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Filevine vs Best Case Comparison

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Overview

Category Leaders

Filevine is a cloud-based legal case management solution designed for law firms to organize and manage legal documents and...

Best Case is a legal case management software that assists attorneys with case preparation, petition filing, data collection,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

995

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

130

16

2

2

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

4.3

5

4

3

2

1

16

5

1

2

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
84%
would recommend this app

Pros

Overall experience with Filevine has been amazing. Everyone in the office seems to love it and it works very smoothly with what we use it for.
Everything can be customized. The text features are great too, it's always so nice to be able to read back and reference texts between the client and attorney or the client and myself.
The flexibility of Filevine to match our firm's specific needs has been wonderful. The Filevine Outlook extension is particularly helpful in aiding communications.

Pros

The reports are great and being able to customize documents to merge saves a great deal of time. Love being able to order credit reports, appraisals and the like with this software.
When I was learning this software and wanted to be able to create merge documents, the help desk was amazing. They explained everything clearly and gave me all the time I needed.
The is the standard in bankruptcy software. Great quality and ease of use.

Cons

I made an error by entering some info into the wrong project - I was unable to delete it.
They are unresponsive to these concerns, with their standard response being that we should just do more training. The system is clumsy and the customer service is awful.
So in addition to wasting all the money we spent on training, we wasted a full day of work.

Cons

It has overall caused errors, and problems because of this.
From a new user standpoint, this software is confusing to learn. It is not very intuitive.
Setting it up wasn't the easiest. Not so much the software, but we had problems with the court calendars.
  • Vendor responds to reviews
  • Last review15 days ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features107
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Bankruptcy Case Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calculators
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Critical Date Alerts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Filing
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Exemption Management
  • Expense Tracking
  • File Management
  • For Lawyers
  • For Legal Professionals
  • Forms Automation
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Legal Case Management
  • Legal Forms Library
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Management
  • Total features34
  • @mentions
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Scheduling
  • Archiving & Retention
  • Assignment Management
  • Audit Trail
  • Authentication
  • Automatic Backup
  • Bankruptcy Case Management
  • Billing & Invoicing
  • Budgeting/Forecasting
  • CRM
  • Calculators
  • Calendar Management
  • Calendar Sync
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Categorization/Grouping
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Communication Management
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Cost Tracking
  • Cost-to-Completion Tracking
  • Critical Date Alerts
  • Customer Database
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Management
  • Data Migration
  • Data Visualization
  • Deadline Management
  • Docket Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Filing
  • Email Alerts
  • Email Management
  • Email Tracking
  • Event Calendar
  • Exemption Management
  • Expense Tracking
  • File Management
  • For Lawyers
  • For Legal Professionals
  • Forms Automation
  • Forms Management
  • Full Text Search
  • HIPAA Compliant
  • Incident Management
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • Legal Case Management
  • Legal Forms Library
  • Microsoft Outlook Integration
  • Milestone Tracking
  • Multi-Channel Communication
  • Multi-Location
  • Productivity Analysis
  • Progress Reports
  • Project Management
  • Project Planning
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Records Management
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SMS Messaging
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Staff Calendar
  • Status Tracking
  • Subject Profiles
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Tracking
  • Trust Accounting
  • Two-Factor Authentication
  • User Management
  • Version Control
  • Visual Analytics
  • Workflow Management

Integrations

  • Total integrations21
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier
  • Total integrations2
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Xero
  • Zapier