Read the full review
  • The is the standard in bankruptcy software. Great quality and ease of use.Brett C.Read the full review
Cons
  • It has overall caused errors, and problems because of this.Jenna R.Read the full review
  • From a new user standpoint, this software is confusing to learn. It is not very intuitive.Jenna R.Read the full review
  • Setting it up wasn't the easiest. Not so much the software, but we had problems with the court calendars.Yvonne B.Read the full review
88%
recommended this to a friend or a colleague

7 reviewers had the following to say about Best Case's pricing:

Morgan C.

Easiest Software I have used

Used daily for 2+ years
Reviewed 2020-02-10
Review Source: Capterra

Good Price, Great Aesthetic, and the Customer Service line is always ready to help me.

Pros
I like the format, I don't have to go searching for anything, it is all laid out and I can easily navigate.

Cons
Most of the Con's were recently fixed with the software update.

Response from Stretto


Thank you for reviewing Best Case, Morgan. We appreciate your feedback, and we're happy to hear you've had a good experience with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Brett C.

Best Case Review

Used weekly for 1-2 years
Reviewed 2019-11-14
Review Source: Capterra

Great experience but the pricing for me was high with other products that are available.

Pros
The is the standard in bankruptcy software. Great quality and ease of use.

Cons
The price and costs to renew are higher than many competitors.

Response from Stretto


Thank you for taking the time to leave a review of Best Case, Brett. We appreciate your feedback.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Raymond S.

Good Product for Banruptcys

Used daily for 2+ years
Reviewed 2021-01-21
Review Source: Capterra

Pros
It is a complete program . With any program there is a learning curve. Unlike most programs it is very detailed. Which some trustees like. Everything you need is included in the program, form letters to the Questionaire to give to the client. It is an all inclusive program.

Cons
Very Expensive for a small firm. The yearly cost to maintain this program is a killer. At times the yearly update changed the program which caused a new learning curve for staff, which caused delays. Because it is so detailed the Questionaire is very detailed which is over whelming to people who are already over whelmed.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Richard R.

Not Great

Used monthly for 1-2 years
Reviewed 2020-02-14
Review Source: Capterra

Pros
Nothing, and have had horrible customer service experiences..

Cons
Hard to use, not intuitive and expensive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Melissa B.

Simple and Easy

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

Save time!!!!

Pros
The software is easy to use. They update all the time which ensures that you are filing to appropriate documents according to your venue. They are willing to assist you in any questions that you may have concerning functions. There have been times we have lost all our data and they have assisted in retrieving that lost information.

Cons
Would like to use the add-ons but fees keep us from doing so. Maybe could provide training on the add-ons and how they are beneficial for the cost.

Response from CINgroup


Thanks so much for your review, Melissa! Keeping forms up-to-date is such an important part of our software.

For training on features, check out the monthly Best Case Best Practices webinars. Our training specialist walks through a different topic each month. Keep an eye out for features you'd like to know more about! bestcase.com/webinars

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Steven W.

Best Case is the Total Package

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

Pros
Best Case Bankruptcy provides bankruptcy attorneys with all the tools they need to file petitions. From importing creditors names and addresses to registering debtors for credit counseling classes, Best Case saves us time and money. It also includes useful tools for calculating monthly income and valuing assets such as automobiles. They also provide excellent customer service over the phone.

Cons
There is nothing not to like about Best Case.

Response from CINgroup


Steven, we're thrilled to hear that Best Case is a comprehensive solution for your firm! Thank you so much for taking the time to submit a review.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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David H.

20-year Continuous customer

Used daily for 2+ years
Reviewed 2019-02-22
Review Source: Capterra

I love doing small bankruptcies. People get immediate relief on the initial consultation. Best Case allows me to tell 95% of them exactly what is going to happen during the process. I am a computer person, and this is the best functioning software I have ever used.

Pros
I have filed about 800 Chapter 7s using Best Case. Their one-touch filing of the first petition has always worked, even as the court changed from older software to ECF, and even when the Means Test was introduced. I have cannot remember ever having to fill in the initial forms manually. The deluge of filings in 2005, in the two weeks before the Means Test started, was heavier than it ever was during the financial crises, and Best Case hung in there. Considering that one-touch is basically a huge macro, I was amazed. Adding credit reports was a real plus. The quick access to the docket is very helpful. I am a one-person office, with a part-time secretary, and this software is what made a small bankruptcy practice possible.

Cons
The new forms that came out two years ago were a little strange, to say the least. Best Case responded by mirroring some of the strangeness. The two, almost but not quite duplicate, questions about sole proprietor businesses are not clear on the forms, and I was hoping Best Case would offer more clarity on the forms. They have simplified some of the forms double negatives, but the screen layouts do not flow as well as they could. I am always nervous when a small, excellent company gets bought out by successively bigger companies, because eventually the drive for cost-cutting goes to the heart of the product. Management decisions are made by non-lawyers. So far so good with Best Case. A lot of the newer add-ons are not useful for my size office, but I cannot say they are negatives.

Response from CINgroup


Thank you for reviewing Best Case, David! We're so glad the software has been such a great tool for you over the past 20 years (and thank you for 20 years of business!).

Throughout the years and changes, providing best-in-class product and quality support has been, and will continue to be, our top priority.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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