MyCase vs Abtrac Comparison

Overview

MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping...

Abtrac is a project planning & management solution for architects, engineers, designers, planners, surveyors & other professional...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
A$60.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

269

52

16

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.3

(12)

5

4

3

2

1

6

4

2

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

The user friendly platform this software is based on is easy to use and extremely helpful. It will help organize your business and it is always improving.
I love their easy invoicing and payment options too. It helps me stay organized and the workflow systems help make case management easy for me and my staff.
I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support.

Pros

Wonderful Abtrac staff to work with. The technical staff are excellent - professional, knowledgeable, patient, efficient and extremely helpful.
Real time cost of projects, collection of WIP, ability to write on and off against projects, invoicing and reporting functions are fantastic.
It is very user friendly and logical to use. The support staff are easy to contact and incredibly knowledgeable and helpful.

Cons

The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
It probably is me and my lack of understanding, but I still have not figured out how to create an intake form. That is frustrating, but I think eventually I will get it.
The lack of response you get as a customer is frustrating at times especially when you put ina request or comment and then get no response.

Cons

The speed can be slow, this is also what i hear other staff complain about also.
Sometimes a bit of a pause when the internet isn't going well. Having to log in when you've been doing something else is a bit of a pain at times.
Adding addresses is confusing - e.g. if you use the post code line, it does not come up in the address.
  • Vendor responds to reviews
  • Last review21 days ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features48
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Client Portal
  • Collaborative Workspace
  • Contact Database
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • Time Clock
  • Timer
  • Timesheets
  • Two-Factor Authentication
  • Workflow Management
  • Total features45
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Attendance Tracking
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Billing Rate Management
  • Budgeting
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Client Portal
  • Collaborative Workspace
  • Contact Database
  • Cost Analysis
  • Cost Estimating
  • Cost Tracking
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Expense Claims
  • Expense Tracking
  • Forecasting
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Multi-Department / Project
  • Multiple Projects
  • Performance Management
  • Performance Reports
  • Productivity Reporting
  • Profitability Analysis
  • Progress Reports
  • Progress Tracking
  • Project Budgeting
  • Project Estimating
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Reporting
  • Receiving
  • Reminders
  • Remote Access
  • Reporting & Statistics
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Status Reporting
  • Task Management
  • Task Scheduling
  • Task Tracking
  • Time & Expense Tracking
  • Time Clock
  • Timer
  • Timesheets
  • Two-Factor Authentication
  • Workflow Management

Integrations

  • Total integrations5
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations5
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MyCase vs. Abtrac

See how MyCase and Abtrac stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.