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Captorra Comparison

Overview

Captorra is a case intake, lead conversion and lead management solution for use by law firms, particularly those focused...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
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No info available
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  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.5

(15)

5

4

3

2

1

12

1

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

They are open and willing to listen to your needs and concerns, and will help you find a solution that best fits your Firm.
Information is the new Gold, and this software will give you your moneys' worth. Want to know who your superstars in your organization are with Clients.
We appreciate the excellent customer service we've experienced with this company.

Cons

The concept was exactly what we needed. However after using it for a year now, our employees are still frustrated by it.
It does not actually integrate with Needles Case Management. They take the data entered into Captorra and dump it into a single field in Needles.
The fact that its just a data dump, and not even field to field.
  • Vendor responds to reviews
  • Last reviewa year ago

Key features

  • Total features14
  • Call Scripting
  • Campaign Analysis
  • Custom Fields
  • Customizable Templates
  • Document Automation
  • Drip Marketing
  • Electronic Signature Capture
  • Email Distribution
  • Email Templates
  • Mailing List Management
  • Referral Tracking
  • SMS Integration
  • Status Tracking
  • Summary Reports

Integrations

  • Total integrations2
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

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