eCourt Features

eCourt

Web-based case management solution for the justice community

4.25/5 (40 reviews)

Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Hearings
Alerts/Notifications
Appeals Management
Archiving & Retention
Automatic Backup
Automatic Billing
Billable Items Tracking
Billing & Invoicing
CRM
Calendar Management
Case Management
Case Notes
Client Management
Client Portal
Collaboration Tools
Collections Management
Community Management
Compliance Management
Configurable Workflow
Conflict Management
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Court Cost Records
Customer Database
Customer Statements
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Deadline Management
Defendant Records
Docket Management
Document Automation
Document Generation
Document Imaging
Document Management
Document Storage
Document Templates
Drug Court Management
Electronic Payments
Email Management
Event Calendar
Expense Tracking
Family Court Management
Fee Calculation & Posting
File Management
File Sharing
Fines Management
For Civil Courts
For Criminal Courts
For Legal Professionals
For Municipal Courts
Historical Reporting
Invoice Management
Jury Management
Juvenile Court Management
Legal Case Management
Microsoft Outlook Integration
Minutes Management
Plaintiff Records
Police Records Management
Probate Management
Real Time Notifications
Records Management
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
SSL Security
Search/Filter
Secure Data Storage
Subpoena Tracking
Task Management
Task Progress Tracking
Third Party Integrations
Ticket Status Notification
Time & Expense Tracking
Time Tracking
Timer
Timesheet Management
Traffic Court Management
Trust Accounting
Two-Factor Authentication
Warrant Tracking
Workflow Management
Learn moreCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Hearings
Alerts/Notifications
Appeals Management
Archiving & Retention
Automatic Backup
Automatic Billing
Billable Items Tracking
Billing & Invoicing
CRM
Calendar Management
Case Management
Case Notes
Client Management
Client Portal
Collaboration Tools
Collections Management
Community Management
Compliance Management
Configurable Workflow
Conflict Management
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Court Cost Records
Customer Database
Customer Statements
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Deadline Management
Defendant Records
Docket Management
Document Automation
Document Generation
Document Imaging
Document Management
Document Storage
Document Templates
Drug Court Management
Electronic Payments
Email Management
Event Calendar
Expense Tracking
Family Court Management
Fee Calculation & Posting
File Management
File Sharing
Fines Management
For Civil Courts
For Criminal Courts
For Legal Professionals
For Municipal Courts
Historical Reporting
Invoice Management
Jury Management
Juvenile Court Management
Legal Case Management
Microsoft Outlook Integration
Minutes Management
Plaintiff Records
Police Records Management
Probate Management
Real Time Notifications
Records Management
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
SSL Security
Search/Filter
Secure Data Storage
Subpoena Tracking
Task Management
Task Progress Tracking
Third Party Integrations
Ticket Status Notification
Time & Expense Tracking
Time Tracking
Timer
Timesheet Management
Traffic Court Management
Trust Accounting
Two-Factor Authentication
Warrant Tracking
Workflow Management
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Tracking
Administrative Hearings
Alerts/Notifications
Appeals Management
Archiving & Retention
Automatic Backup
Automatic Billing
Billable Items Tracking
Billing & Invoicing
CRM
Calendar Management
Case Management
Case Notes
Client Management
Client Portal
Collaboration Tools
Collections Management
Community Management
Compliance Management
Configurable Workflow
Conflict Management
Contact Database
Contact Management
Contract/License Management
Cost Tracking
Court Cost Records
Customer Database
Customer Statements
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Data Import/Export
Deadline Management
Defendant Records
Docket Management
Document Automation
Document Generation
Document Imaging
Document Management
Document Storage
Document Templates
Drug Court Management
Electronic Payments
Email Management
Event Calendar
Expense Tracking
Family Court Management
Fee Calculation & Posting
File Management
File Sharing
Fines Management
For Civil Courts
For Criminal Courts
For Legal Professionals
For Municipal Courts
Historical Reporting
Invoice Management
Jury Management
Juvenile Court Management
Legal Case Management
Microsoft Outlook Integration
Minutes Management
Plaintiff Records
Police Records Management
Probate Management
Real Time Notifications
Records Management
Recurring Tasks
Reminders
Reporting & Statistics
Resource Management
SSL Security
Search/Filter
Secure Data Storage
Subpoena Tracking
Task Management
Task Progress Tracking
Third Party Integrations
Ticket Status Notification
Time & Expense Tracking
Time Tracking
Timer
Timesheet Management
Traffic Court Management
Trust Accounting
Two-Factor Authentication
Warrant Tracking
Workflow Management
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eCourt Feature Reviews

25 reviewers had the following to say about eCourt's features:

Barbara G.

SRMT Tribal Court Adminsitrator's Review

2010-07-21

I recommend the justware court management for all Tribal Courts.

Pros

I really like the ease of filing documents its has streamlined our case management.

Cons

none at this time

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer S.

excellent

2010-07-22

It is a great case management system.

Pros

Much easier to track our cases. New Dawn willing to modify to reports and screen to fit our needs.

Cons

They work through our problems, so we don't have any cons

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dana H.

Almost 10 years of experience with New Dawn

2010-07-27

No question,the best case management software for single or mutli-agency government use that I have seen in the last ten years.

Pros

Customer support is outstanding. This company is always looking to incorporate the needs of the users into product enhancements and is always willing to listen and assist in developing new business processes to streamline and increase efficiencies. The software itself is incredibly powerful and has more capabilities than most will ever be able to think of when they start. As you use the system, this power becomes a tremendous asset in customizing new uses without interfering with ongoing operations.

Cons

The backbone of the system itself is somewhat complex and will require at least one individual who is fully versed and receives ongoing training. To the users, this level of complexity is invisible.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Suzanne B.

JustWare 5.3 New Implementation

2010-06-10

Would recommend any agency looking for a new case management system to review this product including an onsite visit to a live site

Pros

Love the ease of use and the features that currently available and those anticipated in the upcoming release

Cons

Some limitations that hope can be resolved in the future

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Michael R.

JustWare Court

2010-07-15

I had anticipated that after the contracts were finalized, we might be "just another customer", but that could not be further from the truth.

Pros

Able to migrate several functions that we were performing outside of our case management system directly into JustWare.

Cons

As with any change, getting the end users to learn a new method of doing their work requires patience.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sue W.

Office Manager, staff of 21

2010-07-08

I would highly recommend JustWare. It is user friendly and can be set up to each person's needs. Customer service is excellent. JustWare is very flexible and is limited only by what you don't think of!

Pros

JustWare was our choice for case management software after reviewing their product and two others.

Cons

Multiple defendant cases have some issues with the copy case feature and each defendant does not always have all of the same information.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Mikal P.

Louisiana Office of Workers' Compensation Hearings

2010-07-20

good product. good people.

Pros

The product is a fine case management tool but NDT's support department is its greatest strength.

Cons

Our biggest problems appear to stem from our use of roaming profiles. The product does not seem to work at its best level of performance with them -- however, NewDawn has shown considerable commitment to making it do so.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Susan H.

EXCELLENT PROGRAM

2010-07-16

I would highly recommend this product to anyone who has a high volume of cases or clients that need to managed accurately and efficiently.

Pros

JustWare allows our users to easily enter, track, and generate reports for all of our cases. The events tab alleviates the need for paper generated calendars and prompts users when they have an appointment.

Cons

I can't think of any negatives with our program, it fits our needs perfectly.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
LaRue S.

Oklahoma District Attorneys Council

2010-07-30

Handles our districts' needs for a central storehouse of case-related information and the ability to produce court documents with very complex specifications.

Pros

Excellent customer support. The Sales/Marketing team has been a valuable resource as guest speakers at our conferences and board meetings. Programmer/developers have worked extensively with us to customize features to meet our needs.

Cons

JustWare Prosecutor needs a user-friendly query and export feature built into the product so that ad-hoc queries can be created and run by the average user.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Brandon C.

Great product, but not 100% for Michigan Courts...yet.

2010-07-12

My only advice would be to take time with data conversion.

Pros

It's very google-esque in it's search capabilities which gives users something familiar to work with.

Cons

If any other courts in Michigan sign up with JustWare they will have a much easier time as many of the reports are already created for Michigan.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Ginger S.

JustWare - Just buy it.

2010-06-28

Highly recommended. Case tracking just doesn't get any easier than this.

Pros

Also, I would like to note that I had no computer or database training before I was selected to be the administrator of this system for our agency.

Cons

I don't have anything negative to say.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Pete E.

Project Manager

2010-07-20

I would recommend Justware to any organization that,after through review and consultation with New Dawn Tech. believes it can be customized to meet their needs.

Pros

Strong ability to customize user screens and to create documents and reports

Cons

Needs improvement with the filing cabinet snap-in when it comes to downloading and storing CD's and DVD's DVDs can be copied into the filing cabinet using the static view and appear in the grid view as a link which generates an error message when clicked on.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jesse C.

New User

2010-07-09

One that really allows you to compile information and use it critically, in real time, and without hassle.

Pros

I like the force changes option, the filter for every snapin, and the stock and custom reports.

Cons

Some attorneys do not like the repetitive nature or duplication of information, specifically relating to notes or disposition.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Steve J.

Huh??

2010-07-26

Buy this product if you want a muni courts system.

Pros

Better tracking of restitution victims. Better case history.

Cons

Slow response when taking payments.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Angela V.

Excellent service and usability

2013-09-25

I highly recommend Justware for any court management you need.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Janet B.

Silt Muicpal Court Justware Review

2010-07-08

I would highly recommend Justware to any agency. Because we are a very small agency I was concerned about the level of customer service and software I would recieve but I was not disappointed and I have been very happy with the whole process.

Pros

Justware has provided everything I needed in a software program and has made my case mangement so much easier and it has been great having all the documents I use on a daily basis automated for my court.

Cons

I would like to see a little more automation on some things, they are very small issues and my support team member stated they are things that are in the works.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lisa S.

comments

2010-07-20

It is great since we have gone over all the humps-the hardest part was getting everyone in our office to change some are computer geeks and some are NOT. but It has been along 5 yrs for us and I have to say that 80% of our office uses the Justware system and like it alot.

Pros

I would not share database-I recommend going solo because we have to report tons of stats for our State and they don't.

Cons

When anything needs to be upgraded we have to wait for the District Attorney, because it is their database---we use Justware more then they do-- we also just recently started using the financials part of it and so far so good--the only problem I see is I would like the financials to be case related and not name related.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Misty G.

Spokane Municipal Probation Review of JustWare Prosecutor

2010-07-16

It's ideal to have a dedicated IT person to help with reporting and data issues.

Pros

Being able to search on our "Case Correspondence" has been a great tool as well.

Cons

There are many capabilities for partitioning information from each other, but since we are in a "Prosecutor's" database, we've really had to spend a great deal of time and research manipulating input procedures so that this database fits our needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jim B.

I have no idea what "Review Title" means.

2010-06-22

Rich in data detail JW leverages the input into a return of data in most any form desired and can merge that data into an endless list of desired documents. We use the product live in court every day.

Pros

While its reporting capabilities can strain the limits of a non-IT mind, those same capabilities make JW 'THE PRODUCT' for those with access to IT personnel or those willing to take the time to work with support in reaching the solution desired.

Cons

Continuing education in JW's more powerful, yet challenging areas of Business Rules, Reporting, and Custom Document drafting would be of great assistance to users whose IT support is split between many applications or those unable to afford serious internal IT support.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
James R.

Stop and think before you buy this software

2015-02-06

If you open a document from the file cabinet (which is very slow), you cannot simultaneously make a 'note'.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Jennifer H.

Great product, great customer support, great implementation team

2010-07-20

I would recommend the JustWare software to other prosecutor's offices.

Pros

The implementation team was a great asset. They were thorough and efficient. The customer service is top-notch.

Cons

We've had to buy extra design time, which is quite expensive.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Heather B.

JustWare 4.6

2010-07-08

I would highly recommend this product to any prosecuting office that is interested in increaseing effiency in the workplace. But I also highly recommend they have an IT person on staff who is willing to assist administering the program.

Pros

The JustWare Prosecutor program has really helped our office streamline repititive document production and manage our caseload.

Cons

For JustWare to work the most effectively in an office, I believe there would need to be at least one person in the office solely dedicated to administrating JustWare, writing documents and reports for the program, and assisting users with their JustWare needs.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Sandra A.

JustWare

2010-07-14

Over all, the product is really user friendly and I would recommend it.

Pros

Our office really enjoy using JustWare on a daily basis. We haven't had any problems since our last update.

Cons

Whenever we need a new report, it costs us.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lori W.

Our thoughts

2010-07-20

I think the support staff should have to enter every call in and you get a case number.

Pros

Knowledgeable employees that stick around and get it Ease for updating and customizing the product to fit our needs Ghostfill

Cons

very customizable, which is confusing is some instances.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dedra T.

Ford County Kansas Prosecutor office depends on JustWare

2010-07-14

I have fought my elected officials for years to keep this program. The support team at NewDawn is awesome. They are always helpful and thorough.

Pros

Database is very indepth. Features are exceptional. The program is user friendly on the user side.

Cons

Some errors entered can not be deleted. Reports and report building are very confusing.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Read more