MyCase vs eyeson Comparison

Overview

MyCase legal practice management software helps law firms solve key business challenges, including getting paid faster, keeping...

eyeson is a cloud-based communication app for video & web conferencing that supports YouTube & Facebook live streaming, integrations...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$49.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$9.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

269

52

16

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.6

(17)

5

4

3

2

1

13

3

0

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
93%
would recommend this app

Pros

The user friendly platform this software is based on is easy to use and extremely helpful. It will help organize your business and it is always improving.
I love their easy invoicing and payment options too. It helps me stay organized and the workflow systems help make case management easy for me and my staff.
I love that you can do customizing within the software on the end user side as well, without having to contact MyCase for most of them. I love that this is easy to learn, use and contact support.

Pros

Very easy to invite new users and members of the team to this conferencing software, no installation fuzz. Good quality of video and audio.
I was initially attracted by screen sharing and the ability to record meetings, which I need for my Quality Management System.
I find it easy to use, reliable and my clients like it too so it provides my business what I need.

Cons

The function to submit a question does not result in any feedback at all. The program is now getting glitchy and the newest update is just terrible looking and terrible functionally.
It probably is me and my lack of understanding, but I still have not figured out how to create an intake form. That is frustrating, but I think eventually I will get it.
The lack of response you get as a customer is frustrating at times especially when you put ina request or comment and then get no response.

Cons

Just as if you were there. I have seen other programs with a delay, however this seems to be more of a delay than the others with the same features.
You cannot share screen and camera at the same time, so the experience of the broadcast is dead.
Sign up landing page could be more convenient and more descriptive. No other cons I have come across.
  • Vendor responds to reviews
  • Last review17 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features48
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Case Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Conferencing
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Document Automation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Expense Tracking
  • Feedback Management
  • Forum / Discussion Board
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • On-Demand Recording
  • Personalized Profiles
  • Presentation Streaming
  • Project Workflow
  • QuickBooks Integration
  • Receiving
  • Reminders
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Workflow Management
  • Total features28
  • A/B Testing
  • ACH Payment Processing
  • API
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Archiving & Retention
  • Authentication
  • Automated Billing
  • Automatic Backup
  • Automatic Notifications
  • Billable Hours Tracking
  • Billing & Invoicing
  • CRM Integration
  • Calendar Management
  • Calendar Sync with Google
  • Call Recording
  • Case Management
  • Chat
  • Client Portal
  • Collaboration Tools
  • Collaborative Workspace
  • Communication Management
  • Conferencing
  • Contact Database
  • Credit Card Integration
  • Credit Card Processing
  • Custom Fields
  • Customer Database
  • Customizable Branding
  • Customizable Reporting
  • Customizable Templates
  • Data Import/Export
  • Desktop Notifications
  • Document Automation
  • Document Storage
  • Drag & Drop Interface
  • Electronic Payments
  • Email Integration
  • Email Notifications
  • Expense Tracking
  • Feedback Management
  • Forum / Discussion Board
  • Instant Messaging
  • Invoice Management
  • Lead Management
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Integration
  • On-Demand Recording
  • Personalized Profiles
  • Presentation Streaming
  • Project Workflow
  • QuickBooks Integration
  • Receiving
  • Reminders
  • SSL Security
  • Search Functionality
  • Secure Data Storage
  • Secure Login
  • Single Sign On
  • Social Media Integration
  • Task Tracking
  • Third Party Integration
  • Time & Expense Tracking
  • Timer
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Management
  • User Photos
  • Video Call Recording
  • Video Conferencing
  • Video Streaming
  • Workflow Management

Integrations

  • Total integrations5
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier
  • Total integrations13
  • Box
  • Clio
  • DocuSign
  • Dropbox Business
  • Gmail
  • Google Calendar
  • Google Drive
  • LawPay
  • Mailchimp
  • Microsoft 365
  • Microsoft Excel
  • Microsoft OneDrive
  • Microsoft Outlook
  • Microsoft Word
  • NetDocuments
  • QuickBooks Online
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Xero
  • Zapier

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

MyCase vs. eyeson

See how MyCase and eyeson stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.