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Nextpoint Logo

Smart, cloud-based ediscovery software with NO data fees.

(4)

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Nextpoint Reviews - Page 4

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235 reviews

Recommended

BL
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Brian L.

Legal Services, 1-10 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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My Review

Reviewed 3 years ago

Overall quite good.

Pros

Overall, the software was fairly easy to use although there was a bit of a learning curve and placement of some of the features is not particularly intuitive.

Cons

The layout of the features is not particularly intuitive and often have to click a few different options/tabs before finding the feature I'm looking for.

SW
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Sienna W.

Consumer Goods, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome Consolidation!

Reviewed 3 years ago

Way too many emails to go through in a case, needed an easy, accessible, software to sort through and dedupe a ton of emails

Pros

I love how easy it is to use and go through documents

Cons

I would like to be able to multi add or remove folders as well as shift select documents

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Verified reviewer

Legal Services, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great legal support software

Reviewed 6 years ago
Pros

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

JL
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Jen L.

Law Practice, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Discovery Tool

Reviewed 3 years ago
Pros

Great support when you request for assistance with uploads.

Cons

some functions are hidden and not easy to find.

ES
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Erika S.

Law Practice, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Bells and Whistles

Reviewed 5 years ago

Excellent! I have not had a lot of exposure to other platforms, however, the ease of navigating through Nextpoint makes it a great product!

Pros

Having two database options (review and prep) is a great help. It has streamlined the process of preparing, marking and saving exhibits. Also, customer support is always helpful, even when you ask a question for the 10th time!

Cons

Remembering all of the functions that are available and how to locate them. Although typing a quick search in the help area makes it easy to find.

AR
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Allison R.

Law Practice, 1,001-5,000 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Generally Positive Experience

Reviewed 3 years ago

My overall experience has been better than my experience with other e-Discovery platforms. However, Nextpoint support is hit or miss. While I believe the team gives maximum effort, we have run into a few issues with their ability to process our requests as directed, and within a short turnaround time if needed. Given the company is relatively small and new, I have no doubt these issues will resolve when Nextpoint is able to increase its number of personnel.

Pros

The software is more user friendly than other comparable e-Discovery platforms.

Cons

Nextpoint misses on a few features that would make the user experience more efficient. E.g. - real time coding creation and ability to redact/highlight while in review window.

BC
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Ben C.

Legal Services, 10,001+ employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Impressed

Reviewed 3 years ago
Pros

Product very easy to use (after some training / guidance) and very quickly became an essential tool for our team. Customer service is excellent, especially as we are based overseas.

Cons

Some limitations on functionality but regular updates and improvements.

PW
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PAUL W.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Thank You To Jim & The NextPoint Team

Reviewed 9 years ago

Dear NextPoint, I would just like to send a note of thanks to you for the great work, assistance and dedication of Jim Lancaster and the NexPoint team. Jim, throughout 2015 and before, has been available to me and our firm to help expand our capabilities and he has always made our efforts to act promptly to sufficiently meet our client needs easier and in the end the results have always been superlative....

Pros

No pros were added to this review

Cons

No cons were added to this review

MW
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Matt W.

Law Practice, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great Product for Organization and Review in Litigation Support

Reviewed 3 years ago

Nextpoint is a great product. It has saved valuable time in high stakes and large scale litigation. I would recommend it to anyone for litigation support.

Pros

Nextpoint is very user-friendly. When reviewing, categorizing and producing thousands of documents in various legal matters, it has proven to be an invaluable litigation support tool. The search ability and organizational tools it uses are very helpful.

Cons

There is nothing that sticks out as a complaint about Nextpoint. I have used it on numerous occasions without issue and have definitely appreciated its ease of use more than prior large document systems I've used before.

MM
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Melissa M.

Law Practice, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Next Point

Reviewed 5 years ago
Pros

The ability to remove bates labels if needed

Cons

How long it takes for documents to upload

EM
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Ensley M.

Legal Services, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Review

Reviewed 4 years ago
Pros

Easy to set up a new database. Searching is easy.

Cons

Doesn't recognize bates-stamp that is already on a document. Have to add a bates-stamp in NextPoint. When searching in a document it would be helpful if the word you are searching for was highlighted.

MF
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Michael F.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Tremendous asset in document management for litigation.

Reviewed 7 years ago

Allows me to be more efficient as a litigator.

Pros

The best part is the ability to search for terms. It allows me to easily and quickly find and utilize relevant documents out of a massive production.

Cons

At times it can be a bit unwieldy and you really need to practice and build a knack in setting up folders.

MH
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Michelle H.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Easy to use

Reviewed 7 years ago
Pros

Nextpoint is an efficient way to gather all documents in one software. It was easy to use and a great tool for discovery needs.

Cons

Nextpoint is not always user friendly. The keyword searches does not always produce all the required documents.

Vendor response

Michelle, Thanks for the review! We are always happy to listen to constructive feedback from our users. Nextpoint's advanced search "wizard" can help you build the perfect syntax for quickly narrowing down results. You can also save your searches with one click. We are always happy to jump on a call with you for a quick search training if you need more help, and there are great search tips on our support site here: http://support.nextpoint.com/hc/en-us/articles/205952436-Searching-Tips-FAQ-s#advanced.

DM
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Dennie M.

Law Practice, 5,001-10,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User-friendly platform for eDiscovery

Reviewed 2 months ago
Pros

Building a database from scratch with Nextpoint is quite simple. After a few trainign sessions, or with the extensive guides available, coding your database is easy.

Cons

Considering the product is rapidly evolving, sometimes one can run into little glitches that can make you lose some work or slow down the process. However, the helpdesk is ready and available to assist!

BS
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Brian S.

Law Practice, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Hale and Monico

Reviewed 3 years ago

The preparation for depositions and creation of witness folders have become significantly easier and less time intensive.

Pros

We use mostly to conduct key word searches in document intensive cases in order to prepare for depositions. The search function meets all of our needs.

Cons

When you click on a document the pdf can take a long time to load and then take extra time to load between pages which can become frustrating.

RE
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Ryan E.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Excellent value

Reviewed 2 years ago
Pros

Nextpoint is about 10% of the cost of competing products. I compared my costs versus a co-defendant for the same case and the savings were staggering.

Cons

It can be a little difficult to ingest data.

JL
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Jason L.

Legal Services, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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I was very pleased by the power of the Nextpoint platform. It's a great product.

Reviewed 7 years ago

I had a case with significant document processing and review needs. Nextpoint did everything I needed it to do.

Pros

The software was easy to use and flexible enough to adapt to the needs of my specific case. The pricing was also very reasonable.

Cons

No cons were added to this review

DP
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Deborah P.

Law Practice, 501-1,000 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nextpoint review

Reviewed 5 years ago

We have only been using Nextpoint for three points so it's still relatively new to us. I do like the fact that it's cloud based and much faster than our previous legacy software which was server based.

Pros

Everything is stored in one place i.e., a review database or a prep database.

Cons

Some features are not available to standard users such as creating responsive issues.

KF
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Kate F.

Law Practice, 11-50 employees

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nextpoint review

Reviewed 5 years ago

Overall the experience is positive.

Pros

The software is very cost effective and an easy sell to clients.

Cons

The software lacks TAR; customer service/trainers are not terribly sophisticated, lack professional speaking skills, and therefore lack credibility during training.

HP
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Heather P.

Law Practice, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Solid product

Reviewed 3 years ago

The amount of data we are allowed on here is fantastic. The ease of the program makes it very user friendly.

Pros

It is very user friendly. Not a lot of training was required to understand and use this product.

Cons

The uploading of the data can be a bit cumbersome

RM
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Rachel M.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Easy to use, but wish it had no infinite scroll

Reviewed 2 years ago
Pros

Easy to access from any browser; load times to view docs are good.

Cons

Slow processing and upload times; infinite scroll rather than pages of search results.

JB
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Joel B.

Law Practice, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Very Satisfied with Document Processing and Case Preparation Functions

Reviewed 3 years ago

Document review, production, management and preparation for litigation.

Pros

The document review and preparation features (doc review, bates numbering, productions, theatre)

Cons

It still has a "techy" "wonky" feel - easy enough if you use it regularly enough to get comfortable. But using it less than that, it can difficult to remember where to go to do certain things. It needs a more user friendly interface, buttons, workflows, etc. If you could master that part of it, it would be extremely high powered. But overall, I'm satisfied with the product.

DC
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Dominik C.

Law Practice, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Efficient and Affordable

Reviewed 3 years ago
Pros

Able to quickly search and customize for my needs

Cons

Does not have quite as many user-search filters/options as more expensive options.

AB
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Alicia B.

Law Practice, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nextpoint Review

Reviewed 8 years ago

I love Nextpoint's trial prep capability, as well as its automatic OCR function. Its ability to search is extremely helpful when you are working with thousands of pages of document productions.

Pros

Deposition designations

Cons

No cons were added to this review

BP
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Brenda P.

Law Practice, 51-200 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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NextPoint Review

Reviewed 5 years ago

My overall experience has been relatively positive with the cases we currently host on NextPoint.

Pros

Since I am not a long time user, the following features currently stand out to me: .The ability to upload, review, redact, and produce documents from same database. .The deposition features in the Prep database.

Cons

Sometimes the upload turn-around time is slow. Inability to create subfolders in Review. Inability to change folder names in the File Room.