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Smart, cloud-based ediscovery software with NO data fees.

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Nextpoint Reviews - Page 6

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235 reviews

Recommended

MD
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Misty D.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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When educating future paralegals in e-discovery software, use Nextpoint!

Reviewed 8 years ago

As a paralegal educator, I am impressed with the ease and functionality of Nextpoint's e-discovery software. My students are able to quickly and efficiently upload documents and perform comprehensive searches. The training videos and webinars are an added bonus to help my students maximize their learning. And, of course, the web-based program makes accessing Nextpoint a breeze both in and out of the classroom. Additionally, and equally as important, is the excellent customer service I receive from everyone on the Nextpoint team. The professionalism, expertise, and overall kindness makes working with my Nextpoint team a true joy.

Pros

No pros were added to this review

Cons

No cons were added to this review

PG
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Peter G.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Nextpoint Software

Reviewed 8 years ago

I've worked with Nextpoint on a few larger document review projects, in a capacity both as a sole reviewer and using Nextpoint while managing a larger group of reviewers. The platforms have numerous customization features that allow it to adapt to a range of objectives, and that can be employed without sacrificing its utility. The Nextpoint customer support team is very helpful and responsive to inquiries and issues, and has quickly answered our questions and understood our objectives., and have been good partners as we seek to drive efficiency in the document review, management, and preparation aspect of our practice.

Pros

No pros were added to this review

Cons

No cons were added to this review

MW
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Megan W.

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  • Value for money
  • Ease of use
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A good tool

Reviewed 9 years ago

Nextpoint is a good ediscovery tool at a reasonable price. It is intuitive and easy to use. Some of the advanced searching is presently a little clunky (e.g., hard to search more than one grouping of documents at a time), but it is manageable and Nextpoint continually works to improve the tool. Our firm uses Nextpoint regularly on cases both small and very large with good results. The customer service is fantastic--people have been very responsive and, when we've used some of the add-on services, have completed their tasks efficiently. They have also responded to our suggestions regarding functionality improvements.

Pros

No pros were added to this review

Cons

No cons were added to this review

CL
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Courtney L.

Law Practice, 1-10 employees

Used monthly for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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We have only used Nextpoint for review, not trial prep. So far, it has met all our needs.

Reviewed 7 years ago

We absolutely needed a eDiscovery search platform for one of our larger cases. All the other eDiscovery platform providers were far to expensive for us and our clients. We needed to be able to review enormous amounts of data, and we are able to do so. We are very satisfied.

Pros

The customer support is highly responsive and excellent, as is the value. Nextpoint is geared to meet the needs of a small firm like ours.

Cons

Some of the search features are not intuitive, but I also get fast answers. The highlighting color system does not seem to have enough bright colors for my taste, but I may not have figured out how to maximize the use of that feature. Overall it is very easy to learn.

JC
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Jamie C.

Law Practice, 51-200 employees

Used weekly for less than 6 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Starting Point for our Firm!

Reviewed 2 years ago

Overall, we are super happy with nextpoint!

Pros

I love the way this software i so much more user friendly that other software I have seen in the past. It is intuitive and most of the time I am able to figure out what I need without having to reach out to customer service. When I do, they are super responsive and always able to help!!

Cons

I wish I was able to keep the folder structure of documents and not just the file path when I import. This can be very important for documents and has been a pain point for us on various productions we have received from other firms.

MH
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Marta H.

Government Administration, 501-1,000 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Helped reduce time spent

Reviewed 5 years ago
Pros

Nextpoint reduced the time we spend on redacting and classifying emails (we only use the software to manage requests for emails)

Cons

It was sometimes hard to understand what was included - attachments, replies, etc, when I made a selection

DP
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Denise P.

Law Practice, 501-1,000 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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One minor aggravation...

Reviewed 8 years ago

I love Nextpoint. It is the fastest, most efficient way to enter designations into a transcript, and certainly, results in the most legible end product. My only complaint is when I'm double-checking my entries in the designation box, and try to click the arrow to move to the next page of the list, it will frequently throw me out, and I have to start from the first page and page back to the point where I left off. Other than that, no complaints at all.

Pros

How easy, (and fun!), it is to use.

Cons

The browse button defaults to the beginning too often.

MH
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Martha H.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Discovery & Document Management Done Right

Reviewed 9 years ago

Most discovery vendors make you want rip out your hair in frustration. Nextpoint is completely different. I love how you can customize the database to suit your case and review. The software is thoughtfully designed - you can easily re-stamp documents or change things around if something gets messed up.They are so cost-effective compared to other companies. Some companies charge you to download pdfs of documents or bulk print - Nextpoint never does that and they make it really easy to do on your own. And everyone I've dealt with at Nextpoint is extremely kind and attentive.

Pros

No pros were added to this review

Cons

No cons were added to this review

OW
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OShawnacee W.

Law Practice, 1-10 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 3 years ago

Great software, very easy to use

Pros

User friendly. The analytics pages is by far the best feature!!

Cons

Still learning the systems, no CONS at the moment, other than verifying my device each time I login.

MT
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Michael T.

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Comprehensive, powerful, and user-friendly litigation management software

Reviewed 9 years ago

Over the past couple of years, our commercial litigation firm has used a handful of document review, e-discovery, and litigation management platforms. Nextpoint is by far the best company we've worked with, and we currently utilize its services for a significant number of matters in our firm. Nextpoint provides powerful features for every aspect of litigation, from early case assessment all the way through trial preparation. Further, Nextpoint is supported by an extremely knowledgeable and responsive team that has proven very helpful to us on countless occasions.

Pros

No pros were added to this review

Cons

No cons were added to this review

AC
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Alexandria C.

Legal Services, 11-50 employees

Used monthly for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Nextpoint Review

Reviewed 3 years ago
Pros

We mostly use the software for discovery. The OCR function and organization is high quality.

Cons

The software is not the most user friendly at first, but with high quality customer support it is simple to navigate.

LF
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Luis F.

Design, 51-200 employees

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Not bad but needs improvement with directories

Reviewed 7 years ago
Pros

Video testimonials linked, it is a good way to see or find testimonials scripts and watch the videos

Cons

Share folders, I don't like the way share group in folders sometimes is hard to find where to upload or download the files

BH
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Bruce H.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Fast, convenient, cost-effective system backed by first-rate customer service and support

Reviewed 9 years ago

We are very pleased with Nextpoint. I have experience with many case management software applications, and have found Nextpoint to be among the most cost effective, comprehensive, mobile, and user friendly systems available. Its intuitive, organized format has saved us many hours of time reviewing and processing documents. The ability to access our case files when on the road (and over various devices) is critical for a practice such as ours. Plus it is backed by a customer service and support staff that is extremely responsive. Keep up the great work.

Pros

No pros were added to this review

Cons

No cons were added to this review

MG
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Matthew G.

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Good software for litigation efficiency. If you've never tried software like this -- do it!!

Reviewed 8 years ago

My firm recently used Nextpoint to process over 50,000 documents to respond to discovery production. Nextpoint does a good job reading the documents that are imported into it, and provides a lot of capability to tag/label the documents with custom fields. You can also redact documents. Some of the navigation options could be improved, but it is not difficult for document reviewers to learn their way around. I cannot imagine being without Nextpoint or something like it for a large document production -- it's an incredibly useful tool.

Pros

No pros were added to this review

Cons

No cons were added to this review

AS
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Andrew S.

Law Practice, 201-500 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Next point review

Reviewed 4 years ago
Pros

Being able to run word searches on entire databases and being able to click through the hits quickly.

Cons

The pdf document viewer only permits showing one page at a time. It is much much clunkier than viewing a pdf in a pdf viewer in chrome or Adobe. There should be the option for smooth scrolling in a document, instead of being forced to go page by page slowly.

LR
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Lauren R.

Law Practice, 51-200 employees

Used monthly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Excellent customer service! Always eager to help teach you. Organizes in a somewhat efficient manner

Reviewed 7 years ago
Pros

The customer service is by far the best part. No matter what the problem, they either have the solution or they will figure it out and get back to you quickly. No stone left unturned. The tags you can create while reviewing documents help to go back later and process the documents in a much more organized fashion versus just reviewing manually.

Cons

Excel spreadsheets cannot be viewed in the program. It'll just provide a link to the spreadsheet outside of Nextpoint. At that rate, you might as well save the money and not import into Nextpoint.

JA
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John A.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nextpoint Project Review!

Reviewed 8 years ago

I had the opportunity to extensively use NP in a recent case. The biggest pros were speed, very customizable within the review panels, and support was very responsive. Support seems to be personal enough that they can add features that we needed during the project. The multiple uses of tags were also very helpful. The biggest detractor was the process to download documents from the tool. It was a bit cumbersome but does export with underscores for every file name which made it easy to add to OnCue for trial presentation.

Pros

No pros were added to this review

Cons

No cons were added to this review

SV
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Stacy V.

Legal Services, 1-10 employees

Used weekly for 6-12 months

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Overall pretty useful

Reviewed 3 years ago

pretty good, but still learning

Pros

It helps to identify categories of documents when we have thousands of pages

Cons

it will not import certain documents like jpeg

MG
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Melisa G.

Law Practice, 201-500 employees

Used monthly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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super easy to use

Reviewed 2 months ago
Pros

Love that this isn't that expensive, and it's super user-friendly.

Cons

I do not have any cons for Nextpoint. I enjoy the software.

PR
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Paul R.

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review of Nextpoint

Reviewed 8 years ago

The software worked well. It was easy to use, simple to learn, and glitch-free. I had no issues requiring customer support, so I cannot speak to that category. Otherwise, it did the job.

Pros

Easy to use; simple to learn; no technical problems

Cons

The viewing theater did not always allow proper zooming to review documents that were not of a traditional formal. The easy fix was to download the entire document and open it in its native platform.

CC
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Carly C.

Law Practice, 1-10 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Nextpoint with ease

Reviewed 8 years ago

Nextpoint has been really easy to use. We have a rather large case we are working on and it's great because each person has their own file and documents. We can mark which documents are new and which ones need to be reviewed.

Pros

The cloud and uploading

Cons

No cons were added to this review

BB
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Beth B.

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  • Ease of use
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Great Software, Exceptional Customer Service

Reviewed 9 years ago

My company chose Nextpoint for its great reviews, competitive pricing, and range of services. Unlike many of its competitors, Nextpoint offered trial-oriented services in addition to discovery-oriented services. Although we never ended up converting our "Discovery Cloud" to a "Trial Cloud," I was completely satisfied with Nextpoint from the beginning of our project to the end. I was particularly impressed with their customer service. I would definitely use Nextpoint again in the future and recommend them to anyone.

Pros

No pros were added to this review

Cons

No cons were added to this review

CE
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Chantel E.

Law Practice, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Incredible eDiscovery software!

Reviewed 7 years ago

Saving time with review, fast cloud-based action!

Pros

Very user friendly compared to other platforms that I have used previously. The customer support is by far the best I've ever had! Cloud-based makes this platform so easy to use while out of the office!

Cons

I would prefer all emails automatically attach the attachment when editing in a Bulk Action. I think that should be the standard setting as opposed to having to click Grouped by email family, including related documents and then clicking Email-Family (Emails and attachments).

CN
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Cecilia N.

Law Practice, 51-200 employees

Used other for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Place to Go

Reviewed 3 years ago

Ease of having all information at fingertips.

Pros

Ease of use; having all my information quickly

Cons

None yet; only problem was when I first started - had to adjust to new program.

MD
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Mark D.

Law Practice, 51-200 employees

Used weekly for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Must tool for any case with documents.

Reviewed 4 years ago

Excellent.

Pros

Excellent ability to gather hot and relevant documents.

Cons

I really have no issues with it. It works for me.