MyCase vs EpicCare Comparison

Overview

MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping...

EpicCare is a physician-friendly EMR platform designed to help organize patient data and optimize workflows with tools for...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

269

52

16

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

5

4

3

2

1

118

74

20

5

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

Pros

The user friendly platform this software is based on is easy to use and extremely helpful. It will help organize your business and it is always improving.
I love their easy invoicing and payment options too. It helps me stay organized and the workflow systems help make case management easy for me and my staff.
I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support.

Pros

I really liked that it was easy to navigate and easy to find what I need for my patients. I like that you have to enter in certain information in order to move forward.
Epic is by far the best EMR out there, but really that is not saying much. It does have some great functionality, and is user friendly after awhile.
There is also an inpatient version that my institution will be great for my institution when implement as there will be seamless uniformity between outpatient and inpatient.

Cons

The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
It probably is me and my lack of understanding, but I still have not figured out how to create an intake form. That is frustrating, but I think eventually I will get it.
The lack of response you get as a customer is frustrating at times especially when you put ina request or comment and then get no response.

Cons

It can be difficult to change an order and often I will need to cancel an order and replace it. It's difficult to view scanned media as it will close when you try to compare it to charted data.
This can be confusing from a training and operations perspective (e.g. "I was told to do it differently," "My provider prefers it a different way").
Too many icons/tabs on the page, and it is difficult to navigate. Call center messages under In-Basket messages; very difficult to see who is writing what in a chronological order.
  • Vendor responds to reviews
  • Last review19 days ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features48
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Project Workflow
  • QuickBooks Integration
  • Receiving
  • Recruitment Management
  • Referral Tracking
  • Reminders
  • SOAP notes
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Task Tracking
  • Time & Expense Tracking
  • Timer
  • Two-Factor Authentication
  • User Management
  • Workflow Management
  • Total features24
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Authentication
  • Automated Billing
  • Automated Scheduling
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • Calendar Management
  • Calendar Sync with Google
  • Case Management
  • Charting
  • Claims Management
  • Client Portal
  • Collaborative Workspace
  • Compliance Management
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Document Automation
  • Document Storage
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Estimating
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • HIPAA Compliance
  • IVR / Voice Recognition
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • Monitoring
  • Partner Portal
  • Predictive Analytics
  • Project Workflow
  • QuickBooks Integration
  • Receiving
  • Recruitment Management
  • Referral Tracking
  • Reminders
  • SOAP notes
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Self Service Portal
  • Single Sign On
  • Task Tracking
  • Time & Expense Tracking
  • Timer
  • Two-Factor Authentication
  • User Management
  • Workflow Management

Integrations

  • Total integrations5
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations6
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MyCase vs. EpicCare

See how MyCase and EpicCare stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.