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MyCase vs Captorra Comparison

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Overview

Category Leaders

MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping...

Captorra is a case intake, lead conversion and lead management solution for use by law firms, particularly those focused...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

49

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

293

54

18

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

5

4

3

2

1

12

1

0

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
67%
would recommend this app

Pros

I have made a couple suggestions to improve the software and both changes have been made. Their customer support is outstanding.

KH

Kristen H.

I like the ability to easily communicate with staff and clients about their legal issues. The automation is very good and allows tasks to be done in half the time without automation.

RT

Rahlita T.

Our firm uses this for EVERYTHING. I am very pleased with MyCase and will continue to recommend it to other firms.

AW

Amber W.

Pros

Selecting Captorra software provided an outstanding and seamless solution for our call center customer service team to provide exceptional service to our clients.

BN

Bonnie N.

It has greatly increased our ability to track marketing and we can better focus in the areas where our marketing is weak. The system is extremely user friendly and easy to learn.

VO

Vivian O.

Information is the new Gold, and this software will give you your moneys' worth. Want to know who your superstars in your organization are with Clients.

JG

Jake G.

Cons

The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.

KF

Karin F.

So, I always try to take the "oops, MyCase is no longer available" as a sign that I should stop working.

MW

Margy W.

I am worried that quality will decline after the recent buyout.

LT

Lauren T.

Cons

It does not actually integrate with Needles Case Management. They take the data entered into Captorra and dump it into a single field in Needles.

ZB

Zach B.

The fact that its just a data dump, and not even field to field.

ZB

Zach B.

They don't even give you all the access you need to do your job until you request it. There's no way to tell if you're using all the features you're paying for.

ZB

Zach B.

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features95
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Backup
  • Automatic Billing
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Records Search
  • Credit Card Processing
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Time Tracking
  • Expense Tracking
  • Fee Calculation & Posting
  • File Management
  • File Sharing
  • For Family Law
  • For Legal Professionals
  • Full Text Search
  • Invoice Management
  • Invoice Processing
  • Legal Case Management
  • Microsoft Outlook Integration
  • Mobile App
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Billing Rates
  • Online Time Tracking
  • Project Tracking
  • QuickBooks Integration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Staff Calendar
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management
  • Total features8
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Archiving & Retention
  • Automatic Backup
  • Automatic Billing
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Campaign Analytics
  • Campaign Management
  • Case Defined Timekeepers
  • Case Management
  • Case Notes
  • Client Management
  • Client Portal
  • Collaboration Tools
  • Completion Tracking
  • Compliance Management
  • Configurable Workflow
  • Conflict Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Court Records Search
  • Credit Card Processing
  • Customer Database
  • Customer Statements
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Data Visualization
  • Deadline Management
  • Document Automation
  • Document Capture
  • Document Classification
  • Document Generation
  • Document Management
  • Document Storage
  • Document Templates
  • Electronic Payments
  • Electronic Signature
  • Email Management
  • Email Templates
  • Employee Time Tracking
  • Expense Tracking
  • Fee Calculation & Posting
  • File Management
  • File Sharing
  • For Family Law
  • For Legal Professionals
  • Full Text Search
  • Invoice Management
  • Invoice Processing
  • Legal Case Management
  • Microsoft Outlook Integration
  • Mobile App
  • Mobile Time Tracking
  • Multi-Location
  • Multiple Billing Rates
  • Online Time Tracking
  • Project Tracking
  • QuickBooks Integration
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rules-Based Scheduling
  • SSL Security
  • Search/Filter
  • Secure Data Storage
  • Staff Calendar
  • Status Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Trust Accounting
  • Two-Factor Authentication
  • Version Control
  • Workflow Management

Integrations

  • Total integrations6
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Smith.ai Chat
  • Xero
  • Zapier
  • Total integrations3
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • SharePoint
  • Smith.ai Chat
  • Xero
  • Zapier