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Filevine vs Abacus Private Cloud Comparison

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Overview

Category Leaders

Filevine is a cloud-based legal case management solution designed for law firms to organize and manage legal documents and...

Access your business, securely with a purpose-built and compliant workspace, dramatically reducing IT management burdens...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

130

16

2

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

5

4

3

2

1

48

21

19

9

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
70%
would recommend this app

Pros

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.

Pros

The removal of updating software and upgrading hardware has been the best feature of using a cloud-based program. Access from anywhere there is an internet connection has been fantastic.
Integration was easy for our practice. We love the ability to access from anywhere.
I was worried about transitioning all of our data to the cloud but could not be more pleased with this product. I especially love the ability to work from any computer anywhere.

Cons

I made an error by entering some info into the wrong project - I was unable to delete it.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
So in addition to wasting all the money we spent on training, we wasted a full day of work.

Cons

We seem to have the same problem when our clients can't login. If too many of our clients logout improperly, the Cloud gets stuck and won't open for anyone.
When it crashes, it gets frustrating. Sometimes the accounting software boots you out mid billing and that is extremely frustrating.
Horrible, cumbersome integration with Microsoft 365 (which was forced upon us - we didn't know that when we contracted).
  • Vendor responds to reviews
  • Last review7 days ago
  • Vendor responds to reviews
  • Last review9 days ago

Key features

  • Total features105
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Billing & Invoicing
  • Billing & Provisioning
  • Budgeting/Forecasting
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Capacity Analytics
  • Capacity Planning
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credential Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Demand Monitoring
  • Diagnostic Tools
  • Disaster Recovery
  • Docket Management
  • Document Automation
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Email Tracking
  • Employee Activity Monitoring
  • Event Calendar
  • Event Logs
  • Expense Tracking
  • File Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • IT Cost Management
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Legal Case Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Location
  • Patch Management
  • Performance Analysis
  • Print Management
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Server Monitoring
  • Softphone
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Time Zone Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Conferencing
  • Virtual Machine Monitoring
  • Visual Analytics
  • Workflow Management
  • Total features50
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Billing & Invoicing
  • Billing & Provisioning
  • Budgeting/Forecasting
  • CPU Monitoring
  • CRM
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Capacity Analytics
  • Capacity Planning
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Credential Management
  • Customer Database
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Recovery
  • Data Storage Management
  • Data Visualization
  • Deadline Management
  • Demand Monitoring
  • Diagnostic Tools
  • Disaster Recovery
  • Docket Management
  • Document Automation
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Signature
  • Email Alerts
  • Email Management
  • Email Monitoring
  • Email Tracking
  • Employee Activity Monitoring
  • Event Calendar
  • Event Logs
  • Expense Tracking
  • File Management
  • File Sharing
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • IT Cost Management
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Legal Case Management
  • Live Chat
  • Maintenance Scheduling
  • Meeting Management
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Location
  • Patch Management
  • Performance Analysis
  • Print Management
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Remote Support
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Server Monitoring
  • Softphone
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Surveys & Feedback
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Time Zone Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • Version Control
  • Video Conferencing
  • Virtual Machine Monitoring
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations20
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier
  • Total integrations14
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier

Filevine vs. Abacus Private Cloud

See how Filevine and Abacus Private Cloud stack up against each other by comparing features, pricing, ratings, integrations, security & more.