FileCenter Reviews

I ended up switching to FileCenter from Neat Software as Neat was getting too expensive and I found it very slow to log receipts/etc. I like that File Center keeps the files and receipts on your computer (easy to sync between different devices using Google Drive or other Cloud Services). You can set up your boxes and drawers however you want. I also like that DMS, Receipts, & Automate are all in...

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There is a delay in switching between receipt boxes/drawers as you wait for it to load. Once you are in it is fast - but it would be nice if the load time is a bit faster. This might be because I am using a Cloud Drive as the source for my files. There are also a few bugs (persistent settings preferences that don't save) that we have been waiting for awhile to be fixed - however the software updates themselves come regularly.

I've used this steadily for over 10 years now and find it indispensable in getting rid of old paperwork. The fact that it uses it's own interface which also works with the windows file system is the main reason I bought it. Getting tied into proprietary software filing systems if I later switched to something else was not something that was acceptable. It is simple to set up and use, works like a charm, and is constantly being improved. The yearly upgrade price (around $40 for my version) is very fair and allows them to stay in business. Since the initial backers were from the legal profession, there are a lot of features designed for that market but they do not detract from my using it at all. It works like a charm with my Epson ES-500W scanner.

I know this is being picky but some years ago they took out the button that would quickly do a two page scan. I really liked that feature. Now that I have seen their Receipts software, I would love it if they could integrate some of it's features so I could use scanned names, invoice dates, etc for naming files. This is not a con but it would be nice.

i like how easy it is to submit document and have my clients see my files. i also like how its easier to find them.

file center is not best when first starting out once you get the basics its very useful.

Interface layout is nice. Wanted the enhanced thumbnail view, but this software won't even run for a few minutes without crashing.

Crashes and non-helpful support, so can't really add much here. We've never been able to use it very much.

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I love everything about it...except for the scanning issues

TWAIN scanner stops working constantly...while I can use other software to scan just fine.

Makes it very quick and easy to manage PDF files for all our accounting documents. Really appreciate the naming and sorting tools, preview and the simple editor. We chose FileCenter because it just stores regular files in regular windows folders, so you don't need the software to access them. Works great with OneDrive and Sharepoint.

The scanning settings can get a bit involved but not really FileCentres fault, its what's needed for broad support. The program can crash occasionally after windows updates before the patch comes out but never causing a loss of work.

This software has a very quick learning curve. I had to teach it to an employee, and it takes no time at all. It’s easy to set up cabinets, folders and files and access them. I like the feature that allows you to send an email with password protection. Very easy to do. I scan all our documents for our accounting firm which includes tax returns and financial statements for our bookkeeping and retainer clients.

There is nothing I don’t like about this software.

The software does what it claims, and works very well.

Lucion's deceptive policy. Their site claims to subscription. Turns out that is exactly what there Maintenance fee is. I received a message informing me there was an update available, but when it came to installing it, I was told my maintenance had expired. So what, this was an update, not an upgrade, I have never needed tech support, why should I pay for an update? Standard S.O.P. for software in...

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The software is so easy to set up and start using. I love the fact that I can set up templates for my folder structures as well as my file names so that we can all be consistent in our office when naming files. The OCR module is included in the package of software, as well as the ability to edit files. These two features alone is worth the investment.

None that I have experience yet

We are glad to have been able to help you out Jim. Thanks for being a customer and giving us the opportunity to serve you.

My 2 favorite features, among so many, are the file preview, where you can browse any file without opening and the print to pdf, feature, where you can take any web page, word document or email and turn it into an accurate pdf file.

There are so many functionalities with this, that it is hard to say anything negative about it, I absolutely love it! You may think it's a little expensive, however, when you see the amount of time, space and paper that you save, it's more than worth it. You have to ask yourself, how much does a new filing cabinet cost for the added files that you have accumulated.

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This is for the Professional edition of our FileCenter product.

I like how I can print a pdf to my folders in file center then I can email the file to my vendors then place my file into a folder for that I know I have emailed it.

I keep closing preview windows and forget where to add it back. That is so far the only con I have on File Center

Easy manipulation of large network folder structure. No need to install sql server as competitor software required. Fast user learning curve. Customization for large user group or individuals.

No ability to integrate with a network copier. (4 stars for this) Updates can break connections with third party software.

Easy to import documents by scanning or saving into the cabinets, thumbnails make identifying documents easy, PDF editor has so many features.

The PDF editor has lots of menus and many features, while present, are hard to find.

Great at editing PDF files and combining several PDF files into one.

I do not use the cabinets and drawers, preferring to use explorer, but I have to select Switch to Windows each time I search or save file. After one year of use an annoying pop up displays when the program starts saying something like your subscription has expired.

Ease of use Stability Full of utility to use to organize and modify PDF

At the firsth touch you may have some difficults to reach all the functions.

Ease of use and full of features, able to sink with all the cloud services, editing, errorless use over last two years

Would like to see better PDF editing features

I love the ease of the scan feature. Being able to append and prepend documents without any fuss. Also being able to edit a scanned document is another of my favorite features.

There have been some instances where the software freezes up while trying to communicate with windows explorer.

My office uses this software everyday. We scan and archive everything with file center. Very easy to use and has given my employees no problems at all.

None at the moment. My workers have had no issues and seem to like this product.

Ease of use.

None

Integration with scanners, management of PDF files (modification, merge, delete pages, insert pages, tagging, metadata...), web portal

The cost of the core system plus the cost of the web portal make this system quite expensive for personal usage (which is how I'm using it)...

Ease of use; price, features

Training could be better

Lots of options. Can take them or leave them depending on my needs

Nothing yet

When it is functioning like it is supposed to it it great. We do a lot of scanning into and emailing out of this program and when it doesn't crash it works fine.

5-6 months after we bought File Center 9, File Center 10 was released. After 10 was released we started having issues with crashing and scanning. I reached out to tech support and they let me know that will not be supporting File Center 9 any more and told me I need to purchse Filecenter 10 for all the PC's that we are running to "possibly" fix the issue. This company is terrible I can't get support for a product I purchased multiple copies of less than a year ago without spending 100's of dollars with them again. The worst thing is they can't even guarantee upgrading will fix my problems. Do not buy this companies product.