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Filevine

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Filevine Pricing

Pricing overview

Value for money rating

4.4

/5

260

Price starts from

0

Per year

Other

Pricing options
Free plan
Subscription
Free trial

Pricing details

Filevine is charged on a per user, per month basis.

Get a free demo with Filevine for detailed pricing and discounts.

What users say

We have greatly increased efficiency and client communication. It is helping us grow and we have seen a definite increase in revenue.
Its convenient for information storage but so far the benefits are outweighed by the cost.

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Reviewers who mentioned pricing said:

RW
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Richard W.

Law Practice, 1-10 employees

Used other for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Run - Do Not Walk - From Filevine

Reviewed 4 years ago

Using Filevine was a waste of a year that I wish I could have back. A complete disaster. Make sure you have a backup of all documents you give them or upload into Filevine. My experience with Filevine is that they check ethics at the door and will say and do anything for a sale. They only hold the keys to all of your practice's information and documents, so best of luck with that.

Pros

Literally nothing. At the end of the day, Filevine was the most expensive version of Dropbox or Box - not a practice management solution - possible, so, if that is of any interest, read on.

Cons

Filevine indicated to me that they were very experienced at migrating data over from the practice management software I had been using. A YEAR AFTER retaining Filevine, it was still NOT done and was a complete disaster. If you ever want to see your documents again, run - do not walk - from Filevine. A YEAR after retaining Filevine, they still had not done any of the customization that they promised,...

Vendor response

Hi Richard, in looking at your experience, we'd love to address a few items. We reached out many times and were unsuccessful in reaching you, and even flew our Director of Implementation to San Diego to help you design your template to fit your needs. The visit was pre-planned and confirmed with you, but we are sorry if it still seemed a surprise. These efforts, along with many trainings and hours...

DR
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DAWN R.

Law Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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FileVine Rocks!

Reviewed 4 years ago

FileVine has finally brought our firm into the 21st Century!! We are now able to streamline our intake/sign-up process; easily manage/maintain our documents bringing us closer to our goal of being a paperless office; more efficiently communicate with our clients; and keep our paralegals on track with managing case loads. The sales team and support staff were absolutely amazing! [SENSITIVE CONTENT HIDDEN] and the rest of the FileVine team went above and beyond to accommodate our firm, including, providing 3 separate demos to make sure EVERYONE involved in the decision making understood what was going on. LOVE. FILEVINE.

Pros

Extremely user friendly. Input and updates to case info super quick and easy. The most efficient CM software I've used in the 25 years of being a paralegal. LOVE the customization

Cons

Honestly haven't found anything I don't like yet. Only thing I would like to see...only to accommodate some of our old-school staff, is some type of integration or syncing with QuickBooks. I believe it is available but is time consuming (on the programming end) and expensive?

kw
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katherine w.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Caution! Watch for undisclosed glitches, especially with DocsPlus.

Reviewed 2 years ago

One of primary reasons we chose this program over others was because the add-ons Docs Plus and Vine Sign would replace Adobe. It was a little more expensive to do this, but the convenience of doing everything within one program and having it automatically save to the client's file seemed to be worth the added expense. However, it has not worked that way and now we are paying for both. Most notably,...

Pros

It is extremely customizable. There is a suggestion feature for changes to the software.

Cons

There are many glitches that were not evident until we started using the program. There is no way to try out the program before purchasing it-you have to rely on the representations made by the sales staff. The only trial offered is for the sales rep to guide you through some of the features for 45 minutes or so. The add-ons for DocsPlus and VineSign are much lower quality than using Adobe. The...

EP
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EOWYN P.

Law Practice, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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SO MUCH BETTER THAN MOST

Reviewed 5 years ago

ALTHOUGH THEY ARE VERY NICE, THEY DO NOT NEARLY HAVE ENOUGH STAFF. THEY ESPECIALLY DO NOT HAVE ENOUGH KNOWLEDGEABLE STAFF. IMPLEMENTATION WAS A STRUGGLE AND I HESITATE TO ASK FOR ANYTHING BECAUSE NOTHING HAPPENS. HOWEVER THE PROGRAM ITSELF HAS BEEN GREAT NOW THAT IT IS IMPLEMENTED (IT TOOK OVER 9 MONTHS FOR US TO GET UP AND RUNNING AND COST A LOT IN ADDITIONAL SOFTWARE AND OVERTIME FOR OUR STAFF).

Pros

CUSTOMIZATION (A BIG ONE), REPORTING, EASE OF TRAINING/LEARNING FOR STAFF, KIND CUSTOMER SERVICE, SYNCING WITH OUTLOOK, DOCUMENT DRAFTING AND ORGANIZATION, STAFF PRODUCTIVITY MONITORING, DOCUMENT MERGING AND EASE OF CREATION OF TEMPLATES (ALTHOUGH MAKE SURE YOU UNDERSTAND IT FULLY BEFORE YOU BEGIN OR YOU WILL HAVE TO CREATE THEM OVER AND OVER).

Cons

CERTAIN THINGS DON'T MAKE SENSE AND CAN'T BE CHANGED. EX. NO SPOT FOR SUBRO LIENS IN THE DRAFT CLOSING TAB, SORTING OF REMINDERS IS OLDEST TO NEWEST AND YOU CANNOT FILTER FOR OPEN REMINDERS (SO YOU HAVE TO SCROLL FOREVER ON AN OLDER CASE TO GET TO THE OPEN REMINDERS), CAN ONLY ASSIGN ONE COST/TRUST ACCOUNT PER ORGANIZATION FOR SYNCING WITH QB (EVEN THOUGH IRS REQUIRES A SEPARATE ACCOUNT PER CLIENT...

Vendor response

Hi Eowyn, thanks for taking the time to leave a review. We're sorry that implementation was a difficult process for your firm. We hope to continue making improvements to our implementation process so that things are smoother in the future, but we're glad to see that you're getting value now that everything is set up. We read through the issues you reported and spoke with our team. Your Customer Success Manager and our Head of Support said they had a few ideas in mind to could help. Our Director of Solutions Engineering also mentioned they'd be happy to take a look to find ways we can improve the setup or workflow. Let us know if you're interested in hopping on a call. Thanks again for being an awesome customer. We hope that we can continue to make Filevine even better for your team.

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Spencer S.

Law Practice, 1-10 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Filevine - hard sales push promises more than delivers

Reviewed 2 years ago

I was intrigued to try this program. I did a demo and had numerous sales calls. It was an aggressive sales pitch. I finally said I'm intrigued to try it out which required me to pay over $2,000 I figured if it worked then it would be worth it. Well after a few days of use, it was clear it did not do what I expected and I did not like using it at all. It was my mistake and thank goodness I made them...

Pros

In theory it offers customization. I don't doubt that it does. It has some limited document management abilities.

Cons

They charge you for "implementation" more than the cost of the licenses. I'm not a programmer or computer science graduate but consider myself competent with programs like this. My philosophy is that if I must be "trained" to use it, then it's not an intuitive program. When I had an issue, the customer service person - who seemed helpful - told me the only way to troubleshoot my issue - the documents...

Vendor response

Hi Spencer, we are sorry to hear about your issue with Filevine. At Filevine, we strive to create products that simplify legal work but sometimes we learn we are falling short. We understand your frustration with the sales approach and are actively working to revise that. Additionally, we hear you about paid implementation. Filevine is a powerful toolwe charge for implementation because we take a hands-on approach to migrating legacy data and ensure instances are set up so our customers can launch seamlessly from day one. We appreciate your honest review. If you would like to discuss this issue further, feel free to reach out to our team at info@filevine.com.

KP
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Katrina P.

Law Practice, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FV for the WIN!

Reviewed 2 months ago

Your overall impression of Filevine appears positive and thorough. You value its diverse range of features, such as centralized document management, collaborative case notes, efficient billing and invoicing, well-organized contact database, effective time and expense tracking, streamlined electronic signatures, and strong security and compliance measures. These functionalities collectively enhance workflow efficiency, promote better communication and collaboration, improve financial management, and contribute to heightened client satisfaction. In summary, Filevine emerges as a valuable and comprehensive tool for legal professionals, providing a complete solution for case management and client representation.

Pros

What I appreciate most about Filevine is its efficient document management, which significantly enhances efficiency, collaboration, and compliance within legal operations. It guarantees that documents are orderly, easily accessible, secure, and current, ultimately leading to improved results for clients and increased productivity for legal practitioners.

Cons

There's little to find fault with in Filevine, given its pivotal role in my work as a case manager. It greatly aids me in numerous aspects of my responsibilities.

ER
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Efrain R.

Law Practice, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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A good all around product but needs some more work.

Reviewed 3 years ago

Overall it's better than most software I've tested/demo, but pricing is a bit out of tune with smaller firms.

Pros

The customization and ability to control many aspects of the projects from top to bottom.

Cons

There are many hurdles to get from point A to B when the idea isn't implemented into the software. Also, the way you make everything a la cart for services.

NS
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Nicole S.

Legal Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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This software checks all the important boxes for case management and document management!

Reviewed 3 years ago

Our business runs more efficiently with the use of this software. While the cost is higher than some alternatives, we couldn't find anything else like it on the market.

Pros

This is an intuitive software that allows for great customization. It's as good as your team makes it with ongoing upgrades released regularly.

Cons

PDF editing could be better with improved features and more intuitive menu. The calendar syncing to Outlook still needs improving.

AN
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Artin N.

Law Practice, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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The best

Reviewed 3 years ago
Pros

Ease of use, ease of customizing and catering it for your specific needs; the fact that filevine is always updating the system to make it easier for us, adding better features, etc.

Cons

Nothing. The price for some things could be cheaper, but that's about it.

AB
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Ana B.

Law Practice, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent Training and Implementation of updates

Reviewed 4 years ago

Excellent Document Management program.

Pros

Trainers [SENSITIVE CONTENT HIDDEN] are extremely knowledgeable of Filevine and have a very good idea of the needs of a personal injury firm. They have been very helpful and have made our process easy and friendly.

Cons

So far, I don't have anything negative to say other than I find the Quickbooks integration expensive.

Vendor response

Thanks so much for the positive review Ana!

ML
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Michal L.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent features and flexibility for personal injury firms

Reviewed 7 years ago

Excellent usability for a personal injury firm.

Pros

Flexibility: Filevine offers superior flexibility. Firms can pick what they want and how it's set up. Help with set-up: Filevine assigns a dedicated rep to each firm. The rep will handle set up so the firm doesn't have to. Yay! (I set up our last system myself.) Intuitive, visual structure: Distinct sections for the things that matter to PI firms (settlements, damages, negotiations, intake, etc.). You get to choose which sections you want. Text to clients from the file: Excellent handling of clients texts. SaaS: Unlimited storage, regular updates.

Cons

Email handling: Emails are saved to files via forwarding or a bcc to a Filevine email address. Okay, but not great. Email attachments must be downloaded and saved, then attached. Cost: Filevine is definitely not the least expensive solution (but not the most expensive, either).

LG
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Lawrence G.

Law Practice, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend2/10

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why does it need a title.

Reviewed a year ago

Its convenient for information storage but so far the benefits are outweighed by the cost.

Pros

this survey is too long. I cant think of much that justifie the costs and nickel and diming of the services

Cons

The cost. You need to pay for services that other products provide for free, like training or customer service or tweaks to the set up. The docs feature is wonky. The site can often be slow and freeze when uploading documents.

JB
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Justin B.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great, responsive support with simple to use task flow

Reviewed 8 years ago

We looked into a number of databases prior to deciding Filevine was the one. The key factor that attracted us to Filevine was that it was affordable and they did not charge an outrageous sum to set the company up in the system. Competitors were charging several thousand and the guys at Filevine made sure we could be up and operation without the headache or cost that attached to other programs. The interface is easy to use and the newly created custom report feature adds more bang for the buck. For a small firm, this is the database to have. For the larger firms, this program works beautifully and comes at a better price point. We have several thousand clients in the database and it functions wonderfully.

Pros

No pros were added to this review

Cons

No cons were added to this review

DH
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David H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to Navigate

Reviewed 8 years ago

The program allows for staff to pick up navigation very easily. Low amount of training required to learn the software at a basic level.

Pros

No pros were added to this review

Cons

No cons were added to this review