eCourt Reviews - Pros & Cons, Ratings & more

LawToolBox

MyCase

ExhibitView

eCourt by Journal Technologies is a web-based case management solution for courts to manage case records and expedite case flow process

eCourt

Android

Web-based

Windows

iPad

iPhone

Probation Officer

You actually get to talk to a person and they are always so willing to help all of our questions...no matter how trivial or how difficult. The reporting functions and capabilites are fantastic.

Senior Management Analyst

Their friendly and knowledgeable staff are committed to your success. You will never be disappointed by the level of service you receive from New Dawn or in the quality of their products.

Assistant District Attorney

The implementation team was a great asset. They were thorough and efficient.

Office Manager

Love the ease of use and the features that currently available and those anticipated in the upcoming release.

Server Application Specialist

I heartily recommend JustWare for ease of use and installation. Sales and support staff extremely helpful.

Great product, great customer support, great implementation team.

Information is hard to correct. Some errors entered can not be deleted.

Deputy County Manager

The software itself is incredibly powerful and has more capabilities than most will ever be able to think of when they start.

Systems / Network Analyst

Better tracking of defendant outstanding balance.

We've had to make complete and major changes since implementation, and this has been confusing for our staff.

Information Technician

We were working with an unrealistic deadline which caused us not to be ready at go-live. Some users became very frustrated in the process and instead of enjoying the new system they are still bitter.

IT Tech Support Analyst

Our biggest problems appear to stem from our use of roaming profiles.

Overall I would recommend JustWare to other Courts.  My only advice would be to take time with data conversion.  We were working with an unrealistic deadline which caused us not to be ready at go-live.  Some users became very frustrated in the process and instead of enjoying the new system they are still bitter.  

Again, the staff has been excellent to work with to fix issues that may arise and to add functionality to the system.  We are doing much more today with our software system than what was possible with our past system.  

The software is up-to-date using the latest Microsoft standards.  This means WE are in charge of our data, not our software vendor.  Our last system stored the data in a proprietary structure that made conversion very difficult and costly.  With JustWare our data can be exported out of SQL in a matter of minutes.

Great product, but not 100% for Michigan Courts...yet.

1.  Be sure you've thoroughly set-up and tested your systems before rolling them out.  We've had to make complete and major changes since implementation, and this has been confusing for our staff.

2.  It's ideal to have a dedicated IT person to help with reporting and data issues.  A person with SQL knowledge is a bonus!

3.  This is a great program with immense capabilities.  Try looking outside of the box to fix issues sometimes.  The NDT staff is wonderful about brainstorming with you too!

Spokane Municipal Probation Review of JustWare Prosecutor

Our Public Defender agency spent a TON of money on Just Ware.  The employees call it Just Swear, Just Wait, and a number of others.  The system is incredibly slow.  You could create JustWare using MS Access and Excel with links and be money ahead - because that is all Justware seems to be.  Very little automation - you are just making lists upon lists. It is a black hole of time and money.  If you open a document from the file cabinet (which is very slow), you cannot simultaneously make a 'note'.  

Stop and think before you buy this software

Unquestioningly, a superior product viewed from any angle.  Flexibility and adaptability to meet the needs of any user.  Rich in data detail JW leverages the input into a return of data in most any form desired and can merge that data into an endless list of desired documents.  We use the product live in court every day.  We walked away from paper files and do not intend to go back.

I have no idea what "Review Title" means.

I would highly recommend JustWare. It is user friendly and can be set up to each person's needs. Customer service is excellent. JustWare is very flexible and is limited only by what you don't think of! 

Office Manager, staff of 21

It is great since we have gone over all the humps-the hardest part was getting everyone in our office to change some are computer geeks and some are NOT. but It has been along 5 yrs for us and I have to say  that 80% of our office uses the Justware system and like it alot.

comments

I would highly recommend this product to any prosecuting office that is interested in increaseing effiency in the workplace. But I also highly recommend they have an IT person on staff who is willing to assist administering the program. 

JustWare 4.6

Handles our districts' needs for a central storehouse of case-related information and the ability to produce court documents with very complex specifications.  Financial transactions, including creating financial obligations, taking payments from defendants, and generating payments to merchants and victims are fairly straightforward and easily processed.  Ad-hoc reporting and data queries as well as database administration require the support of an IT staff with knowledge of SQL Server.  

Oklahoma District Attorneys Council

The personal attention received from New Dawn has been impressive.  I had anticipated that after the contracts were finalized, we might be "just another customer", but that could not be further from the truth.  Tech support answers the phone on the first ring - no 20 minute hold while waiting for your call to be answered by someone in India.  They truly desire that you not only buy their product, but are happy with it for years to come.

JustWare Court

No question,the best case management software for single or mutli-agency government use that I have seen in the last ten years.

Almost 10 years of experience with New Dawn

Browser based eCourtPublic is one of the best softwares. Worth it . Very fast.

I have fought my elected officials for years to keep this program.  The support team at NewDawn is awesome.  They are always helpful and thorough.  

Ford County Kansas Prosecutor office depends on JustWare

Dear Ladies and Gentlemen

At your court I have been sentenced  and I would highly appreciate if you could send me the
written sentence because due to a fire in our home I lost this paper and it is very important to me to have it.
Awaiting your kindest reply in this respect and remain in the meantime
Your`s sincerely
Manfred Felber  Born nov. 8,1941

sentence  of Manfred Felber in 1994

good company... great product... super support

Justware 5.3

I would highly recommend Justware to any agency. Because we are a very small agency I was concerned about the level of customer service and software I would recieve but I was not disappointed and I have been very happy with the whole process. 

Silt Muicpal Court Justware Review

Highly recommended.  Case tracking just doesn't get any easier than this.  It does so much more than just case tracking.

JustWare - Just buy it.

I would reccomend this software to anyone who is looking to make their job easier.  This software allows you to spend time on more important issues rather than having to be behind a desk sorting through paper all day.

Justware Probation and Parole

JustWare has enabled our office to become more efficient.  We would recommend New Dawn Technologies to any agency that is looking to upgrade to a very powerful tool to help manage their workflow.

Into the Future with JustWare 

I would recommend JustWare to any Criminal Justice agency.  NewDawn is a good company to work with, and is very customer oriented.

NewDawn product review

Over all, the product is really user friendly and I would recommend it.

JustWare

I wish that support was handled a little better.  Whenever we go through an upgrade we seem to have issues, and need to be persistent on getting the issues resolved.  
I think the support staff should have to enter every call in and you get a case number.  I should also be able to view all cases for my agency and get updates on each of them.
I really like that I get to call and talk to a person in support to start off with.

Our thoughts

I came from another department that used another system, and an older system at that, and JustWare is a very functional, dynamic system.  One that really allows you to compile information and use it critically, in real time, and without hassle. 

New User

Louisiana Office of Workers' Compensation Hearings

I would recommend Justware to any organization that,after through review and consultation with New Dawn Tech. believes it can be customized to meet their needs.  

Project Manager

As an admin just starting with JustWare and still in the implementation phase, I have had a great experience with not just the software but also the staff at NewDawn. From the start they have been there to answer every question along the way. Software wise, I have had the pleasure of giving multiple presentations of the software to our user base. Each time I have learned new capabilities and have been more and more impressed by these features. I'm very excited to finish the implementation and learn even more.  I highly recommend NewDawn and JustWare.

eCourt Reviews (2025)

Suggested alternatives

Pros and cons

40 reviews