Jubilee Reviews

Cloud Based Easy to Use Great Technical Support Many Great Tutorials

I haven't found anything I don't like yet

Jubilee is a cloud based program. That means that I can access it anywhere that I can access the internet. It probably has more "bang for the buck" than any comparable bankruptcy program on the market except for BankruptcyPro. BankruptcyPro is their non-cloud based program. Also, their customer support is excellent.

It is not as intuitive as their non-cloud based program, BankruptcyPro. The learning curve takes some effort but I was probably spoiled with BankruptcyPro which took almost no effort.

The software integrates with credit reports and allows for the reports to be imported directly in the software.

The software is not user friendly or intuitive. I've had to call customer support for assistance on the software. It is more complicated than it needs to be.

Great cloud based solution if you need to file bankruptcies

Can be counter intuitive at times but you get used to it

I liked the layout, appears very well organized and while it was much different than the program we used before, it was easy to use and get used to.

The inability to prepare a Chapter 13 plan. As someone who does more Chapter 13's than 7's, this program is not very helpful. The Chapter 13 plain Jubilee is not very well structured for the Colorado plan, and there are sections that I can't enter any information. Also frustrating is that when I enter information into the system they do not appear on the finished form, no matter what I try. I also do not like that you cannot have liberty to edit the form. I would like to see the ability to make edits on a Word format. Right now, I have to convert from pdf to Word and the formatting never seems to work out right.

I found using the program difficult at times, probably because of the complicated subject matter and rules. However, the support staff was very helpful and always responded to my issues.

I cannot fault the software, but the bankruptcy issues are complicated.

This software was a very affordable choice compared to other options. It was easy to learn.

I would like the software to require answers to most questions. I fairly frequently will generate a PDF only to find that I need to go back and check a box that I missed, e.g. installment options.

The software organized my bankruptcy filings, made everything. easy and seemless. It was nice because when thinking about a single bankruptcy case, all of my information and filings for that single case was in one place.

I really have nothing to offer for least...I guess I wish more forms were available and that maybe there was a sharing place for forms and filings for users.

cloud storage, pay per use, great support people

needs a spell check, lots of little quirks to know

Hands down, Jubilee is the best consumer bankruptcy petition-prep software on the market. I tried them all, and none come close. The case management feature is too basic for my needs, which is unfortunate because none of the case-management software I've tried and used so far come close to work as well as Jubilee. You'll need to use it for a few months to figure out all the different functions, but once you get the hang of it, it's all there, it makes sense, and it works. And most importantly, [SENSITIVE CONTENT HIDDEN] and the rest of the crew respond to requests in lightning speed time, they listen and go out of their way to fix or improve anything that needs to be done.

The case management features are too basic for the needs of a consumer bankruptcy practice.

The only bankruptcy filings which I am currently engaged are for a court supervised Pro Bono program. Jubilee has been gracious in giving me access to the software and their customer and technical support has been prompt and helpful

There are a few opaque prompts in the software such as getting the court fee waiver applications flagged to that the court can see it. The product, like any other bankruptcy software, has to be constantly refined to adapt to local court requirements.

What I liked most about this software is the price.

What I liked least about this software is that it has or has had bugs in the past.

Good customer support. Easy to read screens.

1. Do not like the "mouse over" feature -- if a user does not know the mouse over area is there, too many needed commands are literally invisible until moused over. Need visible commands. 2. Would prefer a default order in the .pdf of the Summary page appearing right behind the Petition, rather than at the end of the .pdf when creating all documents for filing. We have to manually adjust for the court. 3. No Chapter 13 forms available for our area (last we checked).

The pay per case bankruptcy software feature is great for those of us that are not heavy filers. The interface takes a little time to get used to but it is fairly straight forward and simple. One great feature is their support. They are readily available and helpful in solving problems. At least one issue tends to come on with each filing, but they have always been able to resolve it for me.

Some of the features are not all that intuitive and require customer support to get me through, which they always do.

I like paying on a per-case basis. We are not high volume filers so paying several hundred dollars per year for the "other" software did not make sense.

It would be nice if the client could have access to fill in as much information as possible.

I like that the software is web based and that information entered in one area carries through to other sections of the bankruptcy schedules.

Some parts of the program are extremely hard to use or find. For example, I still don't know where to enter a non-filing spouse. Also, I can't exempt property to be surrendered, which my district requires. Finally, there doesn't appear to be any way to file amended schedules through the software.

Very user friendly and the customer support is excellent.

There are some aspects of the program that are not readily apparent and I have had to call tech support more than I would like to.

I like the way the notices are saved in each case. When I am working on a case I do not need to leave Jubilee to check Pacer I can just click the Notices tab in the case.

I don't really have a complaint about the notices software.

basically use Jubilee for accepting payments from clients

No comment on Least since my usage is basically for payment purposes.

What I like most about this software that it is very intuitive and easy to use. Also, I like that the notices do not have to be saved, because they continue to exist under Jubilee Notices. Of course, I do save notices to keep in the client files. But helps me with peace of mind that I can go to the Notices tab and access the notices.

Honestly, Jubilee Notices is great, and I cannot think of anything I do not like about it.

The price is great and the software design is simple yet having a professional look.

The organization of the features could be improved. Some of the features are not readily noticeable and are not where I would expect to find them. It may be that I still have mental remnants of the overall organization of the features of the program I used to use, so that I am expecting the same positioning of features in Jubilee.

Thanks for the nice review. Please don't hesitate to call us if you need help finding a feature or ever have any questions. Our support staff is always happy to help.

The software is very user friendly for someone who does not have an IT dept. I use it everyday and love it.

It does not pick up notices filed in an adversary proceeding

Thanks for the kind review. Notices should be picking up those adversary proceedings as well - please call us to look into it. Thanks!

That is works with my Mac and Ipad. The fact that is web based and that it works with my Apple products was a must for me. I can take my Ipad and use it in the meetings with clients in order to finish the bankruptcy petition and/or schedules and get their signatures on the spot.

The input of information could be easier and/or faster. Also it would be ideal if we can import the list of creditors from an excel file. But it is not a deal breaker.

Hi, thanks for the kind review. You can import creditors from Excel into Jubilee. Please call us and we'll get you a template and show you how.

I love that the format is user-friendly and intuitive. I love that the developers are so responsive and helpful, and can quickly diagnose problems and code in solutions to address new issues or desired features.

There are some lags in loading, which I believe have been targeted and are common to cloud-based platforms. There are a number of bugs which are being worked out, but these are becoming less common.

Thanks for the kind review. Keep letting us know about slow loading pages and bugs so we can continue to refine the code; we want to fix them all.

Its best feature is that it is web based and I can access it from anywhere I have internet access.

It is so different from BankruptcyPro, which I had been using since 2011. The functionality is there, but it is in different places, and I had to re-learn where all the many different checkboxes are for each small item.

Thanks for the kind review - we'll keep working to earn the praise...