Nextpoint Reviews - Page 7

We started with Nextpoint in May of this year to fill a need for our Mass Tort cases post discovery and into trial prep and so far we've had a great experience working with the software and the support team. Would recommend our exposure to the software to anyone.

Overall it is good software for document reviewing and for also data import. It is running successfully all over the world and the users are getting increased day by day.

I like it. I upload our writing so that other offices can see what we've written and can use those documents when they're looking for info on a certain product

I am not the most computer savvy person although I am working on computers all day as a paralegal. This software has helped greatly with our discovery document review & production. I could never have figured out the software or how to use it without the help of your trainer Annie, she was absolutely amazing & so patient with me! I know that if I need any assistance in getting my job done I can contact Nextpoint and get the help I need!

It is one of the more intuitive document management tools with which I have worked. The attorneys with whom I work can review and code documents with very little front end training. It is flexible in its ability to add coding fields and folders as your review takes shape. In addition, NextPoint personnel are great partners in helping you to be as self-sufficient as your firm's support staff is capable in order to minimize client costs.

We used Nextpoint to help with a large ESI production (150K documents). The software definitely helped streamline the process. We had a few glitches, but Nextpoint's customer service was available to assist.

overall positive but i still dont feel like i know the full ins and outs of the program, even after doing the webinar series.

very good

The customer service I received from Jim Lancaster was top notch; quick to respond and engaged with what his clients are trying accomplish. If I asked him a question about something not in his wheelhouse, he either found out quickly or put me in touch with whomever knew the answers. I also found the software to be very intuitive and easily adaptable/customizable for my specific purposes. Would definitely recommend.

Nextpoint has been an awesome addition to our MDL practice, hosting thousands of exhibits for multiple trials and allowing access to unlimit ed users. It's affordable and I love not having to access it through a remote desktop. You can pull it up on any tablet, ipad, or computer and the double security gives me and my clients peace of mind. It is extremely user friendly and the new updates keep making it easier.

The people at Nextpoint are very friendly, helpful, and make it much easier than I expected. I would highly recommend this service to anyone with this need. After reviewing other options and trying out other products (Relativity, Concordance), we found that Nextpoint is the best option. The product speaks for itself, but the customer service is unmatched. I can't wait to visit their office in Wrigleyville!

PROS user friendly; very manipulable; customization oriented; beautiful interface; customer service is top-notch; much smoother than other platforms i've used in the past; pretty revolutionary for "doc review" CONS product take a little while to get to understand, but once you do --- you're golden; downloading PDFs of files can take some time; updating document index can also can take some time

I use Nextpoint as a historical research tool with practical, real time implications.

I have used numerous ediscovery platforms ranging from Summation (the old clunker) to Relativity (the Ferrari). I'd put NextPoint somewhere in the realm of a high end American made luxury car. I find NextPoint to be the easiest to use as well as more importantly train on. The platform is very intuitive and easy to use. The customer service is top notch and attentive to our evolving needs.

Outstanding, because of its customer service.

I still do not have a response from Nextpoint as to the issue that I raised last week.

Nextpoint has made my job so much easier. What would usually take me hours to do, has now been cut down to a matter of minutes. My documents look so much more professional with Nextpoint. Nextpoints overall quality is amazing, it's user friendly and the customer support is helpful also. I would totally recommend this product for the professional environment.

I've found the NextPoint staff to be extremely easy to deal with. They make things work they way it should. The product is solid--not perfect, but as good as every other e-Discovery platform I've reviewed. Important to me is that the Nextpoint team appears to be intensely focused on bettering their product, services, and ability to offer advantages to competitors.

Easier to review emails than traditional methods

Easy, intuitive cloud interface with document storage and a robust tag/search system. There are a few things missing such as a presentation package but new features are being added all the time. The only negative is that it doesn't automatically eliminate duplicates and with email chains, any attachments are repeated several times.

It's great to organize lots of documents.