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CASEpeer vs Best Case Comparison

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Overview

CASEpeer online case management software is built for personal injury law firms. Easy to use, and easy to implement. CASEpeer...

Best Case is a legal case management software that assists attorneys with case preparation, petition filing, data collection,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

65

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

995

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.9

5

4

3

2

1

37

5

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.3

5

4

3

2

1

16

5

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless.
Customer service is excellent and it’s clear that this is a company that cares about their product and their clients. They make regular improvements based on the feedback they receive.
It is feature rich, allowing you to input tons of data on each case. I like that you can tag each note with the category it fits into, which is helpful for searching through later.

Pros

The reports are great and being able to customize documents to merge saves a great deal of time. Love being able to order credit reports, appraisals and the like with this software.
When I was learning this software and wanted to be able to create merge documents, the help desk was amazing. They explained everything clearly and gave me all the time I needed.
The is the standard in bankruptcy software. Great quality and ease of use.

Cons

Nothing major, but there are slight glitches here and there after updates. Also, I really miss the full task completed history.
Lack of a mobile application for iOS or Android. However, I've been told that CASEpeer is working on providing this feature soon.
Moreover, on the Litigation homepage you can track the life of each defendant by viewing dates they answered, appeared, were dismissed, etc.

Cons

It has overall caused errors, and problems because of this.
From a new user standpoint, this software is confusing to learn. It is not very intuitive.
Setting it up wasn't the easiest. Not so much the software, but we had problems with the court calendars.
  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features81
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Authentication
  • Automatic Backup
  • Bankruptcy Case Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Built-in Accounting
  • CRM
  • Calculators
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Critical Date Alerts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Filing
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Exemption Management
  • Expense Tracking
  • File Management
  • For Lawyers
  • Forms Automation
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Interaction Tracking
  • Legal Case Management
  • Legal Forms Library
  • Microsoft Outlook Integration
  • Multi-Location
  • Productivity Analysis
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • User Management
  • Workflow Management
  • iCalendar Support
  • Total features34
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Assignment Management
  • Authentication
  • Automatic Backup
  • Bankruptcy Case Management
  • Billable Items Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Built-in Accounting
  • CRM
  • Calculators
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Critical Date Alerts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Extraction
  • Data Import/Export
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Filing
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Exemption Management
  • Expense Tracking
  • File Management
  • For Lawyers
  • Forms Automation
  • Forms Management
  • HIPAA Compliant
  • Historical Reporting
  • Interaction Tracking
  • Legal Case Management
  • Legal Forms Library
  • Microsoft Outlook Integration
  • Multi-Location
  • Productivity Analysis
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Trust Accounting
  • User Management
  • Workflow Management
  • iCalendar Support

Integrations

  • Total integrations11
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier
  • Total integrations2
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

CASEpeer logo

CASEpeer

Nothing short of excellence!

Reviewed 4 years ago
Pros

It is difficult to complement the software without complimenting the company. I have never experienced better customer service and client attentiveness. We receive update emails weekly. I can barely get used to a feature before they roll out with even better ones. The integration to our calling service is outstanding and the ability to mange through our cases is seamless. Each case is laid out much like a report and is easy to follow. It allows us to stay on top of our cases and interact with our clients through opt-in texting linked directly to the client's case notes. This software is the best case management software hands down!

Cons

The only negative thing I could think of is how much data is needed to be inputed. This is not really a negative at all, just time consuming. The sheer amount of data allows the software to read itself and identify information for templates, organizing notes, providers, and defense insurance companies, counsel, and judges.